Needed urgent acute care eval & initial treatment for elevated BP, so called & found out this nearby UCSF Clinic had a same-day afternoon appt available & with the Director himself, Dr. Paul Nadler. What a COMPLETE let-down & disappointment & biz SCAM !
Arrived a few mins early & given too many to count papers to fill-out & sign & given approx price charge form by a way too serious head clerk, $450. They DEMAND you agree to too many terms to count, most NOT what I need or want, but what UCSF needs & wants. Not a good sign.
Nice male RN eventually rescues me from way too serious form lady & takes my BP...yep, elevated! Told to “wait for the Doctor” in an empty med exam room. Maybe 15-20 long mins later, a 1st year Clinical MED STUDENT walks in & says hi & says she’s my “Doctor.” What ????? Huh???? No real Doctor or licensed MD or Specialist or advertised Dr. Nadler...I should have left!
She did brief life history & basic focused exam (with clinical ERRORS even, yep, I’m a senior Doc) as part of her outpatient internal medicine CLASS rotation. Practice on me? $450.? Omg.
She leaves & 10-15 mins later brings Dr. Nadler with her to “review” her case, he VERY BRIEF & CURSORY & REMOVED & IN HURRY & very supervisory only in manner. I had to ASK him, the Doctor & Director of the entire Clinic, to take his own BP, as he’s the ONLY DOC & MD SPECIALIST to meet with me in 1.5 hours there! Omg. The Med Student & he leave & she only comes back with BP Med Rx Form a few minutes later, no info on med or risks or side-effects or adverse effects or required informed consent. Not good. Dangerous. Unethical. Illegal. Ominous.
The rest gets only WORSE clinically, then weeks later their INVOICE arrives for almost DOUBLE their stated & written official form price, almost $900. Yep, 2x the printed estimates visit price !!! What?
Fraud, bait-and-switch, misrepresentation, sloppy health care, a SCAM ? The new UCSF growth biz plan ? Get patients, have free or cheap NON-MDs do most of their work, damage the patient, then send them a bill for DOUBLE THE STATED & PRINTED PRICE & then try to aggressively collect just DAYs later...yep, totally unwanted & HARASSING & even BP-ELEVATING e-mails & automated phone calls & robo calls...they don’t care about their patient. It seems all about $$$ now.
Called their boss, now multimillionaire UCSF Health Administrator, Mr. Mark Laret, he disappears. Clearly hiding & evading & avoiding his induced problems & scams. Call his boss after patiently waiting weeks, now multimillionaire Chancellor Dr. Sam Hawgood, he disappears. Clearly hiding & evading & avoiding his induced problems & scams. Worried about the BAD PRESS & BAD CARE being reported. The new UCSF way...a growing DISASTER & DANGER here in biz-focused SF.
Caveat Emptor, let the Buyer Beware !