Popular services:
I do not know the names of the 3 that took care of my 3 year old daughter yesterday evening. I was so full of anxiety from no sleep in a few days and being so worried why she was so sick and in so much pain. We went to another multicare urgent care in the morning and the ARNP that was on the floor said her ears were so impacted with hardened wax he couldn’t even see if there was an infection. My daughter was visibly miserable and told me that the only option is to do an ear wash but he advised against it because it would be so painful that even adults can’t handle it and he sent us on our way with “give her some Tylenol”. Fast forward to coming to wood creek convenience care the ARNP on floor that evening, he assured me they would be able to take care of the ear wash and check for infection to get her healed up. We were in and out in a short amount of time. While the ear wash was scary for a moment, they treated her with such care she was thanking them for helping her ears feel better as they were working on it. He apologized whole heartedly for the way we were left so discouraged that morning especially since they are both multicare facilities. So please, whoever reads these reviews, please please please recognize the staff from the evening of January 15th for finally helping my baby girl. Thank you for being so kind to an overly frazzled mama. You guys are the real deal! I appreciate it from the bottom of my heart. The Smithwick family