When I came in, I was promptly greeted by the receptionist. I am an established patient so the paperwork was minimal. The nurses were friendly, thorough, and efficient. The nurse practitioner was great, too. After asking some questions and looking at my skin(I came in for severe itching on my arms), and recommend different options for immediate relief—but more importantly to me, she advised me on what type of specialist I should see if the treatment they gave me in the office did not work(I got a steroid shot). I love, love, love this Primacare office!!