Patient Times for Convenient Care

The provider's guide to the patient's mind.

4 Ways to Handle Negative Reviews of Your Urgent Care Clinic
Patient Experience

4 Ways to Handle Negative Reviews of Your Urgent Care Clinic

More and more patients are looking online for where they should get their healthcare. They find doctors on sites such as Solv, Yelp, Google, and ZocDoc, where they see reviews from other patients about their experiences. Keeping your medical clinic’s online reputation up is thus paramount to mainta

Mastering Urgent Care Patient Success Stories
Patient Experience

Mastering Urgent Care Patient Success Stories

Getting patients to your urgent care clinic isn’t always that easy. They can go to the ER or another urgent care clinic, wait for an available time in their primary doctor’s schedule, or skip medical care altogether.And the challenge doesn’t end when they walk into your urgent care clinic, either. F

Should Your Urgent Care Stay Open During the Holidays?
Clinic Operations

Should Your Urgent Care Stay Open During the Holidays?

Patients view urgent care clinics as lifelines that fill the gap between primary care and the emergency room. At no other time is this perception more deeply challenged than on holidays. If you are not meeting patient expectations by opening on major holidays, such as Fourth of July or Thanksgiving,

Make New Money and Keep the Old: Increase Urgent Care Revenue
Practice Growth

Make New Money and Keep the Old: Increase Urgent Care Revenue

Urgent care clinics are expected to grow substantially as more and more Americans get insurance coverage. They have seen a rise in patient volume due to the rising emergency room costs and substantial shift in consumer expectation to convenient, same day, transparent, affordable healthcare. As in

5 Reasons Why Millennials Choose Urgent Care
Practice Growth

5 Reasons Why Millennials Choose Urgent Care

Chances are, you have seen headlines, forwarded emails, and overall siren calls for the mystical Millennials and the many ways they have been hypothesized to change your business and the world. They have been largely mis-categorized and misjudged, and while they are different from generations tha

Unlock Social Media to Grow Your Urgent Care
Practice Growth

Unlock Social Media to Grow Your Urgent Care

You’ve made sure you have the best equipment, the best doctors and the best support staff, but if patients aren’t walking in or making appointments to be seen at your urgent care clinic, you could find yourself closing your doors. 6,585 Healthcare organizations around the country are actively using

Improve Front Desk Efficiency at Urgent Care Clinics
Clinic Operations

Improve Front Desk Efficiency at Urgent Care Clinics

Your patients and bottom line matter a lot, so does your team. They are your most loyal brand ambassadors, they are the first face and voice to greet your patients, and they set the tone of your waiting room and entire clinic. If they are overwhelmed, your patient experience will suffer. If they fee

4 Tips for Great Bedside Manner at Urgent Care
Patient Experience

4 Tips for Great Bedside Manner at Urgent Care

Convenient care and value-based care are two buzz phrases that everyone in healthcare—from payers to providers to, yes, patients—has heard of. While these trends are critically important in shifting the burden of care away from emergency rooms and creating a better consumer experience for medical pa

Optimize Your Urgent Care Website for Local Search
Practice Growth

Optimize Your Urgent Care Website for Local Search

Urgent care is extremely convenient. It’s mere existence is hinged upon offering a convenient solution to same-day health concerns that arise. The market strategy is uniquely positioned to grab people who would otherwise incorrectly go to the emergency room, or unwisely wait weeks to be seen by a pr

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