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COVID testing
Business hours
Closed Now
·
Clinic Address163 Universal Dr, North Haven, CT, 06473
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay
FROM THE PRACTICE

For all DOT/CDL physicals please call prior to booking an appointment. Provider availability for these visits varies between locations.

SOLV OVERVIEW
DOCS Urgent Care, North Haven is an urgent care center in North Haven and is open today from 8:00AM to 8:00PM. They are located at 163 Universal Dr and open 7 days per week.

Patients have given an average rating of 4.5 stars out of 5 for their experience at DOCS Urgent Care, North Haven.

Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at DOCS Urgent Care, North Haven. As part of the 203 Urgent Care group, they have a sister facility in West Haven 7.0 miles away that you may want to consider if the wait gets too long.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

Affiliated with 203 Urgent Care
Report inaccurate info

Clinic hours

Eastern Daylight Time (EDT)
Tues
Wed
Thu
Fri
Sat
Sun
Mon
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 6:00 pm
8:00 am - 6:00 pm
8:00 am - 8:00 pm
COVID Testing at DOCS Urgent Care - North Haven
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.

Services

Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • Lab tests
  • Mono test
  • Pregnancy test
  • STD testing
  • Strep test
  • TB test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 in-house test
  • COVID-19 send-out test
  • COVID-19 test

Vaccinations

  • Flu shot
  • Travel vaccines
  • Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
Medicaid
Medicare
PPO
Self-Pay

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Clinic visit$135
  2. School Sports Physical$60
  3. Flu Shot$20

Ratings & Reviews

Overall Rating 4.5
Based on 799 Ratings
Wait Time
(442 Ratings)
Quality of Care
(433 Ratings)
Bedside Manner
(420 Ratings)
Staff Friendliness
(436 Ratings)
Facility Cleanliness
(431 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Had 4 appts, 2 canceled with no notice, 1 didn't have my appt even though it was verified with an email, and 1 simply had a note on the door saying...sorry closed early, wtf
Reviewed in
The personnel was very professional, but I had to wait over 1 hr. After my scheduled appointment time before I was called in to take the Rapid Test
Reviewed in
The facility is not staffed or equipped to handle testing appts 5 minutes apart. I was seen an hour after my appointment time. Staff was gruff and unfriendly, likely due to the volume of people and lack of staff. Unorganized process, lack of adherence to social distancing (especially when people who maybe infected are coming to be tested). If you need actual medical care please go somewhere else they are overwhelmed with COVID testing, which is very disorganized.
Reviewed in
I was just there today on November 24. I had a scheduled Covid test for 4:27 PM and was standing out in the cold for over one hour without even being checked in. The office and staff was in complete disarray and could have cared less about any of the people there. There was no preference given to appointment time. People were walking in and out to obtain test results. They were not social distancing and if the staff moved any slower they would have stopped. I asked about canceling an appointment that I had at another location because I was unable to do it online because their online system was not working. The front end person became annoyed and said well it is what it is I guess. She offered no remedy to try and help me cancel the appointment. Once I went into the room the provider who did not even identify himself asked me for my name and date of birth. He wrote my name and date of birth with a pen on the outside of the packaging of the swab. There was no label and no crosschecking for identity. It was visible to me that there were several other swabs that he had just taken from other people lying on the counter in open packages easily able to view their name and date of birth. This is a complete violation of my Hippa rights. When I questioned him why there was no label and other peoples tests were easily and readily visible to me his answer was don’t worry we have a system. Well guess what buddy your system sucks. When I left I was advised that I would not be receiving my results the same day because they were having a printer problem and couldn’t print. They are also unavailable to answer a phone, and never answer the phone there. I was given a link to the Healow portal with the information of “you can try and see if the results are there tomorrow but we’re not sure if they will be“. There was also a woman who came to the front desk when I was checking in. She was an employee who came out of what I found out afterwards was the testing area. She walked out of the testing area and to the front wearing an isolation gown and gloves. She sat down at a computer and used the computer without ever changing her gloves or her gown. Absolutely disgusting. I will be reporting the site to the state of Connecticut for numerous visible violations. Avoid this place like the plague no pun intended.
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Reviewed in
Great experience ..very professional. Dr was very nice and so were all the receptionist
Reviewed in
Covid test. Everyone was polite and efficient
Reviewed in
Very efficient and organized. Very friendly staff.
Reviewed in
Very friendly staff
Reviewed in
I called the CDC,Health Dept., to report you. The worker that did my test did not change his gloves or sanitize them. He went from one test room to another. The garbage was overflowing with trash on the floor. Your facility was disgusting! The girls out front were friendly and I have no problems with them unless cleaning is up to them.
Reviewed in
My appt was at 4:20, I was not seen until 7:15
Reviewed in
The wait was way to long, I had 10:00 o'clock appointment and didn't get in until 1:30pm; but once inside staff was friendly and welcoming.
Reviewed in
Most of the Staff was very friendly but the wait was ridiculous
Reviewed in
My appointment was for 1 pm but I wasn't seen until 330. She did a quick 5 second swipe of each nostril. Then I had to continue to wait 35 minutes for the results.
Reviewed in
Horrible. One of the people ADMINISTERING COVID TESTS had her nose out of the mask. And while the urgent care was jam packed one lady left to take a smoke break. Absolutely ridiculous. Had a 10 o’clock appointment, ended up leaving at 3pm.
Reviewed in
The wait time was awful my appointment was at 330pm I arrived and checked in at 320pm and left the facility at 540pm. Your staff was doing the best the could and seemed extremely exhausted because there should have been more staff to handle the amount of tests booked for the day and then maybe wouldn’t of been behind! I’ve had 2 other covid tests prior and would never go back to a Docs location again, with all due respect!
Reviewed in
Absolutely awful experience. Booked an appt for a covid test. Followed all directions. Checked in, waited 3 hours n our car to be tested. They did not have time to check our test in. Was finally swabbed, but never received the results. Verbally attacked by a mentally unstable person while there. The tech doing the swab had her mask below her nose.
Reviewed in
Overall it was fine except for the Obvious wait time which is expected
Reviewed in
Overall it was a fine experience except for the obvious wait time which is to be expected
Reviewed in
The doctor is not wearing PPE properly. He was walking around with the gloves on. Who knows if he changes them after each patients. I didn’t see any wipes in the room where I got tested. I wasn’t sure if they clean the table after each patients. The doctor wrote my name on the cases of the swabs but he didn’t check it with me and luckily, I discovered it spelled wrong both my first and last name. I am a healthcare worker so I know what is the correct way.
Reviewed in
Very friendly staff. Furniture could use a little updating.

Message from the clinic:

A message about coronavirus from our clinic: our centers all have testing capabilities for COVID19 by appointment only. Please book your spot and complete your online registration and consent process. If this is not completed prior to your visit time then your appointment will not be honored. All other urgent care needs can still be seen as walk ins.