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Urgent care
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Tdap vaccine
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Accepts most insurances
Palo Alto Medical Foundation is an outpatient clinical laboratory and testing facility in Fremont offering an array of on-demand lab testing services. Depending on the necessary test, patients are either referred to Palo Alto Medical Foundation by a qualified provider, or can just with test results available as quickly as the same day.
They are open 5 days a week, including today from 9:00AM to 5:00PM. Palo Alto Medical Foundation offers you the ability to book online in advance through Solv prior to arriving at the lab, which should cut your wait time considerably and get you on with your day more quickly.
Recognized favorably amongst their patients, Palo Alto Medical Foundation has an average rating of 2.2 stars out of 5 based on 5 total ratings. In fact, recent patients have frequently used words such as "ambiance" to describe their experience at the facility.
As a clinical lab, Palo Alto Medical Foundation offers many different types of tests ranging from routine lab tests and blood work to tests required by employers. A few of the more popular services generally offered at clinical labs include COVID testing, blood glucose tests, CBC (Complete Blood Count), BMP (Basal Metabolic Panel), CMP (Comprehensive Metabolic Panel), flu tests, STD tests, HIV tests, and drug tests. It is, however, important to call Palo Alto Medical Foundation to confirm they offer the test you need and determine if you need a referral from a qualified provider. If you do require a referral for a specific lab test, you may want to find and book a visit at a Fremont urgent care.
Insurance is accepted as payment for visits and services at this clinic.
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Wait time
1.0
Quality of care
1.0
Bedside manner
1.0
Staff friendliness
1.0
Facility cleanliness
1.0
1.0
Do not know where to begin the horrible experience we went through. We were there to get some tests done for our 11 month old daughter. 1) We queued up at the lab reception and we were the only ones standing in line at the time. The lady at the counter continued working on something for 10 straight minutes not attending to us. There were other patients who queued up after us albeit in a parallel row. The lady at the counter would simply not acknowledge us and just kept calling every one else (Yes we did not have an appointment and the other people called ahead of us also didn't). Finally another person showed up at the counter and after 20 mins attended to us. 2) Finally we went in. The nurse first tried to conduct a blood test in the common room. She poked my daughter twice and was not able to find the vein to draw blood from. Needless to say by now my daughter was howling. We were quickly ushered into a room, I am guessing so that the other patients do not find out about their incompetence. 3) Once in the room the nurse realized that the lab had run out of infant syringe, so then we waited for 10 mins before the syringe arrived. At this point another nurse joined in and she tried to poke the needle. Again two attempts resulted in their inability do so. Needless to say at this point having been poked 4 times and badly bruised in her arm, my infant was in complete meltdown due to the discomfort she experienced. 4) They finally called some one new who seemed like was a resident doctor, he came in and was finally able to draw blood in the right way. 5) When I called them to understand when would the results be available, I got a curt response asking me to access it online. When I tried to enquire how I could register all I got was a sense of urgency to hang up the phone and the line going silent. Needless to say I am never going back to this place. Extremely unprofessional and incompetent staff at the lab. Hospitals should be about care, not big shiny buildings. I for one did not feel my daughter was cared for. I believe this hospital just got taken over by Sutter Health. Maybe it is the new administration is the problem.
Anonymous
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2 years ago
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