ARTICLES BY

April Gillam

Head of Industry Relations, Solv

As the former Chief Operating Officer at Urgent Care for Kids, April is an expert in urgent care operations. She was an early pioneer of telemedicine in the urgent care setting, has championed a national testing program with the Big 12, American Athletic Conference, and College Football Playoffs. She fought in the trenches with her team to provide access to care when the pandemic hit. April is exceptional at driving operational success and engaging teams with technology. She’s passionate about health equity, women in leadership, and urgent care operations.

8 Articles

Proven Strategies for Capacity Management in Urgent Care

Efficient capacity management is crucial for urgent care success. As a fixed-cost business, maximizing capacity...

4 Key Ways to Prepare Operations Before Respiratory Season

One of my favorite parts of my job is visiting our Solv partners and getting a first-hand look at how their...

Let's Cover That Podcast featuring April Gillam, Head of Industry a...

We're so excited to share the Let's Cover That podcast featuring Solv's very own April Gillam, Head of...

The Price of Unchecked Tech Debt

Frontline healthcare workers and healthcare technology professionals saw the critical impact of Southwest...

Holiday Season Checklist: 4 Ways to Prep Your Urgent Care for the B...

As the end of the year approaches, it seems like calendar pages are flying off like a time-lapse movie montage....

The Hidden Costs of Patient Payments

For decades, the urgent care industry has relied on the same traditional payment vendors to handle patient...

Warning: Choking Hazard! Careful Not to Choke Your Way Through the ...

Part of a child's developmental process is reaching for, touching, and holding toys that catch their eyes....

What Is Hay Fever, Really?

Have you been diagnosed with hay fever? If so, you may have some questions like: what causes hay fever and what...