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DOCS Urgent Care - North Haven Logo

Offers Antibody + Rapid COVID test
Business hours
Opening Soon
·
Opens 8am
Clinic Address163 Universal Dr, North Haven, CT, 06473
Accepted insurance types
Accepts Self-Pay, Medicaid, Medicare, PPO
FROM THE PRACTICE

For all DOT/CDL physicals please call prior to booking an appointment. Provider availability for these visits varies between locations.

SOLV OVERVIEW
DOCS Urgent Care, North Haven is an urgent care center in North Haven and is open today from 8:00AM to 8:00PM. They are located at 163 Universal Dr and open7 days per week.

Patients have given an average rating of 4.5 stars out of 5 for their experience atDOCS Urgent Care, North Haven.

Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at DOCS Urgent Care, North Haven. As part of the 203 Urgent Care group, they have a sister facility in West Haven 7.0 miles away that you may want to consider if the wait gets too long.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Affiliated with 203 Urgent Care
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Clinic Hours

Eastern Standard Time (EST)
  • Thu8:00 am - 8:00 pm
  • Fri8:00 am - 8:00 pm
  • Sat8:00 am - 6:00 pm
  • Sun8:00 am - 6:00 pm
  • Mon8:00 am - 8:00 pm
  • Tues8:00 am - 8:00 pm
  • Wed8:00 am - 8:00 pm
  • Map & Directions

    Map pin
    163 Universal Dr, North Haven, CT, 06473

    COVID Testing

    DOCS Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. No symptoms or referrals needed to get tested. Availability is subject to change.
    covid testing icon
    COVID Test
    Rapid Test, < 1 hour *
    No screening required
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *
    No screening required

    Services

    Labs and Tests

    • Bloodwork
    • Diagnostic tests
    • Drug screening
    • Finger-stick glucose check
    • Flu test
    • Lab tests
    • Monospot test
    • STD test
    • Strep test
    • TB test
    • Urinalysis
    • Blood glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Test
    • COVID-19 Send-Out Test
    • COVID-19 Test

    Vaccinations

    • Flu shot
    • Travel vaccines
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
    Self-Pay
    Medicaid
    Medicare
    PPO

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$135
    2. School Sports Physical$60
    3. Flu Shot$20

    Ratings & Reviews

    Overall Rating4.5
    Based on 787 Ratings
    Wait-Time
    (387 Ratings)
    Quality of Care
    (378 Ratings)
    Bedside Manner
    (367 Ratings)
    Staff Friendliness
    (381 Ratings)
    Facility Cleanliness
    (376 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    The personnel was very professional, but I had to wait over 1 hr. After my scheduled appointment time before I was called in to take the Rapid Test
    Reviewed in
    The facility is not staffed or equipped to handle testing appts 5 minutes apart. I was seen an hour after my appointment time. Staff was gruff and unfriendly, likely due to the volume of people and lack of staff. Unorganized process, lack of adherence to social distancing (especially when people who maybe infected are coming to be tested). If you need actual medical care please go somewhere else they are overwhelmed with COVID testing, which is very disorganized.
    Reviewed in
    I was just there today on November 24. I had a scheduled Covid test for 4:27 PM and was standing out in the cold for over one hour without even being checked in. The office and staff was in complete disarray and could have cared less about any of the people there. There was no preference given to appointment time. People were walking in and out to obtain test results. They were not social distancing and if the staff moved any slower they would have stopped. I asked about canceling an appointment that I had at another location because I was unable to do it online because their online system was not working. The front end person became annoyed and said well it is what it is I guess. She offered no remedy to try and help me cancel the appointment. Once I went into the room the provider who did not even identify himself asked me for my name and date of birth. He wrote my name and date of birth with a pen on the outside of the packaging of the swab. There was no label and no crosschecking for identity. It was visible to me that there were several other swabs that he had just taken from other people lying on the counter in open packages easily able to view their name and date of birth. This is a complete violation of my Hippa rights. When I questioned him why there was no label and other peoples tests were easily and readily visible to me his answer was don’t worry we have a system. Well guess what buddy your system sucks. When I left I was advised that I would not be receiving my results the same day because they were having a printer problem and couldn’t print. They are also unavailable to answer a phone, and never answer the phone there. I was given a link to the Healow portal with the information of “you can try and see if the results are there tomorrow but we’re not sure if they will be“. There was also a woman who came to the front desk when I was checking in. She was an employee who came out of what I found out afterwards was the testing area. She walked out of the testing area and to the front wearing an isolation gown and gloves. She sat down at a computer and used the computer without ever changing her gloves or her gown. Absolutely disgusting. I will be reporting the site to the state of Connecticut for numerous visible violations. Avoid this place like the plague no pun intended.
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    Reviewed in
    Great experience ..very professional. Dr was very nice and so were all the receptionist
    Reviewed in
    Covid test. Everyone was polite and efficient
    Reviewed in
    Very efficient and organized. Very friendly staff.
    Reviewed in
    Very friendly staff
    Reviewed in
    I called the CDC,Health Dept., to report you. The worker that did my test did not change his gloves or sanitize them. He went from one test room to another. The garbage was overflowing with trash on the floor. Your facility was disgusting! The girls out front were friendly and I have no problems with them unless cleaning is up to them.
    Reviewed in
    My appt was at 4:20, I was not seen until 7:15
    Reviewed in
    The wait was way to long, I had 10:00 o'clock appointment and didn't get in until 1:30pm; but once inside staff was friendly and welcoming.
    Reviewed in
    Most of the Staff was very friendly but the wait was ridiculous
    Reviewed in
    My appointment was for 1 pm but I wasn't seen until 330. She did a quick 5 second swipe of each nostril. Then I had to continue to wait 35 minutes for the results.
    Reviewed in
    Horrible. One of the people ADMINISTERING COVID TESTS had her nose out of the mask. And while the urgent care was jam packed one lady left to take a smoke break. Absolutely ridiculous. Had a 10 o’clock appointment, ended up leaving at 3pm.
    Reviewed in
    The wait time was awful my appointment was at 330pm I arrived and checked in at 320pm and left the facility at 540pm. Your staff was doing the best the could and seemed extremely exhausted because there should have been more staff to handle the amount of tests booked for the day and then maybe wouldn’t of been behind! I’ve had 2 other covid tests prior and would never go back to a Docs location again, with all due respect!
    Reviewed in
    Absolutely awful experience. Booked an appt for a covid test. Followed all directions. Checked in, waited 3 hours n our car to be tested. They did not have time to check our test in. Was finally swabbed, but never received the results. Verbally attacked by a mentally unstable person while there. The tech doing the swab had her mask below her nose.
    Reviewed in
    Overall it was fine except for the Obvious wait time which is expected
    Reviewed in
    Overall it was a fine experience except for the obvious wait time which is to be expected
    Reviewed in
    The doctor is not wearing PPE properly. He was walking around with the gloves on. Who knows if he changes them after each patients. I didn’t see any wipes in the room where I got tested. I wasn’t sure if they clean the table after each patients. The doctor wrote my name on the cases of the swabs but he didn’t check it with me and luckily, I discovered it spelled wrong both my first and last name. I am a healthcare worker so I know what is the correct way.
    Reviewed in
    Very friendly staff. Furniture could use a little updating.
    Reviewed in
    Friendly staff. Appointments run on time .

    Photos

    • DOCS Urgent Care (North Haven, CT) - #0

    A message about coronavirus from our clinic: our centers all have testing capabilities for COVID19 by appointment only. Please book your spot and complete your online registration and consent process. If this is not completed prior to your visit time then your appointment will not be honored. All other urgent care needs can still be seen as walk ins.