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COVID testing
Business hours
Opening Soon
·
Opens 8am
Clinic Address6606 Clinton Hwy, Knoxville, TN, 37912
Accepted insurance types
Accepts Medicare, PPO, Self-Pay, TRICARE, Triwest

Well-Key Urgent Care, Knoxville is an urgent care center in Knoxville and is open today from 8:00AM to 8:00PM. They are located at 6606 Clinton Hwy and open 7 days per week.

Patients have given an average rating of 4.7 stars out of 5 for their experience at Well-Key Urgent Care, Knoxville.

Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at Well-Key Urgent Care, Knoxville.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Clinic hours

Eastern Daylight Time (EDT)
Sat
Sun
Mon
Tues
Wed
Thu
Fri
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
COVID Testing at Well-Key Urgent Care - Knoxville
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.

Services

Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Flu test
  • Lab tests
  • Pregnancy test
  • STD testing
  • Strep test
  • TB test
  • Glucose test
  • COVID-19 PCR test
  • COVID-19 test

Vaccinations

  • Flu shot
  • Travel vaccines
  • Tetanus vaccine
  • Chickenpox vaccine
  • Hepatitis vaccine
  • Measles vaccine
  • Shingles vaccine
  • Typhoid vaccine
  • Yellow fever vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
Medicare
PPO
Self-Pay
TRICARE
Triwest

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Clinic visit$125
  2. Flu Shot$30
  3. School Sports Physical$25

Ratings & Reviews

Overall Rating 4.7
Based on 372 Ratings
Wait Time
(169 Ratings)
Quality of Care
(169 Ratings)
Bedside Manner
(168 Ratings)
Staff Friendliness
(168 Ratings)
Facility Cleanliness
(168 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
At 1:30 today I called the Well Key on Clinton Hwy because my husband had Covid symptoms and his dr is booked up. I listened to the recording that said no appointment needed for COVID testing so we went on over. I went in. The receptionist was a bit snappy and told me to put his info in the touchscreen and we would get a text to fill out his paperwork. She said the wait was 3 hours and that we could wait at home and they would send a text. I received a text that his estimated time to be seen was 5:49. I clicked on the link in the text I received and completed the registration. I then received a text saying we would receive a text when it was 25 minutes before his turn. We went home and returned at 5:45 even though we hadn’t received a text. The same lady was at reception and told me that she wasn’t sure why but that he wasn’t checked in. She checked him in and told me we could wait in the car. I ask how long it would be and she said another 3 hours. Very nicely, I explained that we checked in at 2. She said no, the system doesn’t really work and I just checked you in. She said we had to wait. I explained that I knew it wasn’t her fault but a system issue but that those in charge needed to know about it. She gave me her supervisors name and phone number. I tried to call the number but it’s “not in service.” I then called the number listed online for this office. I waited on hold for over 55 minutes. When I was next in queue, it discovered me. I realize we are in a worldwide pandemic but their system and customer service are horrid. I will not ever give them my business again and will share my story.
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Reviewed in
Havent heard about my knee any further
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Booked online and check in was easy. I had to wait in the car until called. Staff is friendly and showed concern.
Reviewed in
The Nurse Practioner that saw me was amazing had bedside manor and went above and beyond.
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The team was very professional.
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Great thank you !
Reviewed in
Absolutely best bedside manner I have seen with care and consideration.
Reviewed in
I brought my daughter in to have her foot x-rayed after she injured it at camp. It was a holiday, Fourth of July, and the clinic was not staffed well enough to handle the volume. There were only three people ahead of us. We waited in our car for an hour and a half before being seen. The staff were all pleasant and professional, I just wish someone would have told us when we checked in that the way was unusually long so that we would have been mentally prepared.
Reviewed in
Great service and staff as all ways
Reviewed in
Waited 2 hrs and had appt
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Had appt online but waited 2 hrs
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Had to get a tetanus shot from stepping on a dirty nail. Everyone was very nice from front to back. Nurse gave me shot and I didn’t even feel it. Made an appointment online and pre registered. In and out in less than an hour! Doctor was professional and knowledgeable. Very nice. Would definitely recommend and would go back!
Reviewed in
The service was fast, the staff was helpful and respectful. Would recommend to anyone!
Reviewed in
Protocol instructions were detailed and addressed w/kindness. Our NP was clear, efficient & process was very timely. As a Veteran visiting from Hawaii, I was in pain, yet every step of the way was comfortable & pleasing. Thank you for your accommodations & outstanding care.
Reviewed in
Waited too long other people got sent first when I was there longer . waiting in the car for a text may be safer but customer service is lacking. The covid stay in your car and wait for a text is lame and distant.
Reviewed in
I waited two hours and still hadn’t been seen by a nurse or doctor. I didn’t have another hour or two for them to see me and do blood work. I had to go. I would like a refund of my co pay please.
Reviewed in
went just fine!
Reviewed in
Came to facility presenting with head AND neck pain. Was discharged and sent for CT scan with out my neck pain addressed. Not a complete accessment. Ended up going to an ER for evaluation and treatment. Wasted time and money. Do not recommend!
Reviewed in
The staff was super friendly, rapid with the visit, and were very understanding about the fact I didn’t have insurance. Some places are quick to dismiss you, but they were very professional and treated me like everyone else.
Reviewed in
I was very well treated, patiently and courteously.

Message from the clinic:

Testing on demand - 7 days a week. No appointments are necessary but please give us a call or reserve your spot in line.

Book With Confidence
VA authorized urgent care center