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Express Family Care - Virtual Visit Logo

COVID testing
Business hours
Closed Now
Clinic Address3960 Valley Gateway Blvd, #1A, Roanoke, VA, 24012
Accepted insurance types
Accepts Medicare, PPO, Self-Pay, TRICARE
About Express Family Care

Express Family Care, Virtual Visit is a virtual health clinic based in Roanoke offering telehealth, or video visits, to patients in the State of Virginia. They are open 6 days a week, including today from 8:00AM to 8:00PM seeing patients with non-emergent healthcare conditions where an in-person visit may not be necessary for accurate diagnosis. To make things even easier, Express Family Care, Virtual Visit offers you the ability to book online in advance through Solv so you can plan exactly when your virtual visit will take place.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Video visit hours

Eastern Standard Time (EST)
8:00 am - 8:00 pm
8:00 am - 5:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
COVID Testing at Express Family Care - Virtual Visit
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • Lab tests
  • Mono test
  • Pregnancy test
  • RSV test
  • STD testing
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 test


  • DTaP vaccine
  • Flu shot
  • Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Video visit$129
  2. Flu shot$29
  3. Sports physicals$119
  4. School physicals$119
  5. Camp physicals$119

Ratings & Reviews

Overall Rating 4.9
Based on 99 Ratings
Wait Time
(84 Ratings)
Quality of Care
(84 Ratings)
Bedside Manner
(83 Ratings)
Staff Friendliness
(82 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
This was very easy and I appreciated the care Dr. Alligood gave me. He gave me the same care and respect virtually as he normally does in person. My family loves Express Family Care and are grateful for the virtual option during this crazy time with COVID.
Reviewed in
Quick, efficient and thorough service. I would highly recommend!
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PA was understanding, asked thorough questions.
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Receptionist was so friendly! Dr. Alligood was very knowledgeable and kind.
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I love it!! I’m hearing impaired and this is perfect !!!
Reviewed in
Dr. All I good was very compassionate and helpful. I would recommend this clinic to anyone!! I can not thank him enough!!
Reviewed in
Dr. Alligood is a great doctor! He’s helping me deal with a stubborn ear infection. He has a wonderful personality, listens, and is a pleasure to see.
Reviewed in
Overall, very good experience. Dr. Alligood was very friendly and professional. Very pleased with this virtual visit. Would definitely recommend.
Reviewed in
Great Dr and experience was really accommodating in every way.
Reviewed in
Doctor knew exactly what I needed. Which was to calm inflammation down
Reviewed in
Dr. Alligood is a wonderful, genuinely kind man; very patient and sincere. So rare these days.
Reviewed in
Great! Loved the virtual visit!
Reviewed in
Very good virtual appointment. I called ahead to find out if I should go in person or do a virtual appointment and was given simple instructions for how to access the virtual appointment. Brian Ingram (PA) answered all of my questions, helped to “normalize” what was happening to me (hives) so I knew what to expect and what the most effective treatment would entail. He also let me know what to do if things didn’t improve in a certain amount of time. My prescription was immediately sent to my pharmacy and I picked it up shortly after my appointment. I’m very grateful to have been able able to meet with a medical provider after normal hours. My primary care doctor wasn’t able to see me until at least 3 days out, plus their office hours are limited. My appointment with Express Family Care was around 7:45pm. Would highly recommend Express Family Care!
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Reviewed in
It was wonderful
Reviewed in
We have used Express Family Care several times now for our family and it has been a pleasant experience each time. Doctors and staff are always courteous and appointments in a timely fashion. We wish all doctors offices could operate this way. Thank you Express!
Reviewed in
Everyone is very professional and caring.
Reviewed in
It was a great experience
Reviewed in
What an awesome, wonderful place this is!
Reviewed in
Could not have asked for a better experience!
Reviewed in
Little bit of a wait mostly my fault. Switched from iPad to cellphone
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    Message from the clinic:

              CoVid-19 Testing 8-8pm, Mon-Sat.. 1-2 days results on average. 

    Express Family Care is in Roanoke, Virginia and we are more that happy to see you. We are screening 100% of patients during this time to determine if an Virtual Visit or a In-Person Visit is most appropriate. Please call us to discuss, Monday through Saturday. 540.400.6676. Mon - Friday until 10pm, Saturday until 5pm.