American Family Care, Saugus

Open until 8pm

American Family Care - Saugus Logo

Book a visit

Choose a visit type

Choose a date and time

Friday, December 13 (EST)

Popular Clinic! Booked on Solv 22 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - Saugus. American Family Care is an urgent care center in Saugus, located at 371 Broadway.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

371 Broadway

Saugus, MA, 01906

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Open now

Sat

7:45 am - 5:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.7

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

This was my second time using urgent Care at AFC. Each time I was very impressed with how friendly and professional the nurses receptionist in the doctors are. I've never had to wait too long, The doctor explains everything and calls in your pharmacist for any prescriptions.

Laura H.

Nov 25, 2024

Verified

5.0

Very easy process. NP Kelsey was professional, knowledgeable and very helpful. She called in the afternoon to follow up and I appreciated this! Everyone was helpful

Diane W.

Nov 24, 2024

Verified

5.0

Wonderful staff.  Prompt service.  No wait time.  In/out in 30 min!

Jeanie M.

Nov 23, 2024

Verified

5.0

Very professional staff! It was very easy to schedule. My appt was at 1pm but wasn’t seen until 1:30pm. The visit was quick! The doctor was very attentive. Thank you for a great experience!

Mila K.

Nov 23, 2024

Verified

5.0

Very easy to schedule an appointment. The Dr & staff were friendly as well as professional.

David M.

Nov 19, 2024

Verified

5.0

Everyone from front desk to the tech and PA were great. Very professional and kind. In and out within 30 minutes. Highly recommend

Sandy T.

Nov 11, 2024

Verified

5.0

Very pleased with the professionalism and cleanliness.   Also, did not have to wait.   I would definitely recommend this urgent care to my friends.

Ann Marie C.

Nov 2, 2024

Verified

5.0

The gentleman at the front desk was very warm and friendly the nurse was also warm and friendly .  Dr. was very nice and listen to what I had to say in and out very easy visit thank you

Jennifer C.

Nov 1, 2024

Verified

1.0

Awful service, AFC doesn’t sucure patients documents/data properly potential for data being stolen is near 100 percent. AFC doesn’t use a secure storage spot for documents to be destroyed opting to just use a trash barrel with no lock or lid, potentially exposing personal data to anyone (social security numbers, address, phone numbers and sensitive medical information). This should be a major concern for anyone looking for their personal privacy to be maintained. Go elsewhere for service!

Anonymous

1.0

I went to AFC urgent care in saugus this morning. When i walked in alone i approached ida. She then asked me my name and the reason for being there. I replied back with i broke my foot 2 weeks ago and im still in pain. I stated i wanted to get a possible X-ray ( Because the day prior i went and spoke to a woman at afc and she said return the following day when they have a X-ray tech is in 8am-4pm)). She then came off very judgmental and said " you know we can't give pain medicine here"...mind you Im a recovering addict, 10 years clean this summer june 2020 from opiates. I just felt like ida wasn't very educated. She made me feel like my broken leg wasn't the problem.. and didn't even ask me anything further on why i was there because i feel she automatically judged me. 4 patients came in after me and my mother as my witness, she didn't say that " policy" to any of those patients. My mother noticed this and spoke to ida about it... ida replied with well its company policy and they arn't hurt. she also proceeded to tell my mother " im 67 and sick of this job". Maybe its because ida isn't giving off energy saying she wants to help the sick. She's giving off that she wants to help who she wants to help. I couldn't help but feel if i went in not in pajamas and dressed to the nines she wouldn't have judged me so quickly. Pleased help your staff understand what they say to people esp in that field can hurt someone. i hope my feed back helps you understand that not everyone looks as they seem. Im hurt looking for help from doctors and this woman made me wanna run out the door. thank you for listening. Alexandrea Campbell 8572065401

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

57 patients have shared ratings for American Family Care in Saugus on Solv. The average rating is 4.8 out of 5. That includes 4.7 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care’s profile.

How do I make a booking at American Family Care, Saugus?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Saugus?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Saugus located?

American Family Care is located at 371 Broadway in Saugus and serves patients throughout the area.

Is American Family Care, Saugus open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

Find in-person or video care now

See why 29 million people trust Solv.

Download on the App StoreGet it on Google Play

In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

facebook
twitter
instagram
2024 © SolvHealth. All Rights Reserved