I went in for COVID-19 testing which is obviously not a great experience in and of itself... that being said, Heather the MA who assisted me was friendly and caring and made me feel at ease and helped reassure me that the test would be easy - even the flu test administered, as well as the strep test, both ones that normally give me trouble were done with ease.
Daniel Joseph is literally the epitome of what every medical provider should be. He makes you feel as if you are his most important patient even though he is an urgent care provider and not a private doctor that cares for specific patients. Every time I go to a Renown Urgent Care for a visit, I say a silent prayer that he is who will be seeing me that day. Heather remarked that he makes her feel like she needs to do her job better on the days she works with him and I understand why she said that - he is everything you want in a nurse, doctor, PA, etc... Renown is so blessed to have him and I am blessed to be a Renown patient because of him. (Though I love Renown in general!!)