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Urgent care
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Accepts insurance & self-pay
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COVID services available
Concentra Urgent Care, New Britain is an urgent care center in New Britain and is open today from 8:00AM to 5:00PM. They are located at 972 W Main St and open 5 days per week.
Patients have given an average rating of 2.2 stars out of 5 for their experience at Concentra Urgent Care, New Britain.
Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at Concentra Urgent Care, New Britain. As part of the Concentra Urgent Care group, they have a sister facility in East Hartford 11 miles away that you may want to consider if the wait gets too long.
If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.
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No ratings yet
Wait time
1.0
Quality of care
2.0
Bedside manner
2.0
Staff friendliness
2.0
Facility cleanliness
3.5
2.0
If you’re in need of actual care I do not recommend concentra. The wait time is ridiculous and there’s absolutely no point in making appointments because they serve on a first come first serve basis. I had an appointment for 10 and waited over an hour for a five minute visit.
Anonymous
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5 years ago
1.0
This place is unprofessional! The workers work as if they have nothing to do and when people come to the counter they just say over n over that sorry it’s long wait or anything to buy time!!! This place is always like this as if there is no structure! They just tell a person 30 more minutes etc! That’s unacceptable! Physical therapy is way better than their structure of how they handle patients! Biggest question is why after check in at from desk you have to wait about 2-3 hrs and with that long wait THEY FORGET ABOUT YOU AND IT WILL BE 5 hours before they ask what is it that your here for smh this place needs to reEvaluate their workers because they obviously don’t care I’ve been here since 11:00am went to therapy now gotta see the doctor and it’s 12:55pm now that’s two hrs let’s see what time I do another review so you will see that I’m not messing around 🤦🏽♂️!!!!
Anonymous
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2 years ago
All reviews are opinions of patients and do not represent the opinions of Solv.
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