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Indigo - Poulsbo Logo

COVID testing
Business hours
Closed Now
·
Clinic Address19835 10th Ave NE, Suite B, Poulsbo, WA, 98370
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest
About Indigo

Indigo, Poulsbo is an urgent care center in Poulsbo, located at 19835 10th Ave NE, Suite B. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Indigo, Poulsbo offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

Recognized favorably amongst their patients, Indigo, Poulsbo has an average rating of 4.8 stars out of 5 based on 1540 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. Learn more about urgent care in Seattle.

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Clinic hours

Pacific Daylight Time (PDT)
Mon
Tues
Wed
Thu
Fri
Sat
Sun
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm

All Services

Additional pricing details are coming soon. In the meantime, .

EKG

EKG

General Urgent Care

Abscess treatment

Breathing treatments

Burn treatment

Ear wax removal

Laceration repair (stitches)

Sinus infection treatment

Splinting and casting

Imaging

X-ray (chest)

X-ray (extremity)

Labs and Tests

Chlamydia test

Flu test

Herpes test

Pregnancy test

RSV test

STD testing

Strep test

TB test

Urinalysis

Glucose test

COVID-19 antibody test

COVID-19 PCR test

COVID-19 test

Rapid COVID-19 PCR test

Other Services

Base office visit

Physical Exams

Camp physicals

School physicals

Sports physicals

Vaccinations

DTaP vaccine

Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
Additional Nearby Locations
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118 NE 45th St Suite A, Seattle, WA 98105

16 miles away

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20 miles away

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20 miles away

Indigo

Mill Creek

3740 ratings

800 164th St SE Suite P, Mill Creek, WA 98012

21 miles away

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3497 ratings

12423 Totem Lake Blvd NE, Kirkland, WA 98034

21 miles away

Ratings & Reviews

Overall Rating 4.8
Based on 1540 Ratings
Wait Time
(543 Ratings)
Quality of Care
(541 Ratings)
Bedside Manner
(532 Ratings)
Staff Friendliness
(544 Ratings)
Facility Cleanliness
(538 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
It was a good experience and although the couldn’t give me any definitive answers they definetly gave me an idea as to my condition and were through in inning further test
Reviewed in
Friendly and professional staff.
Reviewed in
The E visit makes things very quick. My only major issue is with check in. There is no privacy and people definitely overhear as they ask private health information. I also don’t want to be standing 3 feet away from someone who has Covid and is obviously ill and coughing in order to be checked in. They need to remodel to allow you privacy while checking in.
Reviewed in
Came in last minute for required COVID tests for entry into Japan with four people. They were friendly, helpful and even offered to stay late to make sure we all had test results and the correct paperwork for travel. Can't say enough good things about them!
Reviewed in
Very good and very helpful
Reviewed in
Very good!
Reviewed in
The people I interacted with were very nice and professional, my visit was very thorough and quick.
Reviewed in
My husband and I came in together to get Covid tested after an exposure. He was given different testing guideline information than me. The MA that did mine said I may not have waited long enough even though the exposure was 5 days ago. There was also no provider present in the building. I work for a healthcare system and I’m an RN educator and I mainly deal w scope. I’m not aware of any law allowing MAs to work without a provider in the office. There were no nurses. An MA cannot make any clinical judgement or assessments. This seems extremely dangerous to me.
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Reviewed in
All was good
Reviewed in
Staff were very friendly and professional.
Reviewed in
Good place, excellent staff!
Reviewed in
I was a walk in on the first day open after New Years - the clinic was slammed with Covid testing. I checked in and went home to receive a text to come back six hours later. I understand why the delay and was happy to go home rather than sit and wait. Interactions were all positive and professional. I recommend.
Reviewed in
Was originally told 2 hr wait time, which turned into 4.5 hrs. By the time I was seen, they were unable to provide a rapid test. I would have just waited the 1-2 days for a rapid test appointment, rather than wait 4.5 hrs for a test, that I have to wait 1-2 days to get my results. The receptionist was polite, but unable to give accurate information regarding wait time. The MA had minimal bed side manner, did not take BP and did not make eye contact once (she did not even ask/acknowledge that I was pregnant). If my insurance will be charged for a visit, vitals should expected as a basic level of care. The Nurse practitioner’s bedside manner was much better, however the overall negative experience outweighed everything positive. It all felt like a big money grab by Multi Care- you either need to provide adequate/timely care to charge for a visit, or just offer testing from an MA. It seems unethical to bill this as an actual provider visit. There was no clinical judgement required for the care that was received.
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Reviewed in
I was able to get in for my Covid test same day.
Reviewed in
My experience was pretty good. The nursing staff and doctors were lovely. The front office Consierge was super focused on the paper work side of the house that she got short with me whenI asked her what I thought was a relevant question. I don’t think she meant to be short but when a person is not feeling well, the mantra from the providers should be “people first”. What happened was that because of my symptoms, I qualified for a rapid test. She told me that I would receive my results within 24 hours. I curiously said to her “I thought this was a rapid test” and she impatiently said: “there are a lot of people ahead of you”. I felt the comment sting a bit and pushed back by saying “you did not have to be rude/short”. She then went on to explain that the Poulsbo branch only has one testing machine. Once that was explained to me, it made sense. My point is. Is that slowing down, offering eye contact, and kindly explaining that information up front would have saved me from asking what, to her, appeared to be a dumb question. It made me feel stupid - especially because there were other guests in the lobby. I am pretty certain that the other guests standing there would have liked an answer to my question. To be fair, she was really efficient and I think she was doing a good job and her best. I am merely sharing this as “coaching & learning” opportunity - as a Consierge, she is the window to your company. What the patient sees, hears, and feels at the front desk is as powerful as the care they receive behind a closed door. The young lady that helped me has it mostly right - it would help her to always remember that each person that walks through that door has a story and, they may not know Indigo’s story. It is her job to educate and put the patients at ease. Even so, I would recommend the clinic. I realize that everyone is under a lot of stress. Thank you all for your support and help today with me and my girls.
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Reviewed in
I was very impressed! As busy as they were Terry made me feel like I was a valued patient. Terry was so helpful both on the phone and in person and so was the receptionist. Didn’t catch name of Dr but she was great too ! Very caring and helpful. The only issue was I could barely hear the doctor on the virtual call. GREAT organized healt care. A+
Reviewed in
We did 4 e-visits to be tested for covid exactly as instructed and prompted on the indigo virtual urgent care website after we went to the website to find covid testing options. One test was for me, as an employee with MultiCare needing covid test. I paid 40 per e-visit, including the employee visit. Only to get to the clinic and be told e-visits are no longer accepted for covid19 testing and we now need to make new visits for the entire family. Minus mine, but my order was never placed. We drove over an hour to get to the clinic and prepaid for these visits (as I explained, even had to pay for my employee visit) just to be told we had to do a virtual visit in clinic only. No longer online. Why did indigo.zipnosis.com PROMPT us to an e visit for covid 19 exposure AND take our money, if it would not accommodate that visit at the site? Then I'm told by billing and the MA at the front desk that I can't be helped with refunds or billing as its too complicate for both of them. I was given a fax number so I can somehow find a fax machine to write a letter and fax it out to get our money back for 4 e visits that were either supposed to be free (employee) or refunded. I know this covid testing has been a mess for indigo for nearly 2 years now. Who can even help? So difficult. What a headache when you just do what they tell you to do and it's all wrong and you're family is sick! I appreciate Jodi getting my daughter and granddaughter in quickly at least.
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Reviewed in
Everyone was super friendly and helpful. I would go back if I needed to.
Reviewed in
A bit of trouble with clinic computer system, but overall a good experience!
Reviewed in
This was my first time here. I was very impressed the staff was really friendly and I was given great care!
Book a clinic visit
Popular Clinic!Booked on Solv 14 times today

Message from the clinic:

Visit us in Poulsbo! We are currently conducting clinic visits via a virtual provider from our exam suites. After an initial intake by an MA, you will connect with our virtual Indigo provider for an evaluation and any needed lab testing.

If you are active military, please call 1-800-TRICARE to request a referral for your appointment and avoid any additional wait times. Please notify staff at check-in.

We will continue serving our community in this way until Spring 2022, when in-person provider visits will restart in Poulsbo.

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VA authorized urgent care center