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Urgent care
Pediatric urgent care
EVERYDAY HEALTH
Tdap vaccine
DOT physical
School physicals
Accepts insurance & self-pay
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COVID services available
No appointment is necessary for COVID-19 testing - just walk in to any Patient First location.
Patients will be evaluated by a provider who will determine what test, if any, is appropriate based on the patient’s medical history and history of current illness.
Please visit our website for cost and insurance coverage information at https://www.patientfirst.com/covid-19/covid-19-virus-testing
Patient First Primary and Urgent Care, Hampton is an urgent care center in Hampton and is open today from 8:00AM to 8:00PM. They are located at 2304 W Mercury Blvd and open 7 days per week.
Patients have given an average rating of 2.8 stars out of 5 for their experience at Patient First Primary and Urgent Care, Hampton.
Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at Patient First Primary and Urgent Care, Hampton. As part of the Patient First group, they have a sister facility in Newport News 9.4 miles away that you may want to consider if the wait gets too long.
If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.
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Wait time
2.8
Quality of care
2.6
Bedside manner
2.6
Staff friendliness
2.3
Facility cleanliness
3.4
5.0
Was seen very quickly because the staff recognized my problem right away and started treatment. Test were done, EKG, BLOODWORK< & X-RAY. Dr insisted I go to Sentera ER asap. where a was immediately admitted with Congestive Heart Failure. The most surprising thing was when the staff called me at 9:00 the next morning to check on me. Sorry I did not get the staff's names but Sentera kept the paperwork. I was beginng to think that good patient care had disappeared, but I guess it was just being hidden at your facility. Thank you, RICHARD E. CASSAT (SEEN JUN 23 @ 6:30 pm)
Anonymous
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10 months ago
5.0
From the friendly receptionist, nurse, x-ray tech and doctor, they all showed me professionalism and compassion. I would recommend this medical facility if you're hurt and in pain.
Anonymous
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5 years ago
3.0
My second time there as a patient was an entirely different experience. This time I felt it was all about money. There’s a fee for weekend visit and another separate fee for after 5 pm. I wasn’t immediately billed when I left. They expected me to leave some form of payment for later billing which I REALLY didn’t like. Staff and quality of care was outstanding, it’s just there billing process I’m not happy with. They are close to home but won’t be my first choice.
Anonymous
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5 years ago
1.0
All the staff were friendly. But I was abandoned that everything is going on to get money from the patients. If you stepped in the building you have to pay at least $ 130.00, even no practitioner see you. I have expected more reasonable policies.
Anonymous
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a year ago
1.0
Went to the facility early in the morning followed all the touch screen prompts. After four other individuals who came after us we had asked the feont desk what the issue was. They claimed we never checked in. Did attempt two and the screen said "touch here to finish". Touched that portion and went back to the home screen. Exact repeat of what just happened. Front end clerks obviously have no care or responsibility to ensure a fluid process. Would rather deal with E.R. bills and wait time then deal with them again.
Anonymous
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3 years ago
1.0
Staff was not sanitizing chairs or areas where people had occupied. There is a pandemic going on. The hand sanitizer stations were completely empty and one of the patients had to actually ask that they be refilled. Unacceptable! I was very uncomfortable with my visit there not only because of the long 3 and a half hour wait but because of the lack of prevention in making sure people do not catch this virus. I was not happy with the nurse, either. She rushed me into a room, hurriedly took my vitals and left. I never saw her again. Not a good experience at all!!!
Anonymous
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4 years ago
1.0
They really should change the name, "patient" is last on their list. Perhaps "Money" First? Had an eye-opening experience here, and never saw a doctor! Overpriced, went elsewhere. Would not recommend.
Anonymous
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5 years ago
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