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Find Care Near MeURGENT CARE
Urgent care
Pediatric urgent care
EVERYDAY HEALTH
Tdap vaccine
DOT physical
School physicals
Accepts insurance & self-pay
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COVID services available
Digital convenience features
Mobile check-in, mobile waitlist, online paperwork
Thank you for choosing Epic Urgent and Family Care. We encourage all our patients to complete online registration forms and submit insurance/photo ID.
Please note that this is NOT an exact appointment time. This will save your spot in the line and can reduces your wait time by 50% on average! We try to maintain appointment time as much as possible, but it is not guaranteed!
Epic Urgent and Family Care is an urgent care center in Palatine and is open today from 9:00AM to 7:00PM. They are located at 770 E Dundee Rd and open 7 days per week.
Patients have used words like "bedside manner" to describe their experience at Epic Urgent and Family Care which has garnered an average rating of4.2 out of 5.
Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at Epic Urgent and Family Care.
If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.
Epic Urgent and Family Care is a Solv ClearPrice Partner
No ratings yet
Wait time
4.7
Quality of care
4.8
Bedside manner
4.9
Staff friendliness
5.0
Facility cleanliness
4.8
5.0
Very nice and I highly recommend!
Jeannine J.
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a year ago
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Verified
5.0
The staff was very nice than other urgent cares they actually scheduled a doctor provider appointment and no wait time seem that same day within a couple hours. I booked my appointment through calling them and then online. Insurance covered all cost. They did a COVID test on me and my daughter nasal swab but didn’t go far up nose so my 5 year daughter was scared but they did me first and she was cooperative it didn’t hurt They barbell went up the nose and did a rapid machine PCR negative for us both and strep and flu test for her and both the assistant and provider was very nice checked her ears and lungs they didn’t prescribe antibiotics they said if fever or nose doesn’t get better than in 2 days they would but gave sample packs of zarbees Childress honey and zinc packets and sent Zyrtec kids dose to Walgreens prescription so it was free and also a nose spray that was a prescription that helped her a lot and the provider was very nice. I recommend this clinic to anyone and also if need to see a provider I recommended it too. Very thorough exam
Alexandera B.
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2 years ago
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Verified
5.0
Super friendly, helpful, and quick! Highly recommend!
Anonymous
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2 years ago
5.0
Used this office first time: good surprise, everything is in great shape, from entry to communication. Definitely would recommend.
Yevgeniy G.
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2 years ago
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Verified
5.0
It was so easy and quick. I filled out everything online ahead of time and was in and out for a COVID test in minutes.
Gina S.
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2 years ago
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Verified
5.0
Great place. Clean, friendly staff and minimal wait time. No issues.
Hemal P.
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2 years ago
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Verified
2.0
I normally have a good experience at Epic. This last visit I did not. Wrong diagnosis and referral.
Jean C.
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a year ago
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Verified
1.0
Collects co of 100 on Covid tests and overcharges insurance. Will not return customers overpayment after insurance covers service. Office staff does not return calls. Billed my insurance twice on different dates for same service. Insurance fraud complaint filed with Blue Cross. This facility is taking advantage of the Covid crisis .
Anonymous
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3 years ago
All reviews are opinions of patients and do not represent the opinions of Solv.
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