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  • Business Hours for Mercy Urgent Care
    OPEN NOW (Open until 8:30pm)
  • Map and Directions for Mercy Urgent Care
    1201 Patton Ave, Asheville, NC, 28806
  • Insurances Accepted at Mercy Urgent Care
    Accepts Self-Pay, Medicaid, Medicare, TRICARE, PPO
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About Mercy Urgent Care

Mercy Urgent Care - West Asheville Logo

Mercy Urgent Care, West Asheville is an urgent care center in Asheville, located at 1201 Patton Ave. They are open 7 days a week, including today from 7:00am to 8:30pm seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, West Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger Sisters of Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Asheville about 7.2 miles away and is open today from 8:00am to 5:30pm.

Recognized favorably amongst their patients, Mercy Urgent Care, West Asheville has an average rating of 4.6 stars out of 5 based on 3056 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

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  1. Monday7:00 am - 8:30 pm
  2. Tuesday7:00 am - 8:30 pm
  3. Wednesday7:00 am - 8:30 pm
  4. Thursday7:00 am - 8:30 pm
  5. Friday7:00 am - 8:30 pm
  6. Saturday9:00 am - 7:00 pm
  7. Sunday9:00 am - 7:00 pm

Self-Pay Prices

The base price for an office visit at Mercy Urgent Care is $149 with additional services being an extra charge. Patients typically pay between $35 - $149 for common services.
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Common Services

  1. Base Price$149
  2. Flu Shot$35
NOTE: Prices quoted are cash prices for uninsured patients



Insurance & Payments

Mercy Urgent Care accepts many major insurance plans and multiple forms of payment, making it easier to get the affordable care you need. It is always a good idea to contact your insurance company before your visit to ensure the Clinic is in network for the service(s) you're seeking.
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Accepted Insurance Plans


  • Mercy Urgent Care (Asheville, NC) - #0

Ratings & Reviews

Overall Rating 4.6
Based on 3056 Ratings
(267 Ratings)
Quality of Care
(267 Ratings)
Bedside Manner
(265 Ratings)
Staff Friendliness
(268 Ratings)
Facility Cleanliness
(267 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
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Great visit doctor was very attentive
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Pleasant and professional.
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Everyone was very nice Lepkowski , Jennifer was very nice to meet and the staff that was working.
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Staff were very friendly and I did not feel rushed with the provider.
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Excellent care and excellent service
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It was a wonderful experience and I will definitely keep it in mind for future issues.
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Please dust/clean the ceilings near the a/c vents as they are very dusty. Desk staff is civil but not friendly. Medical staff is fabulous.
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Excellent care.
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Made appointment and was seen before the scheduled time!!
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Fast and Friendly !!!
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Very nice
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Two thumbs up this time. John sexton was great listen to me and didn’t ignore me
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Very nice and helpful. They take care of my needs fast.
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Walked me thru with no problems
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Waited in exam room for almost an hour. Saw some kind of insect on floor in waiting room.
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The entire time I felt safe and everyone that I was involved with was calm and so comforting. Thankful for the Mercy Team!
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Quiet a wait, but the staff was top notch!!
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The receptionist was not helpful. I tried to use the app to get on the list of people to be seen to cut down on wait time. The app would not work so I called the receptionist. I was told the app is down during busy morning hours and that reservations are not taken by phone and that I would just have to come in and wait. When I got there the receptionis asked me 3 times why I was there. I told her 3 x's! Her listening skills suck! When you feel horrible you don't want any more conflict than you've already got! The total wait time was rediculous! If I had not been desperate for meds to help me get over this breathing problem, I would have left.
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Staff was great and I know they have no control over patient column. Someone should remove the paper airplane from the light fixture in the back waiting area😮
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Popular Clinic!This clinic has been booked on Solv 7 times today
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