Patient Times for Convenient Care

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5 Things Urgent Care Can Learn From Starbucks

5 Things Urgent Care Can Learn From Starbucks

Solv Health
By Solv Health

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4 Key Ways to Prepare Operations Before Respiratory Season

4 Key Ways to Prepare Operations Before Respiratory Season

One of my favorite parts of my job is visiting our Solv partners and getting a first-hand look at...

4 Ways to Fight Inflation in Urgent Care

4 Ways to Fight Inflation in Urgent Care

If COVID was the villain of 2020 and 2021, it’s being upstaged by a more subtle but still...

The Complete Guide to Urgent Care Financial Management

The Complete Guide to Urgent Care Financial Management

Financial health and profitability are perpetually top of mind for urgent care executives,...

6 Things Urgent Care Brands Can Learn From Apple

6 Things Urgent Care Brands Can Learn From Apple

In the late 90’s and early 2000’s, Apple transformed the already-booming technology industry with...

Seven Tasks Every Urgent Care Should Automate

Seven Tasks Every Urgent Care Should Automate

On any given day, an urgent care can see hundreds of patients–the ins and outs of high acuity...

Increase Clinic Revenue by Avoiding Acuity Degradation

Increase Clinic Revenue by Avoiding Acuity Degradation

Imagine this–a child falls on the playground and seems to have fractured an ankle. Where would...

5 Things We Learned From Scheduling 22 Million Urgent Care Visits

5 Things We Learned From Scheduling 22 Million Urgent Care Visits

Your book ahead and walk-in patient volumes have probably decreased this last few weeks. How are...

5 Ways Telemedicine Services Streamline Urgent Care Operations

5 Ways Telemedicine Services Streamline Urgent Care Operations

The pandemic revolutionized the face of modern medical care. New vaccine technology was utilized,...

5 Important Lessons Healthcare Providers Can Learn From 2021

5 Important Lessons Healthcare Providers Can Learn From 2021

2021 was a roller coaster of a year for healthcare providers. After a tough year, we thought...

5 Secrets to Retaining Your Medical Office Front Desk Staff

5 Secrets to Retaining Your Medical Office Front Desk Staff

In 2018, Mercer predicted that demand for healthcare workers will outpace supply by 2025...

The Operator’s Guide To Reduce No Show Patients in 2022

The Operator’s Guide To Reduce No Show Patients in 2022

In the U.S., current no-show rates average around 18.8% between specialty and subspecialty...

5 Tips to Improve The Front Desk Workflow At Your Medical Office

5 Tips to Improve The Front Desk Workflow At Your Medical Office

You understand that your front desk staff isn’t just answering phones and letting the doctor know...

4 Ways To Revolutionize Your ED Diversion Strategy

4 Ways To Revolutionize Your ED Diversion Strategy

Emergency department (ED) diversion is a long-standing strategy that is deployed when hospital...

We’re Open: Renewing Our Commitment to Interoperability with New EHR Support

We’re Open: Renewing Our Commitment to Interoperability with New EH...

Solv’s new EHR integrations and automations eliminates work for the front desk and improves data...

5 Strategies to Effectively Manage a Surge of Patients This Holiday Season

5 Strategies to Effectively Manage a Surge of Patients This Holiday...

*this blog was originally published on 11/19/2020 and has been updated for clarity. As traffic...

Does your EHR pass the interoperability test?

Does your EHR pass the interoperability test?

Solv’s new Robotic Automation technology opens up closed EHRs and unlocks opportunities for...

The Changes that Healthcare Operators Need to Make Coming into This Year’s Flu Season

The Changes that Healthcare Operators Need to Make Coming into This...

“It was the best of times, it was the worst of times...it was the season of light, it was the...

6 tips for optimizing community-based COVID-19 testing

6 tips for optimizing community-based COVID-19 testing

Recent data from the Covid Tracking Project report a national daily average of 802,000 tests,...

Hybrid Care: How to Effectively Incorporate Telemedicine into Your Primary Care Practice

Hybrid Care: How to Effectively Incorporate Telemedicine into Your ...

Solv is committed to providing the primary care industry with easy-to-use solutions that will...

Contactless Clinic Experiences and a New Way Forward

Contactless Clinic Experiences and a New Way Forward

Cafes. Libraries. Retail centers. The Taco Bell down the street, the locally-owned liquor store...

Consumer behavior is driving a hybrid approach to healthcare delivery

Consumer behavior is driving a hybrid approach to healthcare delivery

As states begin reopening and social and medical distancing restrictions are relaxed, the...

Telemedicine Reimbursement: A Guide to Payment Parity and Covered Services

Telemedicine Reimbursement: A Guide to Payment Parity and Covered S...

Every day, as new developments around COVID-19’s impact continue to be discovered, policymakers...

COVID-19 and the Rise of Telemed for Urgent Care

COVID-19 and the Rise of Telemed for Urgent Care

Over the past few weeks, we've been closely watching the impact the novel coronavirus COVID-19...

Solv’s Clinic Analytics magnifies urgent care reporting and insights

Solv’s Clinic Analytics magnifies urgent care reporting and insights

Consumer expectations continue to expand, as does the weight of their impact. As a result, the...

Managing an Urgent Care Front Desk and Putting the Patient First

Managing an Urgent Care Front Desk and Putting the Patient First

Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for...

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

A happy staff and more loyal patients are within your reach. You just need the right formula....

State of American Healthcare: The Staff Experience

State of American Healthcare: The Staff Experience

This is Part 4 concluding our series on the State of American Healthcare. Don't miss the previous...

Hire the Right People at Your Urgent Care

Hire the Right People at Your Urgent Care

Your patients and your bottom line matter a lot. So does your team. Your team is comprised of...

Introducing Solv Video Telemedicine

Introducing Solv Video Telemedicine

Today we’re excited to announce the launch of Solv’s newest product —Solv Video Telemedicine....

How to Help Your Patients Manage Allergies

How to Help Your Patients Manage Allergies

Experts are speculating that the 2018 asthma and allergy season may be the worst the U.S. has...

The "Five Rs" of Proper Urgent Care Clinic Maintenance

The "Five Rs" of Proper Urgent Care Clinic Maintenance

Are your janitors costing you patients?Urgent Care Centers are providing a good alternative to...

The Importance of Hiring the Right People at Urgent Care

The Importance of Hiring the Right People at Urgent Care

Your patients and your bottom line matter a lot. So does your team. Your team is comprised of...

Should Your Urgent Care Use a Medical Scribe?

Should Your Urgent Care Use a Medical Scribe?

Use of a medical scribe is largely determined by the size of your urgent care operation and...

Should Your Urgent Care Stay Open During the Holidays?

Should Your Urgent Care Stay Open During the Holidays?

Patients view urgent care clinics as lifelines that fill the gap between primary care and the...

Make New Money and Keep the Old: Increase Urgent Care Revenue

Make New Money and Keep the Old: Increase Urgent Care Revenue

Urgent care clinics are expected to grow substantially as more and more Americans get...

Improve Front Desk Efficiency at Urgent Care Clinics

Improve Front Desk Efficiency at Urgent Care Clinics

Your patients and bottom line matter a lot, so does your team. They are your most loyal brand...

3 Keys to Patient Loyalty In Urgent Care

3 Keys to Patient Loyalty In Urgent Care

Healthcare providers enter the field to help people, and urgent care providers are on the front...

5 ways to increase patient bookings with more online reviews

5 ways to increase patient bookings with more online reviews

Patients are savvy and know that they have choices when it comes to their care. With so many...

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retention Rates

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retentio...

Urgent Care Clinics have proven extremely popular in the last several decades. Patients love the...

What Patients Really Want: Fresh Insights for Urgent Care Operators

What Patients Really Want: Fresh Insights for Urgent Care Operators

2021 was a tumultuous year for urgent care clinics. From operational challenges impacted by...

14 Times Patients Were Delighted With Their Urgent Care Experience

14 Times Patients Were Delighted With Their Urgent Care Experience

The front office staff at urgent care clinics are really tough to hold on to—their job is...

3 Strategies to Manage Your Packed Waiting Room During A Surge

3 Strategies to Manage Your Packed Waiting Room During A Surge

Omicron has swept through the U.S. and left us with the familiar sense of deja vu that reminds us...

21 Healthcare Topics Patients Cared Most About in 2021 (And How to Plan for 2022)

21 Healthcare Topics Patients Cared Most About in 2021 (And How to ...

Solv creates powerful solutions for providers to offer an engaging patient experience, and grow...

5 Reasons to Offer Telehealth Right Now

5 Reasons to Offer Telehealth Right Now

Telehealth services have been around since the early 2000s, but faced low patient adoption and...

New Ways to Improve Patient Experience: How To Handle Pissed Off Patients

New Ways to Improve Patient Experience: How To Handle Pissed Off Pa...

Nearly 8 in of 10 Americans say that the COVID-19 pandemic is a significant source of stress in...

7 Keys to Create a Positive Patient Experience in Healthcare

7 Keys to Create a Positive Patient Experience in Healthcare

Patient experience in healthcare describes their experience in seeking care for an injury or...

Why Your Practice Needs To Modernize Patient Appointment Scheduling

Why Your Practice Needs To Modernize Patient Appointment Scheduling

The COVID-19 pandemic expedited a growing change in healthcare: patient expectations. Suddenly,...

Compassion Fatigue: Support Your Staff and Combat Risks to Patient Experience

Compassion Fatigue: Support Your Staff and Combat Risks to Patient ...

There are so many factors happening in healthcare right now that could lead to compassion fatigue...

3 Key Ways to Improve Patient Experience at Your Office

3 Key Ways to Improve Patient Experience at Your Office

Creating a world-class patient experience extends beyond staff interaction. It actually begins...

Free Printout: What can fully vaccinated patients do safely?

Free Printout: What can fully vaccinated patients do safely?

As an increasing number of your patients become fully vaccinated, they will have questions...

Best-in-Class on a Budget: Affordable Tips for a Luxury Healthcare Experience

Best-in-Class on a Budget: Affordable Tips for a Luxury Healthcare ...

Solv CEO Heather Fernandez recently met with Gerard Van Grinsven to discuss best practices for...

Calculate the Real Cost of Long Patient Wait Times this Cold and Flu Season

Calculate the Real Cost of Long Patient Wait Times this Cold and Fl...

Benjamin Franklin first wrote the aphorism, “time is money” in an essay published in 1748, and...

Master Your Contactless Patient Experience

Master Your Contactless Patient Experience

The Case for Contactless Ambulatory visit volumes fell between 55% and 70% with the onset of...

Solv Goes Full Contactless: Your Front Desk, Re-Imagined

Solv Goes Full Contactless: Your Front Desk, Re-Imagined

Solv is excited to announce the release of contactless check-in. Our newest feature will...

3 ways to support a consumer-centric approach to COVID-19 testing

3 ways to support a consumer-centric approach to COVID-19 testing

Aligning patient demand and testing capacity continues to be one of the most significant barriers...

The New Frontier of Urgent Care: A Contactless Patient Experience

The New Frontier of Urgent Care: A Contactless Patient Experience

In the past month, patients have begun emerging from the fallout of the national response to...

The New Frontier of Urgent Care: A Blog Series

The New Frontier of Urgent Care: A Blog Series

In the wake of the devastating COVID-19 pandemic, things are slowly beginning to normalize:...

7 Patient Trends Urgent Care Clinics Need to Master

7 Patient Trends Urgent Care Clinics Need to Master

Consumerism continues to permeate every economic sector, and healthcare is no exception. Along...

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

Emerging technology has brought about tremendous steps forward in healthcare. From genome...

Generational Differences and How to Make Every Urgent Care Patient Happy

Generational Differences and How to Make Every Urgent Care Patient ...

Healthcare is a prime concern for individuals of all ages. The world is in constant change, so...

Happy Patients = Happy Reviews = Healthier Urgent Care

Happy Patients = Happy Reviews = Healthier Urgent Care

Approximately 3 billion people or 50% of all global internet users are posting reviews online...

Angry vs. Anxious: How to Handle Both in Your Clinic

Angry vs. Anxious: How to Handle Both in Your Clinic

Once a patient walks into an urgent care clinic, the front desk staff is their first point of...

What Matters Most to the Urgent Care Consumer?

What Matters Most to the Urgent Care Consumer?

It’s no secret that healthcare consumers in 2018 have high demands—far higher than at any other...

3 Ways to Make Waiting Easier for Patients at Urgent Care

3 Ways to Make Waiting Easier for Patients at Urgent Care

Wait time: it’s the holy grail of consumer expectation in healthcare. Actually, make that any...

4 Ways to Handle Negative Reviews of Your Urgent Care Clinic

4 Ways to Handle Negative Reviews of Your Urgent Care Clinic

More and more patients are looking online for where they should get their healthcare. They find...

Mastering Urgent Care Patient Success Stories

Mastering Urgent Care Patient Success Stories

Getting patients to your urgent care clinic isn’t always that easy. They can go to the ER or...

4 Tips for Great Bedside Manner at Urgent Care

4 Tips for Great Bedside Manner at Urgent Care

Convenient care and value-based care are two buzz phrases that everyone in healthcare—from payers...

How To Market Your Urgent Care: Secrets of Urgent Care Marketing Success in 2022

How To Market Your Urgent Care: Secrets of Urgent Care Marketing Su...

Depending on whom you ask, you will get different definitions around the word “marketing”. To...

Everything You Need to Know About NPS in Healthcare

Everything You Need to Know About NPS in Healthcare

When running an urgent care, you have two priorities–caring for your patients and making your...

5 Urgent Care Mistakes to Avoid in 2022

5 Urgent Care Mistakes to Avoid in 2022

Demand for urgent care clinics continues to show very strong growth. In fact, urgent care centers...

How to Attract More Patients With an Omnichannel Strategy

How to Attract More Patients With an Omnichannel Strategy

Today’s consumers start their search for healthcare on Google, looking for answers to questions...

5 Tips to Drive Growth this Summer

5 Tips to Drive Growth this Summer

Summer is an ideal time to evaluate your brand’s marketing strategy and practice operations to...

8 Affordable Tips to Reach New Patients Now

8 Affordable Tips to Reach New Patients Now

As a healthcare operator, you know the importance of maximizing your marketing budget to attract...

Maximize ROI of Your Healthcare Marketing

Maximize ROI of Your Healthcare Marketing

Highlights: Every marketing initiative you invest in - whether online or offline - should be...

Maximize Your Marketing Budget to Acquire New Patients

Maximize Your Marketing Budget to Acquire New Patients

As you adopt new operating strategies to reflect changing consumer demand, your marketing...

How can urgent care centers collect reviews from patients?

How can urgent care centers collect reviews from patients?

In nearly every industry—from retail to restaurants to service providers—reviews are a critical...

5 Reasons Why Millennials Choose Urgent Care

5 Reasons Why Millennials Choose Urgent Care

Chances are, you have seen headlines, forwarded emails, and overall siren calls for the...

Unlock Social Media to Grow Your Urgent Care

Unlock Social Media to Grow Your Urgent Care

You’ve made sure you have the best equipment, the best doctors and the best support staff, but if...

Optimize Your Urgent Care Website for Local Search

Optimize Your Urgent Care Website for Local Search

Urgent care is extremely convenient. It’s mere existence is hinged upon offering a convenient...

Working From Your Perspective: Introducing April Gillam, Head of Industry Relations

Working From Your Perspective: Introducing April Gillam, Head of In...

When it comes to creating software that smooths out workflows, increases efficiency, and helps...

5 reasons you should go to the 14th Annual ConvUrgentCare Symposium

5 reasons you should go to the 14th Annual ConvUrgentCare Symposium

Now in its fourteenth year, the ConvUrgentCare Symposium is the premier event for healthcare...

An Announcement from Tom Charland: The 14th Annual ConvUrgentCare Symposium is Back

An Announcement from Tom Charland: The 14th Annual ConvUrgentCare S...

I am excited to announce that registration is now open for the 14th Annual ConvUrgentCare®...

Bringing More Awareness to Urgent Care During Urgent Care Awareness Month

Bringing More Awareness to Urgent Care During Urgent Care Awareness...

May is Urgent Care Awareness Month. Have you found yourself at an urgent care in the past year?...

The Solv Booking Experience Is Now in Spanish

The Solv Booking Experience Is Now in Spanish

Providing inclusivity and accessibility is important to help your patients achieve better...

Solv Puts 100M+ Americans Within Reach Of A COVID-19 Vaccine In Preparation For Supply Surge

Solv Puts 100M+ Americans Within Reach Of A COVID-19 Vaccine In Pre...

Solv is Working with VaccineFinder.org to Connect People to Local Vaccination Sites with...

Introducing Solv for Vaccines: Give your community quicker access to COVID-19 vaccinations

Introducing Solv for Vaccines: Give your community quicker access t...

2021 has kicked off with new hope thanks to the COVID-19 vaccine. Two multi-dose vaccine options...

Creating a Luxury Consumer Health Experience: Lessons from a Hotel Executive

Creating a Luxury Consumer Health Experience: Lessons from a Hotel ...

The COVID crisis has forced a shift to consumer-centric healthcare; operators must offer a...

Solv opens up COVID testing access to Michigan residents

Solv opens up COVID testing access to Michigan residents

We've learned a lot from managing over 1 million COVID test visits across the country since...

Increasing access to COVID tests with the UCA, Apple Maps, and Castlight

Increasing access to COVID tests with the UCA, Apple Maps, and Cast...

Since the COVID-19 pandemic began, the urgent care industry has dramatically scaled its testing...

Solv Commits to Support Veterans Access to Same Day Healthcare

Solv Commits to Support Veterans Access to Same Day Healthcare

In May 2017, nearly one month after we announced Solv to the world, I was doing something...

UCA teams up with Solv to help patients find leading urgent care centers

UCA teams up with Solv to help patients find leading urgent care ce...

At Solv, we’ve closely tracked the rapid rise of convenient healthcare providers across the US...

State of American Healthcare: Costs

State of American Healthcare: Costs

Part three of a four-part series taking a look at the State of American Healthcare. Don't miss...

State of American Healthcare: Accessibility

State of American Healthcare: Accessibility

Part two of a four-part series taking a look at the State of American Healthcare. Don't miss part...

State of American Healthcare: Veteran Care

State of American Healthcare: Veteran Care

Part one of a four-part series taking a look at the State of American Healthcare. Don't miss part...

Introducing Solv Data Connect for Urgent Care

Introducing Solv Data Connect for Urgent Care

Today Solv is announcing a new data partnership program, Solv Data Connect, that allows urgent...

Solv and The Women’s Choice Award Recognize Quality Urgent Care Providers

Solv and The Women’s Choice Award Recognize Quality Urgent Care Pro...

Solv and the Women’s Choice Award today announced the winners of their co-produced awards program...

Meet Dr. Rob Rohatsch, CEO Urgent Care & Retail at Banner Health

Meet Dr. Rob Rohatsch, CEO Urgent Care & Retail at Banner Health

We caught up with Dr. Robert Rohatsch. Dr. Rohatsch is an absolute force in the convenient care...

Meet David Shih, Co-Founder of CityMD Urgent Care

Meet David Shih, Co-Founder of CityMD Urgent Care

We were excited to get the chance to sit down and chat with Dr. David Shih, Co-Founder and...

5 Secrets of Successful Urgent Care Clinics

5 Secrets of Successful Urgent Care Clinics

How to become the best:The landscape of urgent care is transforming in response to the changing...

8 Trends Urgent Cares Need to Master

8 Trends Urgent Cares Need to Master

Top Trends Urgent Cares Need to MasterToday’s patients have more health care options than ever...

Case Study: What Urgent Care Centers Can Learn About Patient Loyalty From a Major Fitness Brand

Case Study: What Urgent Care Centers Can Learn About Patient Loyalt...

The uptick in convenient care, increasing patient payment responsibility, millennials demanding...

2018 Consumer Healthcare Report

2018 Consumer Healthcare Report

Healthcare is complicated, expensive, and by nature, used in mostly unfortunate circumstances....

To Providers of The Future: We’re Growing Urgent Care 25% by 2025

To Providers of The Future: We’re Growing Urgent Care 25% by 2025

Beginning in the 1980s, the urgent care industry started something revolutionary—it put the...

Meet the New Solv: Urgent Care Technology for Providers of The Future

Meet the New Solv: Urgent Care Technology for Providers of The Future

The urgent care landscape looks a lot different today than it did two years ago. The pandemic...

How Solv Plus Transforms Convenient Care: A Guide for Patients and Providers

How Solv Plus Transforms Convenient Care: A Guide for Patients and ...

More than ever before, consumers are turning to digital tools to improve their everyday lives....

The New Frontier of Urgent Care: Enable mobile payment for today’s crisis and beyond

The New Frontier of Urgent Care: Enable mobile payment for today’s ...

Solv is proud to announce that Solv Pay, a mobile payment functionality, will be available to all...

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