Patient Times for Convenient Care

The provider's guide to the patient's mind.

5 Things We Learned From Scheduling 22 Million Urgent Care Visits
Urgent Care

5 Things We Learned From Scheduling 22 Million Urgent Care Visits

Your book ahead and walk-in patient volumes have probably decreased this last few weeks. How are you adjusting your business strategy as a result? As an urgent care operator and business leader, there are questions you should be asking yourself. What do you think is the most important factor patie

5 Ways Telemedicine Services Streamline Urgent Care Operations
Urgent Care

5 Ways Telemedicine Services Streamline Urgent Care Operations

The pandemic revolutionized the face of modern medical care. New vaccine technology was utilized, contact tracing expanded, and—perhaps most impactful to patients and providers—widespread telehealth became a reality. In fact, providers saw a 78% spike in the use of telehealth services in just two mo

5 Urgent Care Mistakes to Avoid in 2022
Urgent Care

5 Urgent Care Mistakes to Avoid in 2022

Demand for urgent care clinics continues to show very strong growth. In fact, urgent care centers saw a growth of 1,725% from 2007 to 2016—7x the growth of emergency rooms in the same period. Search volume for the term “urgent care near me” has exploded in the past 5 years. Convenience, flexible

14 Times Patients Were Delighted With Their Urgent Care Experience
Urgent Care

14 Times Patients Were Delighted With Their Urgent Care Experience

The front office staff at urgent care clinics are really tough to hold on to—their job is stressful, and they’re often on the front lines of patients who are sick (when it’s easiest to get frustrated with their care experience). But there has been a lot of love for front office staff that comes th

3 Strategies to Manage Your Packed Waiting Room During A Surge
Urgent Care

3 Strategies to Manage Your Packed Waiting Room During A Surge

Omicron has swept through the U.S. and left us with the familiar sense of deja vu that reminds us all of the early stages of the Covid pandemic. New Covid variants mean an increase in patient volume, the weight of which is falling heavily on our ambulatory care system. A big risk to your business d

5 Important Lessons Healthcare Providers Can Learn From 2021
Practice Growth

5 Important Lessons Healthcare Providers Can Learn From 2021

2021 was a roller coaster of a year for healthcare providers. After a tough year, we thought vaccines would help things get back to normal—and then the Delta variant hit. From huge patient volume swings to a national staffing crisis to keeping up with massive tech advances in healthcare, 2021 was a

21 Healthcare Topics Patients Cared Most About in 2021 (And How to Plan for 2022)
Urgent Care

21 Healthcare Topics Patients Cared Most About in 2021 (And How to Plan for 2022)

Solv creates powerful solutions for providers to offer an engaging patient experience, and grow their practice. For patients, we have an app where 9 million healthcare consumers search for care every month. With many consumers turning to Solv for their everyday healthcare needs, we have a team dedic

5 Reasons to Offer Telehealth Right Now

5 Reasons to Offer Telehealth Right Now

Telehealth services have been around since the early 2000s, but faced low patient adoption and significant restrictions imposed by Centers for Medicare & Medicaid Services (CMS) and private insurers prior to the COVID-19 pandemic. CMS permanently expanded some telehealth service reimbursement

New Ways to Improve Patient Experience: How To Handle Pissed Off Patients

New Ways to Improve Patient Experience: How To Handle Pissed Off Patients

Nearly 8 in of 10 Americans say that the COVID-19 pandemic is a significant source of stress in their lives. If you’ve noticed that patients seem a little more stressed out than usual in your clinic, it’s not just you. Cleveland Clinic reported that their complaint rate spiked from 1.19 to 2.63 per

5 Secrets to Retaining Your Medical Office Front Desk Staff
Clinic Operations

5 Secrets to Retaining Your Medical Office Front Desk Staff

In 2018, Mercer predicted that demand for healthcare workers will outpace supply by 2025 (source). Then, in 2020, the pandemic hit. COVID-19 amplified staffing issues at medical offices. Nearly 1 in 5 healthcare workers have quit their jobs since February 2020, and an additional 31% of healthcare wo

This site uses cookies to provide you with a great user experience. By using Solv, you accept our use of cookies.