Urgent Care Travel, with two locations - Knoxville, TN and Oklahoma City, OK - has an exclusive partnership with Pilot/Flying J Travel Centers to develop and manage urgent care centers at select trucking center locations to service the nations professional drivers and interstate travelers.

The company was founded in 2012 and opens its first locations in April 2013 with plans to open 10 more by the middle of 2014 and a total of 100 locations by the end of 2016.

Professional Driver Healthcare Issues

The video below defines the healthcare issues faced by the millions of professional truck drivers in the United States. A few of the highlights are as follows:

  • 80% of professional truck drivers are obese
  • 50% of truck drivers suffer from sleep apnea
  • 65% of drivers do not have a primary care physician

Each of these healthcare issues could be exacerbated by the US Department of Transportation's (DOT) new regulations, but Urgent Care Travel has proposed an interesting solution: urgent care clinics at truck stops and travel centers.

While the DOT is certain to have on-boarded many more Certified Medical Examiner by the May 2014 deadline, Urgent Care Travel is the only urgent care or walk-in clinic company placing healthcare access directly in the routes of professional drivers.

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Urgent Care Guide

Services & Pricing

Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.

Insurance & Payments

Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.

Hours & Wait Times

Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.