501 NW Barry Rd, Kansas City, MO 64155
20 miles away
6750 W 135th St, Overland Park, KS 66223
20 miles away
Insurance is accepted as payment for visits and services at this clinic.
Is this your clinic?
I am very tired of being mistreated at the children’s mercy east location. My son has came here 9 visits out of his 24 for speech pathology. We drive 70 miles 1 way for each appointment. We have a 2 month old as well that we feed after registration so that he is not fussy during the appointment. 2 weeks ago we had a problem because the registration desk said that we can’t check in more then 30 mins advanced. We explained we have a baby we have to feed before my sons appt and that’s why we register so we can go upstairs and let my 3 yr old play while I feed the baby. Last week was fine, they checked us in great. Today, we checked in on the computer touch screen. We were called up and the RUDE receptionist says we can check in 15 mins prior to our appointment. Again, I explained we have a 2 month old we have to feed before my sons appt. she then LIED and said “policy started a week ago” then said “2 days ago” She then checked us in at 9:06am when our appt is at 9:30. I am BEYOND frustrated and I will be talking to my attorney today about this matter. It is insafe in the basement with the automatic doors as any child can walk out the door at any given time.
3 years ago
All reviews are opinions of patients and do not represent the opinions of Solv.
Claim this listing now to edit business details and hours.