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Mercy Urgent Care - Burnsville Logo

COVID testing
Offers video visits
Business hours
Closed Now
Clinic Address41 Charlie Brown Rd, Burnsville, NC, 28714
Clinic PhoneCall clinic
Accepted insurance types
Accepts HMO, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest
About Mercy Urgent Care

Mercy Urgent Care, Burnsville is an urgent care center in Burnsville, located at 41 Charlie Brown Rd. They are open 7 days a week, including today from 9:00AM to 5:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, Burnsville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Weaverville about 20 miles away and is open today from 8:00AM to 8:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, Burnsville has an average rating of 4.9 stars out of 5 based on 897 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Daylight Time (EDT)
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
Video visits
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
Additional Nearby Locations
Mercy Urgent Care


2376 ratings

61 Weaver Blvd 105, Weaverville, NC 28787

20 miles away

Mercy Urgent Care

East Asheville

2736 ratings

1272 Tunnel Rd, Asheville, NC 28805

24 miles away

Mercy Urgent Care

West Asheville

4616 ratings

1201 Patton Ave, Asheville, NC 28806

28 miles away

Mercy Urgent Care

South Asheville

2263 ratings

1833 Hendersonville Rd, Asheville, NC 28803

31 miles away

Mercy Urgent Care


692 ratings

140 W Mills St a, Columbus, NC 28722

46 miles away

All Services

Additional pricing details are coming soon. In the meantime, .



General Optometry

Vision test

Eye exam

General Urgent Care

Abscess treatment

Asthma treatment

Breathing treatments

Burn treatment

Cyst treatment

Ear wax removal

Foreign body removal

IV hydration

Laceration repair (stitches)

Sinus infection treatment

Splinting and casting

Wound care


X-ray (chest)

X-ray (extremity)

Labs and Tests

A1C test

Allergy test

Basic metabolic panel

Blood test

Chlamydia test

Comprehensive metabolic panel

Diabetes test

Diagnostic test

Drug test

Flu test

Herpes test

HIV test

H pylori test

Lab tests

Mono test

Pregnancy test

Pulmonary function test

RSV test

STD testing

Strep test

TB test

Thyroid test

Trichomonas test


Glucose test

COVID-19 antibody test

COVID-19 antigen test

COVID-19 in-house test

COVID-19 PCR test

COVID-19 send-out test

COVID-19 test

Rapid COVID-19 antigen test

Rapid COVID-19 PCR test

Other Services

Base office visit

Physical Exams

Camp physicals

DOT physicals

School physicals

Sports physicals

Pelvic exam

Well woman exam

Work physicals


DTaP vaccine


Flu shot

Tetanus vaccine

Hepatitis vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Ratings & Reviews

Overall Rating 4.9
Based on 897 Ratings
Wait Time
(354 Ratings)
Quality of Care
(356 Ratings)
Bedside Manner
(352 Ratings)
Staff Friendliness
(355 Ratings)
Facility Cleanliness
(352 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Very excellent, I would recommend
Reviewed in
Went in thinking I just had allergies - easy check in and was seen promptly. The PA and RN were professional, friendly and thorough. After listening to me and getting X-rays, P.A. Deen diagnosed fluid in lungs, sent us to ER after explaining what tests they would do, sent us with the X-rays and his findings, which smoothed the way at Mission - and he was correct, I had pneumonia in both lungs, was admitted and treated. Without his prompt diagnosis and actions I would have been much worse off. Would highly recommend this Mercy Urgent Care!
Read more
Reviewed in
Pleasantly surprised. Loved the staff and their knowledge was outstanding. Would highly recommend to all.
Reviewed in
Gerri Catton was incredibly kind and reassuring. The nurse that took my vitals was somewhat rude and passed judgement when I mentioned some Covid symptoms. PA Catton, however, immediately made me feel comfortable and spoke to me with patience and clarity. I cannot say enough about her treatment and I am so thankful for her help.
Reviewed in
If I could give a no star review I would!!! My daughter took our grandson who was running a fever to urgent care on the 24 of December ! I know it’s Christmas but as health care workers you made a decision to help people you should be ashamed of yourself for refusing to see a baby because you are closing in 30 minutes!! I’m just so heartbroken that you acted this way!!!! May Gid keep your family well
Reviewed in
We made a reservation for a certain time but when we were checking in we were informed that it would be an hour and a half wait. The receptionist informed me that “they didn’t take appointments, only reservations”. When I asked what the difference was she stated that “she didn’t know”. I spent time on line setting up the “reservation and filling out all paperwork, I would have really appreciated knowing before I drove 20 minutes to the facility that I really didn’t have an appointment and would have to wait 1 hour and a half in the car with a very sick child. Needless to say we left and went to our local medical center.
Read more
Reviewed in
Receptionist was rude and discourteous.
Reviewed in
I would not recommend this place to anyone, and especially not to anyone with a small child needing care. What they lack in medical knowledge is definitely NOT made up for with common sense. Due to the symptoms my daughter had I ask for a specific test to be done so they would hopefully get her the medicine she needed in order to feel better. They said they ran the test and there was no way that was what was wrong with her. Then they started making absurd comments about what they thought the problem was(this was the second time ridiculous comments have been made to us at this clinic). Took her to her normal doctor the next day asked for the same test and it was positive and they called in meds immediately. It’s sad that this resource is only about 10 minutes from my house and now we will need to drive about an hour for care when needed outside of our regular doctor’s office hours.
Read more
Reviewed in
I can only guess that my care was magical as I wasn’t touched or given any meds and only looked at and given advice
Reviewed in
I had an appointment and still had to wait 2 hours to be seen! People who did not have an appointment and were just walk ins were seen before me! The Dr. was nice, I hope my symptoms resolve soon. I have to wait and see.
Reviewed in
Nice staff. Took X-ray and moved on with next step.
Reviewed in
I wish this was a primary care office. The staff is so kind and knowledgeable i love going there
Reviewed in
The wait time was okay! But, I feel that the FNPs guess at what's wrong with a patient. Don't really look into the real problem of the patient and doesn't really listen to what u tell them verbally.
Reviewed in
Went in for severe allergic reaction to yellow jacket stings. Called ahead & they saw me right away. Wonderful folks all around!
Reviewed in
Perfect-friendly staff-prestine clean.-nurse-PA-Paul all professional. Thanks 🙏 Bill
Reviewed in
Everyone was very nice and took great care of me. Thanks
Reviewed in
Love Sara
Reviewed in
Went in with ongoing migraine complaints. Staff was Very friendly, helpful & compassionate. PA & nurse went over several options and recommendations. Would definitely go again.
Reviewed in
Great experience!
Reviewed in
Didn’t have V much of a wait time, very professional.
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Visit type
Office visit
Video visit

Message from the clinic:

Due to high volumes, you may not be seen at your exact appointment time. Please allow time to fill out paper work ahead of your appointment, failure to do so may result in a delay of your provider visit.

There are costs associated with COVID testing, click for pricing information:

Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

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