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Mercy Urgent Care - West Asheville Logo

Offers video visits
Offers COVID test
Business hours
Unknown Hours
·
Clinic Address1201 Patton Ave, Asheville, NC, 28806
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest

Mercy Urgent Care, West Asheville is an urgent care center in Asheville, located at 1201 Patton Ave. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, West Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Weaverville about 8.5 miles away and is open today from 10:00AM to 4:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, West Asheville has an average rating of 4.6 stars out of 5 based on 4071 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Hours

Eastern Daylight Time (EDT)
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  • Video visits
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  • COVID Testing

    Mercy Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Est. 24 hours for results *
    • A screening may be required to check if you're eligible for a COVID test.
    • This clinic offers video visit screenings.
    • The clinic will let you know whether they are testing inside the clinic, at a drive through testing site, or in a parking lot.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • The clinic will let you know whether they are using an onsite or offsite lab for results.
    • For tests analyzed onsite, turnaround time for results is 24 hours or less
    • For tests analyzed offsite, turnaround time for results is 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *
    • A screening may be required to check if you're eligible for an antibody test.
    • This clinic offers video visit screenings.
    • The clinic will let you know whether they are testing inside the clinic, at a drive through testing site, or in a parking lot.
    • A health care worker will administer the test by drawing a blood sample.
    • Tests are analyzed at an offsite lab.
    • You should receive your results in 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.

    Services

    Labs and Tests

    • Allergy test
    • Blood test
    • Diagnostic test
    • Drug test
    • Flu test
    • Lab tests
    • Mono test
    • Pregnancy test
    • STD testing
    • Strep test
    • TB test
    • Trichomonas test
    • Urinalysis
    • Glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Test
    • COVID-19 Send-Out Test
    • COVID-19 Test

    Vaccinations

    • DTaP vaccine
    • Immunizations
    • Flu shot
    • Travel vaccines
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
    Medicaid
    Medicare
    PPO
    Self-Pay
    TRICARE
    Triwest

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$149
    2. Flu Shot$35

    Photos

    • Mercy Urgent Care (Asheville, NC) - #0

    Ratings & Reviews

    Overall Rating4.6
    Based on 4071 Ratings
    Wait-Time
    (667 Ratings)
    Quality of Care
    (668 Ratings)
    Bedside Manner
    (662 Ratings)
    Staff Friendliness
    (668 Ratings)
    Facility Cleanliness
    (659 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    I went to Patton Ave Asheville NC because I have had a different experience in Weaverville NC. I felt well taken care of.
    Reviewed in
    Mostly friendly staff upfront. Once I went to the back, everyone was great. Simple Process.
    Reviewed in
    Great experience.
    Reviewed in
    Soap dispenser in lobby on left restroom has not worked for 2 weeks thanks
    Reviewed in
    From out of town had a great experience
    Reviewed in
    I would throw my Doctor out in a second if I could just see the Doctor from urgent care all the time! I may start stalking him just so I can keep up with what office he’s in each day (LOL ). So quick and accurate.God Bless!
    Reviewed in
    1930p arrival, you’re the only urgent care open later. Staff was wonderful, Dr Fowler was great. Thank you for not making me go to ER!
    Reviewed in
    Rita Raines was exceptional. She addresses the followup issues and made quick recommendations for continued care. We hope to have her as our practitioner the next time we come on April 19, 2021. She has, thus far, been the most helpful during the many months we have had to attend for followup appointments.
    Reviewed in
    They was very friendly!
    Reviewed in
    Absolutely wonderful experience, staff is efficient and have the best attitude I’ve ever seen in the medical field.
    Reviewed in
    I got better care than the VA MEDICAL CENTER here in Asheville.
    Reviewed in
    Nurse Tony and Doctor Carla were fantastic
    Reviewed in
    Fantastic - nurse dude was personable, knowledgeable, efficient. Dr was the same.
    Reviewed in
    Welcoming experience. The entire staff is amazing.
    Reviewed in
    I arrived right at opening time (9AM), was in an exam room, vitals checked by 9:10AM. The Dr. and X-ray technician were friendly, skilled and helpful. The facility is attractive, roomy and clean.
    Reviewed in
    Staff are very professional, friendly. They always provide information and suggestions offering different treatment plans, for their diagnosis.
    Reviewed in
    Using the online appointment request and completing the documents from home made a big difference. I was seen in a very reasonable time after arriving and the doctor explained the treatment for my injury. The prescription was faxed in and I got started right away.
    Reviewed in
    Just moved here from NY. don’t have a dr yet. I came in with a bad UTI. Everyone from the front desk to the dr was extremely friendly. Didn’t have to wait long. Would definitely recommend them.
    Reviewed in
    Received a DOT physical! Staff and experience were great.....only concern was it’s the Covid pandemic! I should have not been made to wait 1 1/2 hours for a physical! I would assume if there was a pandemic your goal would be to get the healthy out in a timely fashion and not wait and exposure to the virus!
    Reviewed in
    Very happy with the entire experience!
    Book a visit
    Visit type
    In-person Visit
    Video Visit
    Online bookings not available
    This clinic does not offer online booking for in-person visits.
    Call Clinic

    A message from the clinic:

    Testing for COVID-19 first requires a virtual visit, click to schedule: https://www.solvhealth.com/book-online/gdQma0. Daily slots fill up quickly and availability may be 1 or more days out. There are costs associated with testing, click for pricing information: https://mercyurgentcare.org/cost

    Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

    Book With Confidence
    VA authorized urgent care center