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Book Urgent Care & Walk-in Clinics Near Me in Durham, NC

Need urgent care in Durham? Let Solv help find and book a same-day care.
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21 instant-book locations

1840 M.L.K. Jr Blvd, Chapel Hill, NC 275141840 M.L.K. Jr Blvd
Open until 7:30 pm
  • Mon 8:00 am - 7:30 pm
  • Tue 8:00 am - 7:30 pm
  • Wed 8:00 am - 7:30 pm
  • Thu 8:00 am - 7:30 pm
  • Fri 8:00 am - 7:30 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 9:00 am - 5:00 pm
4.9(610 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Carolina Urgent Care, Chapel Hill - 1840 M.L.K. Jr Blvd
Basically walked in and was seen! Staff and Doctor were great!

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101 Lattner Ct, Morrisville, NC 27560101 Lattner Ct
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • Sat10:00 am - 4:00 pm
  • SunClosed
4.72(2.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Carolina Primary Care / Apollo Urgent Care - 101 Lattner Ct, Morrisville
Great place with great people makes it a pleasure to go to the doctor.

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100 S Providence St, Waxhaw, NC 28173100 S Providence St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 8:00 pm
4.4(5 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Novant Health- GoHealth Urgent Care, North Carolina Virtual - 100 S Providence St
The overall experience was pretty good. Dr seemed to listen to what all I had to say. The lady who came in 1st to get some info seemed a little......tense & not happy to be there. But dr listened and was very concerned and analyzing what I said. She gave me some meds & note & suggested I stay home for rest of the weekend to rest.

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1110 Kildaire Farm Rd, Cary, NC 275111110 Kildaire Farm Rd
Open until 7:00 pm
  • Mon 8:00 am - 7:00 pm
  • Tue 8:00 am - 7:00 pm
  • Wed 8:00 am - 7:00 pm
  • Thu 8:00 am - 7:00 pm
  • Fri 8:00 am - 7:00 pm
  • Sat 8:00 am - 2:00 pm
  • Sun 8:00 am - 2:00 pm
4.7(2.9k reviews)
NextCare Urgent Care, Cary - 1110 Kildaire Farm Rd, Cary
The Medical Discount Program made it much more affordable.

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4100 Wake Forest Rd, Raleigh, NC 276094100 Wake Forest Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 4:00 pm
  • Sun 8:00 am - 4:00 pm
4.65(3.7k reviews)
NextCare Urgent Care, Raleigh (Wake Forest Rd) - 4100 Wake Forest Rd, Raleigh
My doctor, (Romona, i think) was absolutely incredible. She listened well, was supportive, helpful, and kind. She stitched me up great and i barely felt anything! I feel so grateful that i came to this urgent care and that i saw her. Thank you!

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2913 Wake Forest Rd, Raleigh, NC 276092913 Wake Forest Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 5:00 pm
  • Sun 8:00 am - 5:00 pm
  • Mar 31Closed
4.8(503 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

AFC Urgent Care, Raleigh Midtown - 2913 Wake Forest Rd
I have been there on the past 2 days and everyone there were very nice and helpful.  I tested negative e the first day and they said I.Could  get rechecked the next day.    I rechecked and was positive.

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1298 N Main St, Fuquay-Varina, NC 275261298 N Main St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 5:00 pm
  • Sun 8:00 am - 5:00 pm
4.88(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

AFC Urgent Care, Fuquay - 1298 N Main St
Was so thankful they were open today on New Year’s Eve. Front desk staff was very professional and friendly. Medical assistant and physician also very friendly and great customer care. Would absolutely recommend and very thankful for all being available to help on a holiday like today.

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2200 Treelight Wy, Wendell, NC 275912200 Treelight Wy
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 5:00 pm
  • Sun 8:00 am - 5:00 pm
  • Mar 31Closed
4.89(631 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

AFC Urgent Care, Wendell - 2200 Treelight Wy
I have never had a bad experience here. All the NP and PAs we’ve seen have been amazing. Love the staff and clean office. Great patient care. We saw Kathryn today- just wonderful.

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1713 S Church St, Burlington, NC 272151713 S Church St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 2:00 pm
  • Sun 8:00 am - 2:00 pm
4.72(6.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

NextCare Urgent Care, Burlington - 1713 S Church St, Burlington
Very clean facility! Staff was friendly, professional, and helpful. Nurse and the Doctor were great! Couldn’t have ask for quicker wait time. Thanks for what you do!

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6400 Fayetteville Rd, Durham, NC 277136400 Fayetteville Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 5:00 pm
  • Sun 8:00 am - 5:00 pm
  • Mar 31Closed
4.57(185 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

AFC Urgent Care, Southpoint - 6400 Fayetteville Rd
I LOVED IT HERE FOR MY 4 year old ! Thanks so much very fast
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1125 Hatches Pond Ln, Morrisville, NC 275601125 Hatches Pond Ln
Open until10:00 pm
  • Mon10:00 am - 10:00 pm
  • Tue10:00 am - 10:00 pm
  • Wed10:00 am - 10:00 pm
  • Thu10:00 am - 10:00 pm
  • Fri10:00 am - 10:00 pm
  • Sat10:00 am - 10:00 pm
  • Sun 8:00 am - 10:00 pm
4.81(1.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

PM Pediatric WakeMed Childrens Urgent Care, Morrisville NC - 1125 Hatches Pond Ln, Morrisville
We had a really nice experience from the front desk to the designated room, shoutout to Ms Liz for the awesome and fun time and making everyone, especially the young kids, feel comfortable!
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8841 Six Forks Rd, Raleigh, NC 276158841 Six Forks Rd
Open until10:00 pm
  • Mon10:00 am - 10:00 pm
  • Tue10:00 am - 10:00 pm
  • Wed10:00 am - 10:00 pm
  • Thu10:00 am - 10:00 pm
  • Fri10:00 am - 10:00 pm
  • Sat10:00 am - 10:00 pm
  • Sun 8:00 am - 10:00 pm
4.79(320 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

PM Pediatric WakeMed Childrens Urgent Care, North Raleigh NC - 8841 Six Forks Rd
We have come to this Urgebt Care twice and received excellent care both times. First, our son had a bad allergic reaction to an insect bite resulting in full body hives. The staff was quick to see him, communicated well throughout, and explained all options and follow up clearly. Our second time required several stitches for our son and the staff was again great in navigaing difficulties.
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2007 Walnut St, Cary, NC 275182007 Walnut St
Open until11:00 pm
  • Mon 9:00 am - 11:00 pm
  • Tue 9:00 am - 11:00 pm
  • Wed 9:00 am - 11:00 pm
  • Thu 9:00 am - 11:00 pm
  • Fri 9:00 am - 11:00 pm
  • Sat 9:00 am - 11:00 pm
  • Sun 9:00 am - 11:00 pm
4.86(1.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

PM Pediatric WakeMed Childrens Urgent Care, Cary NC - 2007 Walnut St
Long wait time, understandably, it was busy, and the front desk person called me on my phone and asked us where we were...I told her that we were in one of the examination rooms, waiting for the doc, they forgot that we were there. The staff otherwise were great, the EMT/manager was super helpful, and the doctor was a high-quality guy...it was a great experience overall.
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3610 N Roxboro St, Durham, NC 277043610 N Roxboro St
Open until 4:00 pm
  • Mon 8:00 am - 4:00 pm
  • Tue 8:00 am - 4:00 pm
  • Wed 8:00 am - 4:00 pm
  • Thu 8:00 am - 4:00 pm
  • Fri 8:00 am - 4:00 pm
  • Sat10:00 am - 4:00 pm
  • SunClosed
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2913 Wake Forest Rd, Raleigh, NC 276092913 Wake Forest Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 3:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 8:00 pm
  • Mar 31Closed
4.5(2 reviews)
AFC Urgent Care, Raleigh Midtown Primary Care - 2913 Wake Forest Rd
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3901 N Roxboro St, Durham, NC 277043901 N Roxboro St
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120 William Penn Plaza, Durham, NC 27704120 William Penn Plaza
2.17(39 reviews)
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1901 Hillandale Rd, Durham, NC 277051901 Hillandale Rd
4.32(27 reviews)
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3200 Croasdaile Dr, Durham, NC 277053200 Croasdaile Dr
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5716 Fayetteville Rd, Durham, NC 277135716 Fayetteville Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 8:00 pm
3.6(15 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This is my new favorite place to get care without bothering my specialists unnecessarily. I saw Chad Tiller, PA and he handled my problem with competency and professionalism. Wait time a bit slow (had online appointment) which they texted me would be late by 40 minutes but my phone wasn't charged. My bad. Over all a great new experience.
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7010 NC-751, Durham, NC 277077010 NC-751
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 4:00 pm
  • Sun 8:00 am - 4:00 pm
2.5(34 reviews)
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Discover Durham Healthcare with Solv

What is urgent care?

Urgent care is a category of walk-in clinic focused on the delivery of immediate, non-life-threatening care in a dedicated medical facility outside of a traditional emergency room. Urgent care centers primarily treat injuries or illnesses requiring immediate care, but not serious enough to require an ER visit. They bridge the gap between primary care doctors and hospital emergency rooms, offering increased convenience and cost savings.

Common services and reasons for visit

Urgent care centers in Durham, NC, provide a wide range of services that cover most common healthcare needs. These include but are not limited to:

  • Diagnosis and treatment of common illnesses such as flu, cold, sinus infections, and strep throat

  • Management of chronic diseases such as diabetes and high blood pressure

  • Treatment of minor injuries like sprains, strains, minor fractures, and cuts

  • Preventive care services like vaccinations and health screenings

  • Diagnostic services including X-rays and laboratory tests

Patients typically visit urgent care centers when their primary care physician is not available, or they cannot wait for a scheduled appointment. The extended hours of operation and no-appointment-needed policy make urgent care centers a convenient alternative for prompt medical attention.

Types of healthcare providers

Urgent care centers in Durham, NC, are staffed by a variety of healthcare providers, each with their unique role, training, and experience. These include:

  • Physicians: They are medical doctors (MDs) or doctors of osteopathy (DOs) trained to diagnose and treat a wide range of health conditions. They may have specialization in family medicine, emergency medicine, or internal medicine.

  • Nurse Practitioners (NPs): NPs are registered nurses with advanced training and education. They can diagnose and treat illnesses, prescribe medication, and perform certain procedures.

  • Physician Assistants (PAs): PAs are licensed healthcare professionals who practice medicine under the supervision of a physician. They can diagnose illnesses, provide treatment, and prescribe medications.

  • Registered Nurses (RNs): RNs provide and coordinate patient care, educate patients about health conditions, and provide advice and emotional support to patients and their family members.

  • Medical Assistants (MAs): MAs perform routine clinical and administrative tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly.

  • Radiologic Technologists: They perform diagnostic imaging examinations, such as x-rays, on patients.

When to go to an urgent care

Urgent care centers are designed to provide immediate, non-life-threatening healthcare services. These facilities are ideal when you need care outside of regular office hours, or when your primary care doctor is not available. Common reasons to visit an urgent care center in Durham, NC include minor fractures, sprains, burns, cuts requiring stitches, severe cold or flu symptoms, urinary tract infections, and other non-emergency conditions.

Urgent care vs emergency room (ER)

While both urgent care centers and emergency rooms provide immediate care, they serve different purposes. ERs are equipped to handle life-threatening emergencies, such as severe chest pain, difficulty breathing, severe burns, and major trauma. On the other hand, urgent care centers handle less severe situations that still require immediate attention. Additionally, urgent care centers typically have shorter wait times and lower costs compared to ERs.

Urgent care vs primary care

While your primary care doctor is your go-to for regular check-ups and ongoing health issues, urgent care centers fill a gap when immediate care is needed and your primary care doctor is unavailable. Urgent care centers have extended hours, including evenings and weekends, and do not require an appointment. They also have diagnostic equipment and can perform minor procedures. However, they do not replace the need for a primary care doctor, who can provide continuity of care and manage long-term health conditions.

Urgent care vs retail clinic

Retail clinics, often found in pharmacies or supermarkets, provide care for minor illnesses and preventative services, such as vaccinations. While they offer convenience and accessibility, their scope of care is limited compared to urgent care centers. Urgent care centers can treat a broader range of conditions, have more advanced equipment, and can perform minor procedures. If your condition is more severe than a minor illness or injury, an urgent care center in Durham, NC would be a more suitable choice.

Urgent Care Centers in Durham, NC

Urgent care in Durham, NC is characterized by a variety of high-quality clinics, offering a wide range of services to meet the healthcare needs of the local community.

Finding Nearby Urgent Care

Locating an urgent care center in Durham is straightforward, with numerous options available across the city.

Urgent Care in Downtown Durham

Downtown Durham hosts several urgent care clinics, conveniently located near key city landmarks and transportation hubs.

Urgent Care in South Durham

South Durham offers a mix of family-friendly clinics and specialized urgent care facilities, ensuring healthcare access for all ages and needs.

Virtual Urgent Care in Durham

For those who prefer to stay at home, many Durham clinics offer virtual visits, delivering quality healthcare right to your doorstep.

Selecting a Clinic

When choosing an urgent care clinic in Durham, consider factors such as the services offered, the qualifications of the medical staff, the clinic's hours of operation, and the experiences of past patients. It's also important to check if the clinic accepts your insurance and if it offers the convenience of online booking.

Booking Same-Day and Next-Day Appointments

Many Durham urgent care clinics offer the flexibility of same-day and next-day appointments. This allows you to receive prompt medical attention without the long waits often associated with emergency rooms. Online booking systems make this process even more convenient, allowing you to secure an appointment with just a few clicks.

Discovering Durham's Healthcare with Solv

Solv can be your trusted guide in navigating Durham's urgent care landscape. We provide detailed information on local clinics, including ratings and reviews, hours of operation, and the services they offer. With Solv, you can easily book same-day or next-day appointments at a clinic that best suits your needs, ensuring you receive quality healthcare when you need it most.

What to Expect with Your Visit

Visiting an urgent care center in Durham, NC, should be an easy and straightforward process. From preparing for your visit to follow-up care, Solv is here to guide you every step of the way.

Preparing for Your Visit

Before your visit to an urgent care center, it's important to gather all necessary information and items to ensure a successful visit. This may include:

  • Your current health insurance card
  • A form of personal identification
  • A list of any current medications, including dosage
  • Details of your medical history and any known allergies
  • Payment method for any potential out-of-pocket costs

Having these items readily available will help streamline your visit and ensure you receive the most accurate care.

During Your Visit

During your visit, you will be attended to by qualified healthcare professionals who will assess and treat your health concern. Here's what you can expect:

Check-In and Wait Time

Upon arrival, you'll check in at the front desk, provide any necessary documentation, and wait to be seen. Wait times vary, but urgent care centers aim to see patients as quickly as possible.

Examination and Treatment

A healthcare provider will conduct a thorough examination, discuss your symptoms, and provide appropriate treatment. This could include prescriptions, medical advice, or further tests.

Follow-Up Care and Communication

After your visit, the clinic will provide instructions for follow-up care. This could include taking prescribed medication, scheduling a follow-up visit, or seeking additional medical attention. Most clinics also offer a communication line for any questions or concerns post-visit.

Cost and Insurance Details

The average out-of-pocket cost for an urgent care visit ranges from $71 to $125 for basic care, with additional costs for services like shots, x-rays, and labs. This is significantly lower than a comparable emergency room visit, which averages around $1,318.

Most urgent care centers accept insurance, including both Medicare and Medicaid, making it a cost-effective option for immediate, non-life-threatening medical situations. Always check with the clinic beforehand to confirm accepted insurance plans and potential out-of-pocket costs.

Best Urgent Care in Durham, NC

When it comes to urgent care in Durham, NC, AFC Urgent Care stands out with a stellar 4.9 rating from 20 reviews. Located at 6400 Fayetteville Rd, this clinic is easily accessible for residents in the southern part of Durham. The high rating indicates a high level of patient satisfaction, suggesting that the clinic is reliable for immediate healthcare needs.

Top-Rated Urgent Care Centers in Neighboring Cities

While AFC Urgent Care leads in Durham, there are several other top-rated urgent care centers in the surrounding cities. Carolina Urgent Care in Chapel Hill, NC, boasts an impressive 4.9 rating from a substantial 336 reviews. Situated at 1840 M.L.K. Jr Blvd, this clinic serves the western part of Durham and the Chapel Hill area. The large number of reviews suggests that Carolina Urgent Care is a popular choice for urgent healthcare needs in the region.

Carolina Primary Care / Apollo Urgent Care in Morrisville, NC, also stands out with a 4.74 rating from a whopping 1920 reviews. Located at 101 Lattner Ct, this clinic caters to the needs of residents in the eastern part of Durham and Morrisville. The high rating and large number of reviews indicate that this clinic is a trusted healthcare provider in the area.

Best Pediatric Urgent Care Centers

For pediatric urgent care, PM Pediatric WakeMed Children's Urgent Care is a top choice. With two locations in Morrisville and Raleigh, NC, these clinics have ratings of 4.81 and 4.8 from 1071 and 316 reviews respectively. The Morrisville clinic is situated at 1125 Hatches Pond Ln, while the Raleigh clinic is at 8841 Six Forks Rd. These clinics are well-positioned to serve the needs of families in the northern part of Durham and the surrounding areas. The high ratings and positive reviews suggest that these clinics deliver quality pediatric care in a timely manner.

Urgent Care FAQs

  • What is urgent care?

    Urgent care is a healthcare service focused on providing immediate, non-life-threatening medical attention. Urgent care centers treat conditions such as sprains, cuts, burns, and common illnesses and offer a range of services, including diagnostic and preventive care like immunizations and physicals. With an estimated 15,000 clinics in the U.S., urgent care centers operate beyond traditional primary care office hours, offering a convenient and lower cost alternative to emergency rooms for urgent but minor health issues. 

  • What is a walk-in clinic?

    A walk-in clinic is a type of healthcare facility that provides medical care to patients without the need for an appointment. These clinics cover a range of services such as urgent care, occupational medicine, and primary care with walk-in availability. They cater to non-emergent health issues, offering a convenient option for accessible medical attention. Walk-in clinics vary from free services provided by government, charity, or foundation-operated facilities to private clinics with affordable rates, serving as a practical alternative for minor illnesses and injuries outside of traditional doctor's offices and emergency rooms.

  • Do urgent care centers in Durham take appointments?

    Historically, urgent care centers were strictly an on-demand, walk-in healthcare service. More recently, as consumer behaviors and expectations have evolved, many urgent care clinics have begun offering book ahead visits, allowing consumers to select a same-day or next-day time that works best for their schedule. Use Solv to find a Durham urgent care center that offers advanced bookings (or appointments) and book online.

  • Are Durham urgent care centers open after hours?

    Yes. Most primary care doctor offices are open during routine work hours, Monday thru Friday, 9:00 am to 5:00 pm. Conversely, most of the urgent care centers in Durham are available after hours, on weekends, and many holidays. Typical urgent care hours are 8:00 am to 8:00 pm daily, although location-specific hours may vary.

  • How much will an urgent care visit in Durham cost?

    The cost of a visit to an urgent care in Durham varies, with cash prices for the base visit generally ranging from $100 to $175. Additional treatments, such as lab tests, X-rays, or immunizations, can increase costs, typically between $50-150 each. If you're using insurance, expect a co-pay between $20 and $50, depending on your plan and whether the clinic is in-network. Prices differ based on location, so it's best to check directly with the urgent care center and your insurance provider for accurate cost estimates.

Recent Urgent Care Reviews (20)

I am a nurse who has spent my 22 year career working in a medical office/clinic, specifically family medicine, pediatrics and ob/gyn. I'd like to think that I am pretty knowledgeable with the internal workings of an office, and have experienced both well run and greatly mismanaged, even hostile work environments. When I say that my appointment today at AFC provided me with the best patient experience to date, I mean it wholeheartedly. From my first interaction with the kind front office staff, who didn't immediately turn me away, despite it being explained to me that their schedule was full. Instead they were professional and compassionate and sought out a provider to ask if it would be possible for me to be seen. That simple act of caring and effort they made for me spoke to the quality of this practice's employees. I was given as appointment and was explained to that I may need to wait an hour. After being turned away from my primary doctor's office and 3 other urgent care facilities already that day...and needing a medical exam, I was so grateful and had no issues with the wait. It was not 10 minutes of waiting before I was called back to the exam room to be seen, and was greeted again, with another professional and kind employee...the nurse who triaged me. She was friendly, skilled, patient, efficient and most of all, compassionate to my needs. I was then greeted by the PA, who I only waited minutes to see. And again, I'm listened to by another employee of AFC who provided me with such kindness, professionalism and exceptional and efficient care. My appointment ended at the checkout receptionist, and for my fourth professional, kind, compassionate and positive interaction with this office's staff. I can tell you that the owner/managers of AFC Fuquay Varina are stellar and it's quite obvious that their staff love their workplace, and it absolutely makes the level of patient care top-notch! I will absolutely choose AFC exclusively in the future for my family and my urgent medical needs! Thank you all...I am truly grateful and over-satisfied with the care provided to me today.

- Verified patient on 8/4

This was one of the best medical appointments I’ve been to in a long time. I was visiting from out-of-state. It was my first experience with medical care in North Carolina and had no clue where this facility was located. To my surprise, it was super easy to find. I was greeted by a very helpful and friendly staff member who explained how the appointment would be conducted, then politely asked me to wait in my my car until my appt. time. It was maybe a 2-3 min. wait (I arrived early as instructed). The nurse who took all my info and vitals was very thorough and pleasant. The doctor was as well. We had a pleasant conversation while discussing my medical concern. I was very impressed by the cleanliness of the facility. It was a very pleasant visit and I wish I could return for future medical needs. THANK YOU to the staff at AFC Urgent Care at Indian Trail.

- Verified patient on 11/4

When my son became ill with an URI suddenly, I was able to schedule a telehealth appointment quickly. The visit was promptly started and the provider was efficient while being kind and attentive. We were advised to have a COVID swab done at our nearest Mercy Urgent Care, and we were tended to and our visit complete within 10 minutes of arrival. Every person along the way was friendly and helpful, and when I called back to ask more questions, my concern was heard and I felt the answer was kind and thorough. I am very pleased with our experience and would definitely recommend Mercy Urgent Care!

- Verified patient on 4/24

I went in for back pain from a previous diagnosis for my neurologist, I had been trying to contact them for an appointment. My pain became unbearable and needed some temporary relief until an appointment could be made. The staff was very courteous, I had to wait an extra 30 minutes before being seen, but due to the current pandemic, this was understandable and the staff was more than happy to give me an update on when I would be seen. The bedside manner of the nurse and LNP was exceptional. They were nice and very compassionate of my condition. I will definitely be using Mercy urgent care again if needed in the future.

- Verified patient on 8/13

This was our second time coming here with our 1 year old son. Both times we have had such an excellent experience! The staff are so friendly and kind and they do so well with our son. The facility is super clean and organized and we’re always taken back very quickly. I have recommended this place to other local parents because I really think it is the best. No one wants to have to make a late night urgent care trip but if and when we do have to, the staff here take such good care of us and always make us feel so much better about the situation. We appreciate them so much and I would not want to go anywhere else.

- Verified patient on 10/21

With the current concern of COVID -19, I was VERY hesitant to go to any urgent care as a mother and a health care professional. As a health care professional, my biggest concern was a packed waiting room full of sick kids, therefore, making the wait long and exposing my son and myself to infected children and or parents. But this not the case, we were greeted by a friendly receptionist res[onsibly wearing a mask and taken directly to an exam room. The exam room was CLEAN. The nurse came in almost immediately and engaged with my 11 yr old son professionally and sympathetically as he discussed his ear pain. She efficiently took his vitals and history and then explained to us the wait time(2 patients in front of us), and she assured us it would be 15 min. Exactly, 15 min later, the doctor came in, introduced herself to all of us, and proceeded to examine my son. Talking to him empathetically and reassuring him the medicine would make his ear feel better soon. She took into consideration that pharmacies were closed and proactively gave our son a dose of antibiotics until we could get his medication in the morning. This experience was the BEST urgent care experience I have EVER had!. I only wish they saw adults. This facility should be a model for all critical care offices great model

- Verified patient on 3/18

I was surprisingly pleased with my visit today! All staff was friendly and informative. I'm a tough one to impress regarding customer care especially since Customer Service in general in Fayetteville is aweful. I cant say enough how well my visit went from checking in to me leaving. Its refreshing to be treated so kindly at an urgent care. My friend and I came in for a COVID test for travel but this kind of customer care matters the most especially when you dont feel well and need medical attention. If I ever need and urgent care again, Ill def come back to thos one!!

- Verified patient on 4/6

Awesome Experience! Efficient, Professional, clean, friendly and Safe!!! I went in during the major explosion of Covid. Masks REQUIRED! To prevent contamination, the stafff asked me to wait in my car and would send me a text when they were ready for me. I had went to Fast med and they had told me they could not see me as they were too busy and they had over a 5 hour wait. The ER when I called said 5-9 hours. I did have to wait about 45 minutes, but had a super efficient visit. I was called in taken straight to an exam room where I could still smell the cleaning agents. After a brief history of my problem, the nurse left and provider was in after a short wait. The provider was super friendly , very, very thorough ( spent about 15 minutes with me, then sent me across the hallway (5 steps) to the lab where the lab gal did her thing and also took a chest film then I was back in the room. Within about 15 more minutes the provider was back in , reviewed my findings and said he would electronically send in my RX, and reviewed a discharge summary with me as well as emailing a copy of my visit to my email. I can not say enough about the quality of this office and would definitely return when I am in need! Forest Hills Immediate Care is the top urgent Care facility in town, I will be establishing there as a new primary care patient as they are one of the few clinics from what I have seen that accepts new patients. Carrie J.

- Verified patient on 1/13

I came to urgent care with two major problems I thought one is I want to get checked for Covid because I have very severe flu like symptoms Coughing up very green mucus and the second is my first finger on my left hand is very swollen and very sore and I wanted to get it checked I mentioned my finger to the lady that checked me and she said that looks awful and will have the nurse look at it no one again during my visit asked anything about my finger and I’m very disappointed

- Verified patient on 10/3

My brother and I went to Afc for covid testing in July and it was quick clean and efficient. We meet Dr. Wyn. He thought my brothers cough sounded bad and did a chest xray. My brother has stage 3a lung cancer. We had gone to our primary care 3 times for the cough and my brother was told it was allergies. Without Dr. Wyn my brothers cancer would have been found to late. The doctors think they caught it just in time to save him. I went back to afc this morning and met Dr. Kelly, Suzette was my nurse. I have a sty and Dr. Kelly and his nurse were great. Afc is the only urgent care I will ever go to. Once you enter Afc everyone from the girls in the front to the doctors and nurses are top notch. I couldn't ask for better care.

- Verified patient on 9/12

I come here all the time anytime for myself or my family need to be seen. Dr. Kelly was awesome he made sure my little girl was comfortable and happy the whole time. Even though he was the only provider working he didn’t rush her treatment at all. Ciara was the best too! Even though my daughter was having pain she made her smile and comfortable when it came time to do her X-ray and her EKG. From the check in with Talia and Carolyn to the check out with the CA Daniel, my child left with a smile on her face. I was very informed about my child’s diagnosis. I highly recommend this place for urgent care needs.

- Verified patient on 5/18

From start to finish, the care was excellent! All team members spent a lot of time with our daughter and made sure we felt comfortable with the plan and her care. Everyone was very detail oriented and did a great job of explaining certain symptoms and what to look for as she recovers from her virus. I’ve already recommended this practice to my sister - who has a 2 year old - for her urgent care needs! Hopefully we won’t have to be back anytime soon, but we’ve definitely found our preferred urgent care practice. Thank you so much for your time and help for our little one! We can all rest easy tonight!

- Verified patient on 10/19

This is the best urgent care I have ever used. Whether it’s by virtual visit or in office visit, they rock! The drs and staff absolutely care about their patients and they do everything in their power to help. The dr I see on virtual visits is amazing! If he had a practice, I would be seeing him regularly. I have horrible health issues and every time I have seen him, he actually listens to me and tries to help me. If he does have a practice, please let me know? Thank you for genuinely caring for all of your patients! God bless everyone of you and I pray all of you guys stay safe!

- Verified patient on 9/10

It was hard. Had trouble breathing with a mask (asthma). Wanted to fill out forms and deal with everything NOT virtually. So the receptionist let me have the forms in the car. I was there from 8 or so until noon. Dan (EMT) thawed and was fine as did the receptionist. Powell super friendly and appealing. X ray guy fine. Glad I went but not surprised that Covid test was negative and chest x ray ok. Thank God I wasn’t kicked out to be fobbed off on the ER because I did NOT want to go: I am not suicidal. 😜 Bravo Urgent Care! 👩‍🌾

- Verified patient on 11/17

I'm leaving a review because although my overall experience was great both of the 2 times I have gone to this urgent care I have had great difficulty filling my prescriptions that the doctor gives me due to the urgent care not completing procedure on their end to fulfill the needs of the Veterans Affairs Urgent Care Benefit Criteria. Both the pharmacy and the insurance have to end up calling the urgent care themselves to try to get them to fix it. I am using the Veteran's Affairs urgent care system benefit and that only allows the release of the medications if the urgent care contacts the insurance to inform them I have come in for the urgent care visit. I even gave the front desk a heads up that this was a issue last time and that I hoped it wouldn't happen again because it really does tie up the rest of the process before I went in for my appointment but when I went to collect my medications I found out it happened again. I was left waiting at the pharmacy for 3 hours while the pharmacist tried to contact everyone, we even called the urgent care and they said they would do it but it wasn't completed. I decided to then not call back again and try to coordinate between the three parties again and go back and forth for hours because the last time I had done that it took me a combined 9 hours and 3 days. I paid without insurance for my medicine which was expensive because I am sick and I am tired. Next time I go in I really need to talk to the person who is responsible for putting this part in so that I dont have to keep going through this. It is very much avoidable. I know it is a new and confusing program but I would be more than happy to get them on the phone with the person who can teach them the proper steps to submit the protocol for the Veterans Affairs insurance. I was on hold for 30 minutes the last time the insurance rep explained it to someone over there.

- Verified patient on 2/13

This is my favorite place to get care for my sick child. It is an urgent care, so you may have to wait just due to nature of the needs of others and what may need more urgent attention. BUT while you wait in the cleanest rooms ever, the nurses will check on you multiple times and your sick child will be comfortable. Then you will receive the best care with so much information! And the bedside manner is the best I have ever experienced. My kid loves it there. You are not rushed in any way. You leave with a wealth of information and confidence that your child has been attended to properly. The PA we saw on the last visit gave me more feedback and more care than my child's actual pediatrician. ALL of the staff is friendly, diligent, and helpful - from check in to check out.

- Verified patient on 10/16

Was very sick with strep throat, which they confirmed with a culture. I returned a day or so later because my chest was in severe pain and I had difficulty taking a deep breath which felt similar to a previous experience when I’d broken a rib and punctured a lung. To be safe, I requested chest X-rays because I wanted to rule out a punctured lung. I was told the Xrays looked fine, but ended up having pneumonia, which I discovered a few days later at the ER. The staff at Mercy Urgent Care were quick and very friendly, and to be fair, I cannot be sure the pneumonia would have shown up on the Xrays yet and maybe that wasn’t what they were looking for or expecting to see so it would have been easier to miss even if it was there already, but it not being seen meant that I was on the wrong antibiotics for almost a week which allowed me to get significantly sicker and I also now have thousands of dollars in hospital bills.

- Verified patient on 10/31

Dr. Steen was great. He took the time to answer all of my questions, and then he evaluated all of the information to make a thorough diagnosis. He obviously cares about his patients as individuals, and demonstrated compassion toward me and my situation. He made me feel like I was his only patient, and never felt rushed. He is a credit to the medical field. My initial video screening with the nurse practitioner was not so positive. He didn't seem to care about me as a person, and played down my symptoms, saying that it was probably just seasonal allergies, and that it was probably too early for antibiotics. To put it bluntly, he was flat out wrong, and I needed a prescription of antibiotics for a nasty ear infection. So my experience with him was completely uninspiring and worthless. Thanks to Dr. Steen, I got the expert care that I needed. The rest of the support staff was very friendly and professional. So overall, this was a great experience, in spite of the rough start with the nurse practitioner. And yes, I would gladly recommend your urgent care center to my friends and family. Thank you!

- Verified patient on 3/7

I didn’t know a urgent care for kids was a thing so originally took my son to A different urgent care and had the worst possible experience. When I got home my neighbor told us about this location so I brought my son here right away. What a difference!! Beyond friendly staff helped and jump on it right away. They were extremely sympathetic to my sick son and worked quickly to get him the care needed. This place is beyond incredible. I’m a first time mom so I know I get overly scared but they were so reassuring. Amazing.

- Verified patient on 6/16

I will not go another urgent care after my experience here. My wife and I went for a Covid test after testing negative at a drive thru a week before. When they called us the nurse noticed my wife struggling and didn’t like her color and told them to put her in a room. The doctor came in and ordered an ekg and told me he had called EMS to come and transport her to the hospital. Our results came back positive before the ambulance arrived. These are the most alert an conscientious people I’ve ever encountered at an urgent care.

- Verified patient on 8/21

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