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Westlake Village Urgent Care Logo

COVID testing
Offers video visits
Business hours
Closes 6pm
Clinic Address2900 Townsgate Rd, Suite 103, Thousand Oaks, CA, 91361
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicare, PPO, Self-Pay

Westlake Village Urgent Care is an urgent care center in Thousand Oaks, located at 2900 Townsgate Rd, Suite 103. They are open 6 days a week, including today from 9:00AM to 6:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Westlake Village Urgent Care offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

Recognized favorably amongst their patients, Westlake Village Urgent Care has an average rating of 4.8 stars out of 5 based on 1077 total ratings. In fact, recent patients have frequently used words such as "bedside manner" and "timeliness" to describe their experience at the clinic. Certainly not terms you hear about healthcare providers too frequently!

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Pacific Daylight Time (PDT)
9:00 am - 6:00 pm
9:00 am - 5:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
Video visits
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
COVID Testing at Westlake Village Urgent Care
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • H pylori test
  • Lab tests
  • Mono test
  • Pregnancy test
  • Pulmonary function test
  • RSV test
  • STD testing
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 test


  • DTaP vaccine
  • Flu shot
  • Tetanus vaccine
  • Hepatitis vaccine
  • Measles vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Clinic visit$110
  2. Flu Shot$30
  3. School Sports Physical$25

Ratings & Reviews

Overall Rating 4.8
Based on 1077 Ratings
Wait Time
(434 Ratings)
Quality of Care
(429 Ratings)
Bedside Manner
(426 Ratings)
Staff Friendliness
(429 Ratings)
Facility Cleanliness
(427 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
The treatment was professional. Dr. Kacker helped me with my MRSA infection and gave me clear instructions. I would be treated by her anytime. Patti (receptionist) was very polite, and Andrea was very concerned about how I felt. My only complaint is that the first time I came in, I waited in a room for almost an hour before I was treated. A tall dark gentleman came into the room after almost 30 minutes. He took my temperature and left the room. I sat there another 25 minutes until I opened the door to see what was happening. The man was sitting in an office on his phone. Andrea and Patti were in the room talking to him. Andrea said something incomprehensible about an emergency with a woman. That may very well have been true, but why didn’t someone come in and apologize? I would recommend this facility because of the excellent Dr. Kacker. Waiting in a cold room, though, for almost an hour wasn’t fun.
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Reviewed in
This was a great place to get care. I called to ask some questions and they were very helpful. I was able to get an appointment same day. They even helped me fill out the paperwork over the phone so the wait time when I arrived was very minimal. Super nice staff!
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Fast and prompt
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Good work
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Excellent immediate care
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I had a pleasant experience, everybody was very friendly and professional. Will probably go there next time.
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Dr. Kacker was very informative and spent a lot of time with me. I appreciate the service I was given.
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Wry efficient and very friendly staff. Put me at ease
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very good experience
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Very prompt service. Staff was excellent.
Reviewed in
When you are not able to get a same day appointment with your regular Doctor, Westlake Urgent Care is a perfect backup. The medical staff is caring and take their time to help you with your medical issue.
Reviewed in
Overall Great!
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all very good
Reviewed in
Wonderful. I was surprised a Covid test was not issued. I was diagnosed with bronchitis.
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Such a pleasure to have an urgent care facility in walking distance from my home with easy access to appointments online, friendly staff and doctors.
Reviewed in
Was excellent thanks
Reviewed in
Long wait, but good service.
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Excellent service all around.
Reviewed in
I booked an appointment for a COVID test. The process was very easy. They had same day available appointments. I went early and checked in and waited until they sent me a text. Wait time was fine. The staff member who saw me was very helpful and had terrific knowledge. I would use their services again if needed.
Reviewed in
Friendly, efficient. Great experience
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