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Find Care Near MeURGENT CARE
Urgent care
Pediatric urgent care
EVERYDAY HEALTH
Tdap vaccine
DOT physical
School physicals
Accepts insurance & self-pay
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COVID services available
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
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Wait time
1.0
Quality of care
1.0
Bedside manner
1.0
Staff friendliness
1.0
Facility cleanliness
1.0
1.0
Avoid at all costs! I was a new patient and went in for an annual physical for preventative medicine. Annual physicals are and have been completely covered under my health insurance plan for 12 plus years. Thrive incorrectly charged $30 co-pay, billed for upper/lower extremities services ($40), and additional lab work ($7.48). I did not receive or ask for any additional services outside my routine annual physical. Over the next two months, I sent the Doctor three messages on their portal and called six times to find out why I was charged for my physical and billed for services I did not receive. I never received a response on the portal and office staff cannot explain the extra billings. Each time, office staff say they will call back or that I need to call my insurance. My insurance provider explained the billing codes and said I was billed incorrectly and higher by Thrive. On my sixth call, I was finally transferred to Anna, who could not explain the billings and charges, but said I am being dismissed as a patient. After Anna could not answer any questions or provide billing information, she simply said I was being dismissed and they will not talk to me any longer. This is the craziest healthcare experience I’ve had. Again, avoid at all costs because you will be billed for multiple services not received and staff will not answer any questions or respond on the portal.
Anonymous
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a year ago
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