AlphaMeDBiltmore

Very friendly staff and Dr. Office was clean and tidy. We were a few minutes late and they still saw us even though it was the next to last appt time. I felt the doctor could have explained things a little more thoroughly and possibly suggested something for pain and if we should ice since it was possible that my son had a fractured wrist. I'm not sure what the cost was we didn't receive any paperwork. We were supposed to get an appointment in 10 days but the receptionist did not set it for us but they were closing up so we went ahead and just left.

I’m not from phx and only heard of Banner health. Trying to get a X-ray for my daughter and see an MD. Every location I called they were boarderline just annoyed I called or downright rude. Banner I guess is socialized medicine now . One urgent care we just walked out after the snotty girl demanded that I leave the building (covid natzi ) like I , a perfectly healthy person, was a threat to everyone there ( zero ppl in waiting room ) and could NOT go back w my daughter! But to order me OUT of the building crossed the line. We got something to eat wondering if we’d ever find a “normal” urgent care .we saw Alpha Med was right around the corner. We walked in , ppl friendly , it looked clean and professional and they said “sure!” You can be with your daughter ! MD was not on duty but saw a great PA, who listened to everything in detail and did thorough exam . Was very pleasant and took time with us . Even Tex me later that night regarding substituting meds and calling that in that evening ! I wasn’t expecting that! Usually it’s next day after 6 pm . Overall very A plus experience ! 180 degree opposite from the angry , controlling banner health ppl !