Advanced Urgent Care

The entire operation of this facility is completely incompetent. I was given wrong information at the front desk about billing. The two doctors I saw, on two separate visits, both took over 45 mins to see me (though I was the only one in the waiting room). When I did finally see the doctors, I was treated very quickly and in the first visit not given the proper medication. I also received two different bills, of which were for different amounts because the billing department made a mistake. When I asked to talk to a supervisor regarding all of these discrepancies, I was told that I would get a call back in a few days because the supervisors don't have set hours at their two facilities. The whole of the experience was extremely frustrating and I would highly recommend seeking treatment elsewhere.

If I could leave minus a hundred stars I would. Beautiful facility, but horrible staff. After waiting for forever, I got "lucky" to have a clueless, medical assistant that smells like armpit sweat and B.O 🤢🤮😷 !!!! She goes by the name of Jenna or Janna. Besides that she SMELLS BAD, she put me in a dirty room with soiled exam bed paper that had bloody stains from previous patients and she was super ignorant and rude to me!! 🤬 She was laughing while she was taking my vitals and was talking with another M.A in an arabic language in front of me and my husband. ignoring my questions and talking over me. This place needs better management and better professionals. I would not recommend. Avoid this place at all costs.