1st Choice Urgent Care Center, Jonesville

Scheduled appointment online and everything from there went smoothly. Great customer service and the Nurse practioner had very pleasant bedside manners. Facility was clean and quiet. Staff wore masks per covid precautions. They took care of my needs. I was there about an hour.

They forgot me in the exam room for an hour after telling me my results would be ready in 10 minutes.

Such kind and caring staff! A pleasant experience for sure.

From check in to screening to treatment, the staff was amazing. Probably the most kind office staff I have ever had. Very fast and efficient. Thank you so much! I will definitely recommend and be back.

I had a blocked ear canal. It wasn’t a major issue and ultimately I ended up getting an over the counter kit to resolve it myself at home. I arrived 20 minutes before my appointment and didn’t get in a room until 20 minutes after my appointment time. They said it was really busy, which it probably was with only one provider but there was almost nobody else in the waiting room. So it didn’t appear busy. Everyone was nice and they tried to unclog my ear but they were not really set up for that. I did like the provider though. I would come back again if I have a more pressing issue.

Scheduling was good, did it on line after they were closed. Check in fast, the staff is friendly and caring. My doctor remembered me from last year. This is way easier than my primary care doctor , sadly!

They did a great job of taking care of my elderly Mom

Wait time was not long and staff was very friendly. It was clean and smelled nice. The cost was not what I expected it was actually double what I thought it would be. It was easy to book online.

Was a straightforward and easy experience. Went in at 4pm for my scheduled drug screening for school. Was greeted promptly and kind by 2 staff members. They quickly gave me paperwork, checked me in, and processed my payment within minutes. Once the guy called me back, he had impressive bedside manners and walked me through the process very professionally. I would highly recommend anyone to visit this urgent care facility for all of your medical needs.

I used the app to make my appointment at 7 am this morning. I took the first time that was available on app which was 8:30. I get there and still had to show my insurance card, and drivers license. Fill out paperwork AND waited until 10:10 to be seen. Why do you have an app to make an appointment if people who walk in are seen before you? I would have been waiting at the door when they opened had I known my appointment was just pretend and it was first come first serve. Staff was great as usual! I just hate the app and I’m wondering why they have it