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Photo for Basin Immediate Care , (Klamath Falls, OR)

1.8
13 RatingsWrite a review
  • Business Hours for Basin Immediate Care
    Closed Now
  • Map and Directions for Basin Immediate Care
    3737 Shasta Way, Suite A, Klamath Falls, OR, 97603
  • Insurances Accepted at Basin Immediate Care
    Accepts Self-Pay, PPO
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About Basin Immediate Care

Basin Immediate Care Logo

With only a few walk-in clinics nearby, Basin Immediate Care may be your best option for immediate care in Klamath Falls. They are open today from 8:00AM to 7:00PM, as well as 7 days a week. As long as you visit them during their business hours, you should be able to walk right into 3737 Shasta Way, Suite A and be seen relatively quickly. The national average for patients waiting at an urgent care is between 15-30 minutes, so hopefully it shouldn't be too long of a wait.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

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BUSINESS HOURS(PDT)

  1. Friday8:00 am - 7:00 pm
  2. Saturday9:00 am - 6:00 pm
  3. Sunday9:00 am - 3:00 pm
  4. Monday8:00 am - 7:00 pm
  5. Tuesday8:00 am - 7:00 pm
  6. Wednesday8:00 am - 7:00 pm
  7. Thursday8:00 am - 7:00 pm

Services

Vaccinations

  • Flu shot
  • Travel vaccines
  • Tetanus vaccine
  • Chickenpox vaccine
  • Hepatitis vaccine
  • Measles vaccine
  • Shingles vaccine
  • Typhoid vaccine
  • Yellow fever vaccine

Labs and Tests

  • Bloodwork
  • Diagnostic tests
  • Flu test
  • Lab tests
  • STD test
  • Strep test
  • TB test
  • Blood glucose test

Insurance & Payments

Basin Immediate Care accepts many major insurance plans and multiple forms of payment, making it easier to get the affordable care you need. It is always a good idea to contact your insurance company before your visit to ensure the Clinic is in network for the service(s) you're seeking.
Business hours icon
Accepted Insurance Plans
Self-PayPPO
Self-PayPPO

Photos

  • Basin Immediate Care (Klamath Falls, OR) - #0
  • Basin Immediate Care - Urgent Care Solv in Klamath Falls, OR
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Ratings & Reviews

Overall Rating 1.8
Based on 13 Ratings
Wait-Time
(2 Ratings)
Quality of Care
(2 Ratings)
Bedside Manner
(2 Ratings)
Staff Friendliness
(2 Ratings)
Facility Cleanliness
(2 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 2 Top Reviews
Reviewed in
On this last Friday my wife and I were in Klamath visiting family. Our 20 mo old son became sick on Thursday night, and on Friday we called a pediatricians office a friend recommended. They didn’t have any openings but told us to take him to Basin Immediate. We used the online check in system and arrived 2 minutes early. My wife took our son in and was taken into an exam room to finish paperwork. After 45 minutes of waiting and 20 minutes straight of our sick child screaming she stuck her head out and asked someone if they knew approximately how long the wait would be. Mellissa Sample told her she had other patients, she was the only provider on duty and we would be seen when she was done. At this point an aide came in 10 minutes later to weigh my son and take his temp. No word on when we would be seen. After another 45 minutes, my son had had two instances of diarrhea and was terrified, dehydrated and needed to eat. My wife went out and found Sample at a computer. She asked how much longer the wait would be since my son wasn’t doing well. Same answer was given (angrily) and that “you shouldn’t have gone to a walk in clinic if you wanted to be seen right away.”My wife asked if she was the doctor and she said she was. My wife said “that’s terrifying” and Melissa replied “if you think that’s terrifying you should go somewhere else.” I was a patient of BIC many times as a child growing up in Klamath. Dr. Moore was always kind, and yes sometimes there was a wait time, but I never felt like I was a burden to the staff for being there. After over 100 minutes of wait time, and feeling ignored and threatened, my wife took our son and walked out. We were able to get advice on the phone from our regular pediatrician and thank God our son was fine. If he had truly needed a healthcare provider to see him he wouldn’t have been able to get care from these people. I am a healthcare provider myself and I am ashamed for your clinic. I hope your owner doctors see this and wake up. You left a sick toddler without care. You were not compassionate. The reviews your other patients have left tell a story, you are failing and only a backwards place like Klamath Falls would allow you to still be in business.
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Reviewed in
What experience? I was told that wven though I have health insurance that I would have to pay my bill in full because it was my first time there. That is so unreasonable and should be illegal. Too bad it’s aich a small town without many options. I’ll let the BBB know.
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