STAY AWAY! HORRIBLE STAFF! LIARS! My husband came in for a drug test and physical for a driving position. He provided over 1 1/2 cups full of a sample and was told it wasn't enough, literally off by maybe a hairline of an amount, and was told he could wait and try and provide more. After 1 1/2 hours waiting, my husband told the staff that he still couldn't go and asked what his options were. He was told that they could turn in the sample, however it might come back untestable considering It was exactly at the line, or he could simply return tomorrow with another code (provided by the new employer), so he chose to return the next day with a full bladder. After speaking to his new employer they mentioned that the staff had submitted the test as a "refusal/fail". He was NEVER told that by leaving it is a refusal, if so, why tell him to come back the next day?! We went in the next day to discuss the misunderstanding with the same staff member who stated in fact it must have been a misunderstanding and she would write a letter to his employer stating so. Well wouldn't you know the letter was another lie stating " I informed him it was a fail", LIAR! She lied to my husbands face and mine, said she'd write the letter and "help us" ( a.k.a tell the truth) when really she avoided getting herself in trouble by doing just that, telling the truth? You would think someone would be informed if the test was going to be considered a voluntary fail, right? I will be filing a claim with the State Medical Board, contacting a lawyer, and any and all avenues to ensure that these incompetent staff DO NOT do this to someone else. I repeat, DO NOT TAKE YOUR URINE TEST HERE!! STAY AWAY!!