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501 RatingsWrite a review
  • Business Hours for Urgent Team
    Closed Now
  • Map and Directions for Urgent Team
    509 Hillsboro Rd, Franklin, TN, 37064
  • Insurances Accepted at Urgent Team
    Accepts Self-Pay, Medicaid, Medicare, PPO, TRICARE
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About Urgent Team

Urgent Team - Franklin Logo

(Next to Kroger Fuel)

At Urgent Team, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Alabama, Arkansas, Mississippi and Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Urgent Team include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, and most vaccinations. Learn more about our services at

  • There is no need to hold your spot to receive a flu shot. This service only takes a moment, so feel free to walk in at any time that’s convenient for you.

Urgent Team, Franklin is an urgent care center in Franklin, located at 509 Hillsboro Rd. They are open 7 days a week, including today from 9:00AM to 5:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Urgent Team, Franklin offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger Urgent Team, this clinic has affiliates with the closest other clinic being in Nashville about 20 miles away and is open today from 9:00AM to 5:00PM.

Recognized favorably amongst their patients, Urgent Team, Franklin has an average rating of 4.9 stars out of 5 based on 501 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

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Affiliated with Urgent Team


  1. Saturday9:00 am - 5:00 pm
  2. Sunday1:00 pm - 5:00 pm
  3. Monday8:00 am - 8:00 pm
  4. Tuesday8:00 am - 8:00 pm
  5. Wednesday8:00 am - 8:00 pm
  6. Thursday8:00 am - 8:00 pm
  7. Friday8:00 am - 8:00 pm

COVID Testing

Urgent Team is offering COVID testing to identify if you’ve been exposed to coronavirus performed with a gentle nasal swab. They are also offering COVID antibody testing to identify the presence of antibodies to the coronavirus performed with a small drop of blood. Learn more about requirements and next steps below.
COVID antibody test icon
Screening Requirements:
  • checkmarkVideo Visit Screening
  • checkmarkIn-Person Screening
  • checkmarkAssessment Bot
Where Testing Is Done:
  • checkmarkIn office
  • checkmarkParking lot
COVID antibody test icon
Antibody Test
Screening Requirements:
  • checkmarkVideo Visit Screening
  • checkmarkIn-Person Screening
  • checkmarkAssessment Bot

Self-Pay Prices

The base price for an office visit at Urgent Team is $120 with additional services being an extra charge. Patients typically pay between $20 - $120 for common services.
Services icon

Common Services

  1. Base Price$120
  2. Flu Shot$30
  3. School Sports Physical$20
NOTE: Prices quoted are cash prices for uninsured patients



  • DTaP vaccine
  • Immunizations
  • Flu shot
  • Tetanus vaccine

Labs and Tests

  • Bloodwork
  • Diagnostic tests
  • Drug screening
  • Finger-stick glucose check
  • Flu test
  • H pylori test
  • Lab tests
  • Monospot test
  • PFT test
  • STD test
  • STI
  • Strep test
  • TB test
  • Urinalysis
  • Blood glucose test
  • COVID-19 Antibody Test
  • COVID-19 Send-Out Molecular Test

Insurance & Payments

Urgent Team accepts many major insurance plans and multiple forms of payment, making it easier to get the affordable care you need. It is always a good idea to contact your insurance company before your visit to ensure the Clinic is in network for the service(s) you're seeking.
Business hours icon
Accepted Insurance Plans


  • Urgent Team (Franklin, TN) - #0

Ratings & Reviews

Overall Rating 4.9
Based on 501 Ratings
(211 Ratings)
Quality of Care
(211 Ratings)
Bedside Manner
(211 Ratings)
Staff Friendliness
(211 Ratings)
Facility Cleanliness
(211 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
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Lucy, Kim, Shannon and Yesenia were great with my daughter. She was nervous about getting an EKG and bloodwork but they all made her feel comfortable.
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Clean, friendly, and no wait!
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Excellent and convenient place for when you need care quickly. I’m always impressed by the level of professionalism here.
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Testing was extremely quick and efficient, but wait time in the patient room was quite long.
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The staffs great.
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Very professional staff - 5 star
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Friendly and fast. PE was knowledgeable took time to explain things. Great place!!
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In and out. Very little wait time. Good work by Nurse Practitioner
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The facility appeared extremely clean when I entered. The staff from the front desk and practitioners were nice & informative. I would definitely recommend them. The wait time was longer than I would have liked but other than that, everything went fine.
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Great. Thanks
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I went in for a COVID test. As you can imagine I was very anxious and worried. The entire staff was kind a caring and I got through the process just fine. I highly recommend Urgent Team.
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Shannon is super sweet, engaging, friendly, and always. Lucy is always joyful, empathetic, thorough, and helpful. Great clinical visit and will definitely come back!
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Lucy was excellent!!
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Muy satisfecho con la atención realizada.
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The clinic was clean and many steps were in place to prevent the spread of C-19. The staff was kind & knowledgeable.
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Quick, clean, kind, efficient. Thank you.
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Very efficient and friendly, will definitely recommend
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Lucy, the NP, listened, answered my questions, took her time with me, very knowledgeable. Overall a wonderful experience.
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Worked with three people. All were fantastic and friendly.
Popular Clinic!Booked on Solv 25 times today