If I could give them a Zero, I would. I honestly would avoid coming to this location. I can't pinpoint if it's the lack of Customer service, task -related problems related to the employee's behavior, or biasness. But I visited this place a little over 2 weeks ago. I went there for Pre-employment because this was the vendor that my "employer" had contracted with and obviously the company mission and vision align with together. However, before I came to this location I called them because my company didn't include the set time or date for the location to complete a T-spot. Upon arriving I asked the front desk attendant "Abby" if she was sure I could complete everything on my pre employment list at that time because other locations specified that they stopped. She checked with someone and confirmed. I drove to the location and was unpleasantly greeted by "Jennifer/Jessica". Let me addd that this woman treated me like I was taking up her time. She asked what I was there for and I told her Pre-employment. She stated that they don't take T-Spotting after 3-4P.M. I told her that "Ally" informed me, she interrupted me in the mist and said "ABBY" (Uninterested Voice). I corrected myself and continued and told her that she confirmed with someone here that they accept T-SPotting and I ask for that specific reason. I wasted my time coming up there. So I receive no apology, just an uninterested personality. After that I was given forms to fill out. Then was told that I had to complete a online medical history in a place with little service. I came back to "ABBY" and ask if they have a paper copy. She told me she had to wait for JESSICA/JENNIFER. I was already there for and hour and half. At another location I was able to still get seem without fully completing it. After that I got up and told them I had to go I have no more time to wait. But before I left I asked Abby for her name. This is before I knew who she was. She stated her name. Then I asked for the other young lady I pointed to her as she was in the far left corner coming into the Center, she told me her name was Jennifer/Jessica. I then left. LET ME TELL YOU! How Jessica/ Jenniffer, who acted as the intern manager while the original manager was on vacation, called my employer acquisition specialist and told them I cursed them out. I informed my employer that it was untrue. But in short, I lost a job before getting it. I contacted her boss the next business day which was the following week on a Monday and explained to them the situation, she even act as if it didn't matter and stated that ABBY is new. But that doesn't excuse the fact that she gave me the wrong information a and after that they gave poor customer service. So If you're thinking about complaining of service your best bet is to give them reviews and contact BBB. This lady doesn't deserve to have employment if this is how she is treating people. To be persisted, Abby looks to be 5'4 dark hair at least 20-29 range new employee,and Jennifer is about 5'7 Blonde hair dark eye looks to be in her 30's who appear to have longevity with the company. Please beware, I wouldn't want anyone like that reviewing my medical information at all. They should be forever ashamed that they can be comfortable and lie to a company knowing that they give horrible service. I can only imagine what more she can do. And if it's a sense of biasness I suggest that company do a internal audit, performance improvement evaluation, review complaints, and cultural training. If this is the culture of the company I'm sure that this is an embedded issue. And in this day and age this shouldn't be occurring, we should all be equal to receive quality service.