Very long wait, room very hot as we waited for the doctor

Check in was fast, and staff were very helpful getting my son out of the car with a wheelchair. Very informative regarding Insurance. Very professional and compassionate towards my son. I’m happy I live this close to this facility.

Was able to book an appointment very easily and the check-in was also convenient. The front desk staff was very friendly. There was one child ahead of us. We waited about 20 minutes in the waiting area and then went to the back. We sat in the back room for over an hour before the doctor finally came in. I’ve never waited so long there. She did the exam in 5 minutes and said my son has an ear infection. I told her that he has ear infections very often and the only prescription that works for him is cefdinir. She refused to prescribe it and said she would need to prescribe augmentin first and if that didn’t work in a few days, they would go to cefdinir. I felt like my concerns and past history were disregarded. And she wasn’t very nice about it either.

Felt rushed and not a lot of concern given my doctor. Literally checked throat and ears and that was it. I had to ask for additional tests to be done. 8 min max spent in the room with us. This was my first time with an experience like this. Other staff were great.

We’ve gone to this location for many years and the condition of the office has worsened with each visit. The equipment has wired exposed, the walls are scratched and have holes in the Sheetrock, and the wait time with appointments has grown longer and longer. We wait between 1-2.5 hours to even see the NP every time.

Scheduled an appt, waited over an hour & it wasn’t busy, only 1 PA who was very rude, no manners generally speaking & completely dismissive.

Easily made an appointment quickly online. Got a same day appointment. Check in was quick, staff was friendly, very little wait time, in and out quickly. We love going to this Urgent Care. Would highly recommend

The doctor (aka nurse practitioner) was very rude!! She was bothered when I asked for my child to be tested for strep since her throat had been hurting and she had white patches.  She is supposed to be there to help, but she seemed like she hated her job! I paid for the visit so it shouldn’t be an issue when I make a reasonable request.  The nurse was very nice and understanding.  I’ve been to this location many times and had never had an experience like the one I had today. Horrible!!

Awesome staff and service! Very professional and polite

This place used to be super fast.  And I have had it be slow…. But today took it to a whole new level.  We waited with an appointment in the waiting room for over an  hour and a half.  (The receptionist said they were about 30 min behind).   We walked out 2.5 hours after we arrive.  Normally I love this place because the waits are not horrible.  Apparently they had one Dr. and one nurse working and the receptionist.  Everyone was very friendly, and I could tell they were working, but waiting an hour and a half after your appointment was way too long.