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Mercy Urgent Care - South Asheville Logo

COVID testing
Offers video visits
Business hours
Closed Now
Clinic Address1833 Hendersonville Rd, Asheville, NC, 28803
Clinic PhoneCall clinic
Accepted insurance types
Accepts HMO, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest
About Mercy Urgent Care

Mercy Urgent Care, South Asheville is an urgent care center in Asheville, located at 1833 Hendersonville Rd. They are open 7 days a week, including today from 9:00AM to 5:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, South Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Asheville about 6.4 miles away and is open today from 9:00AM to 5:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, South Asheville has an average rating of 4.7 stars out of 5 based on 2263 total ratings. In fact, recent patients have frequently used words such as "bedside manner" to describe their experience at the clinic. Certainly not terms you hear about healthcare providers too frequently!

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Daylight Time (EDT)
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
Video visits
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
Additional Nearby Locations
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All Services

Additional pricing details are coming soon. In the meantime, .



General Optometry

Vision test

Eye exam

General Urgent Care

Abscess treatment

Asthma treatment

Breathing treatments

Burn treatment

Cyst treatment

Ear wax removal

Foreign body removal

IV hydration

Laceration repair (stitches)

Sinus infection treatment

Splinting and casting

Wound care


X-ray (chest)

X-ray (extremity)

Labs and Tests

A1C test

Allergy test

Basic metabolic panel

Blood test

Chlamydia test

Comprehensive metabolic panel

Diagnostic test

Drug test

Flu test

Herpes test

HIV test

H pylori test

Lab tests

Mono test

Pregnancy test

Pulmonary function test

RSV test

STD testing

Strep test

TB test

Thyroid test

Trichomonas test


Glucose test

COVID-19 antibody test

COVID-19 antigen test

COVID-19 in-house test

COVID-19 PCR test

COVID-19 send-out test

COVID-19 test

Rapid COVID-19 antigen test

Rapid COVID-19 PCR test

Other Services

Base office visit

Physical Exams

Camp physicals

DOT physicals

School physicals

Sports physicals

Well woman exam

Work physicals


DTaP vaccine


Flu shot

Tetanus vaccine

Hepatitis vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Ratings & Reviews

Overall Rating 4.7
Based on 2263 Ratings
Wait Time
(331 Ratings)
Quality of Care
(330 Ratings)
Bedside Manner
(329 Ratings)
Staff Friendliness
(331 Ratings)
Facility Cleanliness
(326 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Great they worked fast best doctors
Reviewed in
Had to go to Sisters of Mercy Urgent for a drugtest/ urine. We arrived at 10:45. Upon arrival I slid the form through the window and the receptionist says: fill this out and bring it back with your ID. Not: Good morning, how may I help you- nothing! There was another lady already there waiting to see a doctor. A 3rd lady arrives - the receptionist looks at her. The young lady said I'm here to see a doctor as I've had a cold for 4 months that won't go away. The receptionist hands her a clip board says fill this out and bring it back with your ID. Upon brining hers back the receptionist says: Do you have your insurance card? The young lady replies- I don't have insurance. The receptionist hands her another clip board with paperwork and says: pick whatever one your paying today.. This young woman went to her car for maybe 5 minutes- came back in and conveyed that she wouldn't be needing their services today as she thought she was the most uncompassionate human there was. People come here that are sick and your less than human bedside manner is a reflection on you. The young lady left in tears. I was able to get my drugtest at 12:15. No one ever apologized- or said anything about why I had to wait so long... It's very disheartening to know that we as human being are allowed to be treated that way... I will never go there again.
Read more
Reviewed in
I had a bladder infection and needed immediate support: I received quality, efficient care.
Reviewed in
I waited for over an hour. I also only needed a PCR test, not a full on physical.
Reviewed in
Dot physical, was preformed with upmost courtesy, people were great
Reviewed in
I feel very confident in the professional skill level of PA Lindsey as well as feeling comfortable by her compassion. Also, Cameron EMT was a great help. All staff are hard working and caring. They are under great pressure from the virus surge. They are heroes.
Reviewed in
The care was ok but the wait was terrible.
Reviewed in
Waited about 2 hours for a scheduled appointment. The care provider was rude over my video call. Only one with a positive attitude was the girl at the front desk.
Reviewed in
Great staff very professional
Reviewed in
I don’t understand the point of making an appointment online if im not going to be seen in a reasonable time. I made my appointment online and it was at 9:30am and I was not seen until 12:30pm.
Reviewed in
PA was very personable and thorough.
Reviewed in
Waited for my appointment for an hour and a half, and the lady at the check in desk was not very friendly. My nurses were excellent however.
Reviewed in
The receptionist was extremely rude and would gossip about the patient's that were leaving. I had a 2 hour wait and when I asked for my insurance card and I.D back the receptionist rolled thier eyes and slammed the cards on the counter. The doctor and nurse were very nice but the receptionist was just horrible. I never want to go back it made me extremely uncomfortable and was very off putting
Reviewed in
I've had to use this urgent care over the past few years and always have a great experience. I don't think I have ever had a long wait and they have gone out of there way to turn lights down when I have had a migraine there.
Reviewed in
Everyone was sweet. We had no wait time. We were in and out quickly.
Reviewed in
Went very well, Thank you.
Reviewed in
I my 74 years on earth, I have never met a sweeter more calming nurse than Tanya. Her voice is calming. They did a first rate job on a deep finger cut that would not stop bleeding. A PA named Laura did a perfect cleaning and bandaging job. I’m here on vacation, and so thankful that I did not have to go to a hospital ER. Two ladies at the front desk were friendly, and good communicators. An excellent place to be treated.
Reviewed in
Woman behind front desk was polite and helpful. Woman administering drug screen seemed short tempered and overall rude.
Reviewed in
Waited 2 and a half hours
Reviewed in
Very good
Book a visit
Visit type
Office visit
Video visit

Message from the clinic:

Due to high volumes, you may not be seen at your exact appointment time. Please allow time to fill out paper work ahead of your appointment, failure to do so may result in a delay of your provider visit.

There are costs associated with COVID testing, click for pricing information:

Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

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