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20 instant-book locations

1037 N Main St, Akron, OH 443101037 N Main St
Open until 6:00 pm
  • Mon 8:00 am - 6:00 pm
  • Tue 8:00 am - 6:00 pm
  • Wed 8:00 am - 6:00 pm
  • Thu 8:00 am - 6:00 pm
  • Fri 8:00 am - 6:00 pm
  • SatClosed
  • SunClosed
4.39(57 reviews)
QUICKmed Urgent Care, Akron Urgent Care - 1037 N Main St
Brynne was an excellent provider! Professionally and caring, a great listener. My whole visit was over in 45 minutes. Staff were great, especially Morgan. Would recommend

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402 S Chestnut St, Ravenna, OH 44266402 S Chestnut St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • SatClosed
  • SunClosed
4.54(76 reviews)
QUICKmed Urgent Care, Ravenna Urgent Care - 402 S Chestnut St
The staff was very friendly and professional! The wait time was quick!

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955 N Court St, Medina, OH 44256955 N Court St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 6:00 pm
  • Sun 9:00 am - 6:00 pm
4.49(465 reviews)
QUICKmed Urgent Care, Medina Urgent Care - 955 N Court St
The scheduling was super easy and they were very nice and quick once there! I would definitely recommend this place to others!

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1400 W Pleasant Valley Rd, Parma, OH 441341400 W Pleasant Valley Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 6:00 pm
  • Sun 9:00 am - 6:00 pm
4.63(2.4k reviews)
Health Express Urgent Care, Parma - 1400 W Pleasant Valley Rd, Parma
Easy to book on-line, seen on time, friendly staff.

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17406 Royalton Rd, Strongsville, OH 4413617406 Royalton Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 6:00 pm
  • Sun 9:00 am - 6:00 pm
4.68(229 reviews)
QUICKmed Urgent Care, Strongsville Urgent Care - 17406 Royalton Rd
This place was wonderful. Super nice staff, clean establishment and no wait! Dr. Hughes took her time talking to me about what was wrong and options on how to correct it. I would defenitley come back.

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4503 Brookpark Rd, Parma, OH 441344503 Brookpark Rd
Open until 4:00 pm
  • Mon 8:30 am - 4:00 pm
  • Tue 8:30 am - 4:00 pm
  • Wed 8:30 am - 4:00 pm
  • Thu 8:30 am - 4:00 pm
  • Fri 8:00 am - 4:00 pm
  • SatClosed
  • SunClosed
  • Apr 8 8:00 am - 11:15 am
4.67(325 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

SCT Medical Clinic, Parma - 4503 Brookpark Rd
This is my go-to when I need anything for a job I'm seeking. Staff nice and precise. Prices are affordable. I would recommend this clinic. Wait time decent.

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20300 Chagrin Blvd, Shaker Heights, OH 4412220300 Chagrin Blvd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:45 pm
  • Sun 9:00 am - 5:45 pm
4.88(51 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Health Express Urgent Care, Shaker Heights - 20300 Chagrin Blvd

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3762 Pearl Rd, Cleveland, OH 441093762 Pearl Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 6:00 pm
  • Sun 9:00 am - 6:00 pm
4.77(421 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Health Express Urgent Care, Cleveland - 3762 Pearl Rd
Todos fueron muy bueno limpio rapidos y el personal me atendió excelente gracias

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6092 Mayfield Rd, Mayfield Heights, OH 441246092 Mayfield Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 6:00 pm
  • Sun 9:00 am - 6:00 pm
4.74(2.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Health Express Urgent Care, Mayfield Heights - 6092 Mayfield Rd
Very long wait time other than that good experience

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1163 # 101 E 40th, Cleveland, OH 441141163 # 101 E 40th
Open until 4:30 pm
  • Mon 8:00 am - 4:30 pm
  • Tue 8:00 am - 12:00 pm
  • Wed 8:00 am - 4:30 pm
  • Thu 8:00 am - 4:30 pm
  • Fri 8:00 am - 4:30 pm
  • SatClosed
  • SunClosed
  • Apr 2 8:00 am - 11:30 am
  • Apr 8 8:30 am - 11:15 am
  • Apr 9 8:30 am - 11:30 am
SCT Medical Clinic, Cleveland - 1163 # 101 E 40th

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34160 Center Ridge Rd, North Ridgeville, OH 4403934160 Center Ridge Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 6:00 pm
  • Sun 9:00 am - 6:00 pm
4.81(2.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Health Express Urgent Care, North Ridgeville - 34160 Center Ridge Rd
Very busy morning and the staff was friendly, moved as quickly as possible and genuinely cared about the patients.

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3762 Pearl Rd, Cleveland, OH 441093762 Pearl Rd
View hours of operation
  • MonClosed
  • TueClosed
  • WedClosed
  • ThuClosed
  • FriClosed
  • SatClosed
  • SunClosed
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340 S Broadway St, Akron, OH 44308340 S Broadway St
Open until 1:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • WedUnknown
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 1:00 pm
  • SatUnknown
  • SunUnknown
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1450 Firestone Pkwy, Akron, OH 443011450 Firestone Pkwy
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • SatClosed
  • SunClosed
Concentra Urgent Care, Downtown Akron - 1450 Firestone Pkwy, Akron
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1400 S Arlington St, Akron, OH 443061400 S Arlington St
Open until 6:00 pm
  • Mon 8:00 am - 6:00 pm
  • Tue 8:00 am - 6:00 pm
  • Wed 8:00 am - 6:00 pm
  • Thu 8:00 am - 6:00 pm
  • Fri 8:00 am - 6:00 pm
  • SatUnknown
  • SunUnknown
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472 E Waterloo Rd, Akron, OH 44319472 E Waterloo Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 8:00 pm
WellNow Urgent Care, South Akron - 472 E Waterloo Rd
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145 West Ave, Tallmadge, OH 44278145 West Ave
Open until 8:00 pm
  • Mon 9:00 am - 8:00 pm
  • Tue 9:00 am - 8:00 pm
  • Wed 9:00 am - 8:00 pm
  • Thu 9:00 am - 8:00 pm
  • Fri 9:00 am - 8:00 pm
  • Sat10:00 am - 4:00 pm
  • Sun10:00 am - 4:00 pm
5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

University Hospitals, Akron Urgent Care - 145 West Ave, Tallmadge
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33 North Ave, Tallmadge, OH 4427833 North Ave
Open until 9:00 pm
  • Mon 9:00 am - 9:00 pm
  • Tue 9:00 am - 9:00 pm
  • Wed 9:00 am - 9:00 pm
  • Thu 9:00 am - 9:00 pm
  • Fri 9:00 am - 9:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 9:00 am - 5:00 pm
4.0(4 reviews)
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65 Community Rd, Tallmadge, OH 4427865 Community Rd
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2967 State Rd, Cuyahoga Falls, OH 442232967 State Rd
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Discover Akron Healthcare with Solv

What is urgent care?

Urgent care is a category of walk-in clinic focused on the delivery of immediate, non-life-threatening care. These centers bridge the gap between primary care doctors and hospital emergency rooms, offering increased convenience and cost-effectiveness. Urgent care centers are typically open during evenings and weekends, and patients do not need an appointment to receive care. The aim of urgent care is to handle ailments that require immediate attention but aren't severe enough to warrant a trip to the emergency room.

Common services and reasons for visit

Urgent care centers provide a wide range of services that cater to common health issues. These include but are not limited to:

  • Minor fractures and sprains: Urgent care centers are equipped to handle non-life-threatening bone and joint injuries.
  • Minor cuts and burns: For injuries that require immediate attention but are not severe enough for the ER, urgent care centers can provide treatment.
  • Flu and cold symptoms: Urgent care centers can provide immediate relief for flu and cold symptoms, including cough, sore throat, and fever.
  • Ear and eye infections: These common infections can be quickly and effectively treated at an urgent care center.
  • Skin rashes and infections: Urgent care centers have the necessary equipment and medication to handle various skin conditions.
  • Urinary tract infections: UTIs are common and can be treated effectively at urgent care centers.

Types of healthcare providers

Urgent care centers employ a diverse range of healthcare providers, each with their unique role and expertise. These include:

  • Physicians: These are medical doctors (MDs) or doctors of osteopathic medicine (DOs) who have completed medical school and residency training. They diagnose and treat illnesses, prescribe medication, and may perform minor procedures.
  • Nurse Practitioners (NPs): NPs are registered nurses with advanced training and education, often holding a Master's degree or higher. They can diagnose and treat conditions, prescribe medication, and may run their clinics in some states.
  • Physician Assistants (PAs): PAs are medical professionals who diagnose illness, develop and manage treatment plans, prescribe medications, and often serve as a patient’s principal healthcare provider. They work under the supervision of a physician.
  • Registered Nurses (RNs): RNs provide and coordinate patient care, educate patients about various health conditions, and offer advice and emotional support to patients and their family members.
  • Medical Assistants (MAs): MAs perform routine clinical and administrative tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly.

When to go to an urgent care

Urgent care centers are designed to provide immediate, non-life-threatening healthcare services. They are an excellent choice when you need prompt medical attention, but your condition is not severe enough to warrant a visit to the emergency room. Some common situations that may require urgent care include minor fractures, sprains, burns, cuts requiring stitches, severe cold or flu symptoms, urinary tract infections, and allergic reactions. Urgent care centers in Akron, OH, are equipped to handle these and other similar conditions efficiently.

Urgent care vs emergency room (ER)

While both urgent care centers and emergency rooms provide immediate medical care, they are designed to handle different types of health issues. Emergency rooms are equipped to handle life-threatening conditions such as heart attacks, strokes, severe wounds, and serious injuries. On the other hand, urgent care centers are ideal for non-life-threatening conditions that still require prompt attention. Additionally, urgent care centers typically have shorter wait times and lower costs compared to emergency rooms. It's crucial to understand the difference to make an informed decision when you need immediate healthcare.

Urgent care vs primary care

Primary care providers are typically the first point of contact for patients seeking preventative care, treatment for common illnesses, and management of chronic conditions. They are instrumental in maintaining overall health and wellness through regular check-ups and personalized care. However, they may not be available for immediate, unscheduled care, especially during off-hours. This is where urgent care centers come in. They offer walk-in, no-appointment-necessary services for non-life-threatening conditions that need immediate attention. While primary care is essential for long-term health management, urgent care centers provide a convenient solution for immediate healthcare needs.

Urgent care vs retail clinic

Retail clinics, often found in pharmacies or supermarkets, provide basic healthcare services such as vaccinations, health screenings, and treatment for simple conditions like sore throats or ear infections. They are typically staffed by nurse practitioners or physician assistants. Urgent care centers, on the other hand, offer a broader range of services and can handle more complex conditions. They are usually staffed by physicians and can provide services like X-rays, stitches, and treatment for minor fractures or burns. While retail clinics offer convenience for simple health needs, urgent care centers provide comprehensive care for more serious, non-life-threatening conditions.

Urgent Care Centers in Akron, OH

Akron, Ohio, is home to a diverse range of urgent care centers, providing residents with accessible, quality healthcare services. These centers cater to a broad spectrum of medical needs, offering immediate care for non-life-threatening conditions.

Finding Nearby Urgent Care

In Akron, finding an urgent care center close to your location is straightforward. The city's healthcare facilities are distributed across various neighborhoods, ensuring that care is within reach, regardless of where you reside.

West Akron

West Akron is home to several urgent care centers, offering quality healthcare services to the local community. These centers are conveniently located, ensuring that residents have access to immediate care when they need it.

East Akron

East Akron also boasts a number of urgent care centers, providing residents with a range of healthcare services. Whether it's a minor injury or a sudden illness, these centers are equipped to handle various medical conditions.

Online Urgent Care

For those who prefer to seek medical attention from the comfort of their homes, Akron offers online urgent care services. These virtual visits provide an efficient way to consult with healthcare professionals, without the need to travel.

Selecting a Clinic

When choosing an urgent care clinic in Akron, it's important to consider factors such as the clinic's location, hours of operation, and the services offered. Additionally, look at the clinic's ratings and reviews to gauge the quality of care provided. It's also worth checking if the clinic accepts your insurance and whether they offer virtual visits for added convenience.

Booking Same-Day and Next-Day Appointments

Most urgent care centers in Akron offer the flexibility of same-day and next-day appointments. This ensures that you can receive medical attention promptly, without having to wait for extended periods. Booking an appointment is usually as simple as making a phone call or scheduling a visit online.

Discovering Quality Care with Solv

Solv simplifies the process of finding and booking urgent care visits in Akron. With Solv, you can easily locate nearby clinics, view their ratings and reviews, and book same-day or next-day appointments. Whether you need in-person care or prefer a virtual visit, Solv is your reliable guide to accessible, quality healthcare in Akron.

What to Expect with Your Visit

Visiting an urgent care center in Akron, OH, can be a stress-free process when you know what to expect. From preparing for your visit to understanding the cost and insurance details, we're here to guide you through each step.

Preparing for Your Visit

Before you visit an urgent care center, there are a few things you can do to ensure a smooth and successful visit. First, bring a valid form of identification and your insurance card, if you have one. It's also helpful to have a list of any medications you're currently taking, as well as any allergies or chronic conditions you may have. If possible, try to book your visit in advance using Solv's convenient online booking system. This can help reduce your wait time and ensure you're seen as quickly as possible.

During Your Visit

During your visit, you can expect to be treated with care and respect. The medical staff will ask about your symptoms and medical history, perform a physical examination, and may order diagnostic tests if necessary. You may also receive treatment or medication at the clinic. If your condition is serious, the urgent care center may refer you to a hospital for further treatment.

Follow-up Care and Communication

After your visit, the urgent care center will provide instructions for any necessary follow-up care. This may include taking prescribed medications, scheduling follow-up appointments, or practicing at-home care. Most urgent care centers in Akron also offer the convenience of electronic communication, allowing you to ask follow-up questions, receive test results, and communicate with your healthcare provider easily and efficiently.

Cost and Insurance Details

The cost of an urgent care visit can vary, but it's typically much less expensive than a visit to the emergency room. On average, you can expect to pay between $71-125 for basic care at an urgent care center, with additional costs for services like shots, x-rays, and labs. In comparison, a comparable emergency room visit averages around $1,318. Most urgent care centers accept insurance, as well as both Medicare and Medicaid, making them an affordable option for many patients.

Best Urgent Care in Akron, OH

When it comes to urgent care in Akron, OH, several facilities stand out due to their high ratings and positive patient reviews. Leading the pack is Health Express Urgent Care, with four locations in Parma, Cleveland, Mayfield Heights, and North Ridgeville. These facilities have consistently received high ratings, with the North Ridgeville location boasting an impressive 4.83 rating based on 1819 reviews. With its convenient location at 34160 Center Ridge Rd, North Ridgeville, OH 44039, this facility is easily accessible for Akron residents in need of urgent care services.

Health Express Urgent Care's Parma location, situated at 1400 W Pleasant Valley Rd, Parma, OH 44134, is another highly-rated facility, with a 4.64 rating based on 2084 reviews. This clinic is known for its quality healthcare services and friendly staff, as reflected in the positive reviews from patients. The Cleveland location, at 3762 Pearl Rd, Cleveland, OH 44109, also boasts a high rating of 4.8 from 178 reviews, indicating a strong reputation for patient satisfaction.

Another top-rated urgent care facility in the Akron area is SCT Medical Clinic, located at 4503 Brookpark Rd, Parma, OH 44134. With a 4.67 rating from 325 reviews, this clinic is recognized for its efficient service and professional healthcare providers. Patients often commend the clinic for its clean environment and the staff's attention to detail.

Health Express Urgent Care's Mayfield Heights location, at 6092 Mayfield Rd, Mayfield Heights, OH 44124, rounds out the list of top-rated urgent care facilities in the Akron area. With a 4.74 rating from 2021 reviews, this facility is praised for its prompt service, knowledgeable staff, and modern facilities. Patients appreciate the clinic's commitment to providing high-quality healthcare services in a comfortable and welcoming environment.

Whether you're in Parma, Cleveland, Mayfield Heights, or North Ridgeville, these top-rated urgent care facilities in the Akron area are committed to providing excellent healthcare services when you need them most. Their high ratings and positive patient reviews attest to their dedication to patient satisfaction and quality care.

Urgent Care FAQs

  • What is urgent care?

    Urgent care is a healthcare service focused on providing immediate, non-life-threatening medical attention. Urgent care centers treat conditions such as sprains, cuts, burns, and common illnesses and offer a range of services, including diagnostic and preventive care like immunizations and physicals. With an estimated 15,000 clinics in the U.S., urgent care centers operate beyond traditional primary care office hours, offering a convenient and lower cost alternative to emergency rooms for urgent but minor health issues. 

  • What is a walk-in clinic?

    A walk-in clinic is a type of healthcare facility that provides medical care to patients without the need for an appointment. These clinics cover a range of services such as urgent care, occupational medicine, and primary care with walk-in availability. They cater to non-emergent health issues, offering a convenient option for accessible medical attention. Walk-in clinics vary from free services provided by government, charity, or foundation-operated facilities to private clinics with affordable rates, serving as a practical alternative for minor illnesses and injuries outside of traditional doctor's offices and emergency rooms.

  • Do urgent care centers in Akron take appointments?

    Historically, urgent care centers were strictly an on-demand, walk-in healthcare service. More recently, as consumer behaviors and expectations have evolved, many urgent care clinics have begun offering book ahead visits, allowing consumers to select a same-day or next-day time that works best for their schedule. Use Solv to find a Akron urgent care center that offers advanced bookings (or appointments) and book online.

  • Are Akron urgent care centers open after hours?

    Yes. Most primary care doctor offices are open during routine work hours, Monday thru Friday, 9:00 am to 5:00 pm. Conversely, most of the urgent care centers in Akron are available after hours, on weekends, and many holidays. Typical urgent care hours are 8:00 am to 8:00 pm daily, although location-specific hours may vary.

  • How much will an urgent care visit in Akron cost?

    The cost of a visit to an urgent care in Akron varies, with cash prices for the base visit generally ranging from $100 to $175. Additional treatments, such as lab tests, X-rays, or immunizations, can increase costs, typically between $50-150 each. If you're using insurance, expect a co-pay between $20 and $50, depending on your plan and whether the clinic is in-network. Prices differ based on location, so it's best to check directly with the urgent care center and your insurance provider for accurate cost estimates.

Recent Urgent Care Reviews (20)

I was a walk-in, sign-in to out the door in 1 hour. This is excellent, especially because they saw 80 patients during a Covid peak this day, and usually see half that in a whole day. I give it 9.9/10 stars, only taking a little off Dr. S , and reluctantly so. He was very effective, diagnosed me immediately, and was correct, I believe, so far into my treatment. I only think he could have taken a better history from me. Again, this is just for constructive criticism. Would I see him again? Absolutely. Was his diagnosis accurate? I believe so. Otherwise, the other staff were very kind, welcoming, and efficient. I hope I don't have to return to Newark Valley Urgent care, but should the need arise, I would do so with confidence in the staff and facility.

- Verified patient on 8/26

I was suddenly experiencing COVID symptoms (fever, congestion, headache) and looked around the test sites in the Greater Dayton area in hopes of finding a test the same day. I was able to book an appt. online at the Englewood Urgent Care. I was so impressed with the care I received from start to finish. They were kind, professional, thorough, and I had no worries of being exposed with the car side check up and test. I got the results via My Chart in less than 24 hrs when competitors were quoting 6-10 days for test results. The PA, Seth, also gave me a follow up call today to make sure I knew my results. Recommend them, absolutely.

- Verified patient on 7/31

I booked my appointment online. I was in the waiting room 3 minutes. The nurse was with me for about 10 to 15 minutes getting my extensive health history, was attentive and asked intelligent questions to spur anything I might have forgotten into memory. The doctor recognized me from prior visits with my children, did a necessary lab test, and we discussed if the results point one direction care will go this way; if the lab results go this direction these type of medications will be required and what my concerns were about the medications so I would receive what worked for me. The entire process with the doctor took less than 10 minutes and I was free to go. I received a call about 30 minutes later with the results and the medications were sent to my pharmacy, all of which were in formulary with my insurance. I definitely would recommend this place for urgent care needs. Everyone was so nice, professional, and fast. Now I can recover at home comfortably with chicken noodle soup and warm blankets.

- Verified patient on 10/30

I had an appt at 10:52 upon arrival I called the designated phone number for Covid testing, was told I needed to go down the street to urgent care because the time I had they don’t schedule like that. I had a confirmation email from compu net at the place I arrived at I Beavercreek. I went to the urgent care place and was told they would have to charge me if I wanted to go there and do not schedule. I went back to Compu Net and called designated number and she again said I wasn’t scheduled. I read her my confirmation and she stated she had my order from the doctor but no appt. after a few chats back and forth, she would squeeze me in. I did get tested. But obviously something is wrong with the systems or employees are overwhelmed. The employee giving the test was very nice and we spoke of the issue. Not blaming her. If it is a system problem it must be fixed.

- Verified patient on 8/27

Mary at the front desk was absolutely wonderful when it came to checking me in and getting me seen in a timely manner. There was also a mother who came in with her two little girls and she was very caring and compassionate to get them in quicker since the little girl had a swollen eye. She was absolutely wonderful. When I went back to get my X-ray done for my knee the gentlemen was very respectful and walked me through everything that he was doing and when it came to seeing the provider she was amazing as well and explained everything when it comes to what to do next and referring me to an orthopedic specialist. It was by far the greatest experience I’ve had in any medical facility. No one ever hopes for an urgent care trip but if it comes down to needing to go I will drive the forty minutes to go to the Loveland location!

- Verified patient on 8/3

I previously has a five star top notch excellent experience at UA Urgent Care. Absolutely excellent. This time I had a good experience and I received excellent care. BUT when I arrived and was checking in, it was cold, 30 degrees and the receptionist told me to go wait out in my car. I completely understand covid precautions, completely, BUT 1. I was masked 2. I was in a very high level of pain, so much pain that it was difficult for me to enter and exit my car. 3. I explained all this to the receptionist. 4. There was absolutely no other patient in the facility. No other patient waiting. 5. I stood outside and finished the paperwork. I was in pain to the point of tears. 6. The receptionist witnessed all of this. 7. The lack of empathy, compassion, and care were deeply disturbing to me. As an Urgent Care Facility, maybe you could improve your performance in this area, with a bit more attention to patient care and comfort.

- Verified patient on 1/9

I’ve been seem at this Urgent Care, several time. However, it was much more cleaner than in the pass. The nurse more professional and kind. For example I came one time fir my throat and sinus. The nurse ask about me to be tested for the virus and I said no she got upset left the room and left my tube that placed on sink after getting tested for Threp-throat and another nurse can in with my paper work and pick it up. Another doctor act like she was scared to talk me. Nevertheless, the nurse was Jacob very polite and knew his job. The doctor I forgot her name she was on point Friday, the 30 of April ***. The best doctor I had since coming here. Very Patient, concerning and The doctor answered ever issue and pain The service was the best yet and I commend you all especially the Doctor. And Jacob not far behind. I truly appreciate your service.

- Verified patient on 4/30

I was instructed to go to an Urgent Care by my Family Doctor so that I could be examined because their schedule was booked. I chose to go to Med Plus, it was across the street from my pharmacy. The staff made me feel very welcome and comfortable. I have many health issues and should go to the hospital to get my blood tested. I’m a difficult person to have their blood drawn so when it was presented to me that I would need to go to the hospital. I could completely understood why. I just didn’t want to expose myself to a hospital. I prefer the experience I can have when you have the same team of professionals that can put a name and face of the person that they are taking care of. Have and will refer them to others in the future.

- Verified patient on 4/6

I was told to go to UH Ravenna emergency room. When I got there, I found a sign on the door stating EMERGENCIES ONLY. All others enter through the main entrance. Went in main entrance and no one there to help. Went directly to radiology and there was no one there. Called radiology and she said we should have gone through E.R. told her we were turned away from there. The reason I'm here is to find out if I have blood clots in my arm. The doctor I saw at urgent care sent the order STAT and needed to find out EMEDIATLY as the pain and discoloration is getting worse. Been waiting now for an hour and a half. Still waiting

- Verified patient on 6/19

This place was amazing-my son and husband have went and had great experience here so I needed an urgent appointment today and got in but the staff made it the best and easiest experience! I am so grateful they seen me right away but also because they talked to me about everything and listened and didn’t just ‘routinely’ see me as another case(or make me feel like I was crazy trying to explain my symptoms. I will always recommend them and even wish I had them as a family practice not just an urgent care!! Thanks again to them all from front desk-to Nurse-to the Dr-you guys are amazing people persons!

- Verified patient on 6/7

I called my doctors office because I thought I may have scabies. They said they had no openings and told me to go to the urgent care center down the hall. The doctor there said she wasn’t sure if it was scabies and told me I should go to a dermatologist. She did not recommend one.The last time I required a derm appointment it took SIX MONTHS To get in. This seems to me to be just passing the buck. She called in a prescription for me, but when I went to pick it up it wasn’t written correctly so they couldn’t give it to me.They were waiting for her respond to their call. What a waste of time.

- Verified patient on 10/15

The staff were super nice. Everything works as quick as possible. They Came in and did a check of us after our Covid test. Told us what to do if we were still feeling bad in few days and give us some information to help my leg pain, swelling and hurting. I have been to other Urgent cares before and I really hated them and I said I would never go back to one so I was really leery about coming to this one to get my Covid test. But now I know there is a urgent care I can go to if I ever need to. Everything was super great people were friendly and I did feel comfortable there. So thank you so much for that.

- Verified patient on 1/14

I just want to say thank you everyone was so kind and caring and compassionate. Truly putting Patients First. I would much rather spend a few minutes and an urgent care I don't get the same or better quality Care then you would receive in an emergency room. An emergency room they are so busy and so overpacked that usually you just don't get as much one-on-one attention from staff. This is the first time I've been to urgent care in years and I've got to say I'm very pleased. I called ahead they told me about their website they tell you what all they are capable of doing there what kind of testing what kind of care unbelievable thank you all very much.

- Verified patient on 12/19

Positive.professional prefer this urgent care in Kent rather than an ER if I can avoid it. I was here at this facility in January when I came in for a sinus infection/ flu symptoms tested for covid 19. I was called the next day with positive results. Three days later couldn’t breath well so went by ambulance to Uhpmc admitted diagnosis covid spike pneumonia. University Hospital took great care of me. 7 days later , discharged.I survived covid pneumonia! I am so thankful for the staff here at urgent care Kent and Dr Christian Jones who had the knowledge and took time to ask questions and determined I needed that covid test. It prepared me for what to expect. Thank you !

- Verified patient on 3/7

I arrived at 8:30am so I could get in line. When I went into hallway I read a sign that said go back to your car & fill out paperwork. I tried to retrieve paperwork but couldn’t find it. I then called the office #. A very rude women asked if I had a Dr’s referral. She then rudely transferred me to a main # which was no help. I went back into hallway & waited in a line. Then one person said to someone you have to take photo of a code to get you paperwork. I then tried to get photo which took several try’s. I returned to my car & filled it out. It was lengthy & took some time. Finally I submitted it & received a note saying their were 0 patients ahead of me. So I went back into hallway. I looked threw the window on door & saw a patient filling out paperwork on a clip board. So I went in. The window urgent care lady came to window & explained to me I needed to wait in my car fit a text. She said all the rooms were occupied. She was nice. So I did but was concerned because I was the 2nd car there at 8:30am & had all these other patients before me. At 10:30am I was text to come in & go to room 8. So I checked in at window again & was told someone would come out to get me. I then was called to enter the room. The nurse was nice in asking me questions & taking vitals. I asked if I was to receive the regular test & she said yes. She also explained the wait period for results. I was given the test with a protruding stick going into each nostril for 7 seconds in each nostril. She said it would tickle but it didn’t. It was only slightly uncomfortable. Dr Lana then came in. She asked me questions & had me try to smell a alcohol swab. She was very nice & concerned. I felt confident & comfortable with the Dr & nurse. The Dr explained the patient letter sheets the nurse had given me. She was very thorough. At 11am I was released & able to go home.

- Verified patient on 1/3

My two kids and I were tested for Coronavirus. Everything went smoothly and the nurse was very nice. The only thing that I wish had been different is that we were told that we would receive a nose swab that would go only part way up. When we arrived to be tested the nurse explained that if we had gone directly through Urgent Care we would have received the swab that went halfway up, however we set up our appointment through a virtual visit and the only swabs that were available were the ones that go deep into the nasal cavity. I had unfortunately told my kids that they would not have that particular swab because that is what we were told. It all went well for them but I wish there hadn't been that confusion.

- Verified patient on 1/6

I loved everything about it! My only suggestion is with the online and checking in. It is not clear. I checked in online and watched the wait list. I waited an hour since it said they were backed up. I assumed I would get a text since I was getting COVID test I should not be in the waiting room. When I was one person away I went inside and realize I actually had to check in inside and my wait would not have been that long. They understood the misunderstanding and got me in fairly quickly. I have no complaints with the urgent care. Everybody was fabulous, clean and quick care!

- Verified patient on 8/22

This was my first visit to Quickmed Urgent Care. I was very satisfied with the experience. It was convenient to fill out my paperwork ahead of time as a first time patient and schedule my appointment for the same day. I would recommend them to anyone who needed quick medical care.

- Verified patient on 12/3

This was my first time using Premier Health Urgent Care, and almost everything was wonderful! The wait time using Solv to schedule the appt was negligible, they took me right in. All of the staff were wonderful and I received excellent care. My ONLY nitpick is that the name is somewhat misleading. We have been using Premier Health facilities for many years and they ALL have ALWAYS taken our Tricare insurance. However, today I was told that Premier Health Urgent Care does not take Tricare because they are associated with Fidelity? Now that Medicare is my primary insurance and Tricare is secondary, it probably doesn’t make much difference to me, but it is very confusing; however, it will probably matter a great deal to patients who have Tricare as their primary insurance.

- Verified patient on 9/28

The staff, nurses, X-ray technician and especially Laura Ridgley (NP) were outstanding! Laura was so kind , compassionate, and thorough and the nurses, X-ray technician and aides were all very kind and compassionate as well (helpful too when I lost my sunglasses and 2 male nurses helped me look for them). I have been to this UH Urgent Care site twice in the past month and both times have been so impressed with their friendliness, efficiency, care and compassion. The site is also very clean and their safety protocol for covid topnotch. They all deserve a special commendation and thanks. I have always appreciated medical workers, but even more so during this pandemic. Thank you Kent UH Urgent Care for exceptional quality and compassionate care.

- Verified patient on 5/19

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