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AFC Urgent Care - Tennessee Virtual Visit Logo

Business hours
Opening Soon
Opens 8:30am
Clinic Address170 Mouse Creek Rd NW, Cleveland, TN, 37312
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay

AFC Urgent Care, Tennessee Virtual Visit is a virtual health clinic based in Cleveland offering telehealth, or video visits, to patients in the State of Tennessee. They are open 5 days a week, including today from 8:30AM to 4:45PM seeing patients with non-emergent healthcare conditions where an in-person visit may not be necessary for accurate diagnosis. To make things even easier, AFC Urgent Care, Tennessee Virtual Visit offers you the ability to book online in advance through Solv so you can plan exactly when your virtual visit will take place.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Video visit hours

Eastern Daylight Time (EDT)
8:30 am - 4:45 pm
8:30 am - 4:45 pm
8:30 am - 4:45 pm
8:30 am - 4:45 pm
8:30 am - 4:45 pm

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Ratings & Reviews

Overall Rating 4.8
Based on 477 Ratings
Wait Time
(420 Ratings)
Quality of Care
(417 Ratings)
Bedside Manner
(414 Ratings)
Staff Friendliness
(413 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
I love the convienience of being able to see a provider virtually for minor issues. She was very helpful and caring. I would definitely recommend this provider. It took a little more then 30 mins but still is better then bein in an actual waiting room. It wasnt bad. The check in was easy. I booked it thru the app. She was very proffessional.
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Great experience. First appointment by teleconference.
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The Dr. was very thorough and considerate and even reassuring with personal experience for my illness! Great Dr.! Great visit!
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Quick and friendly diagnosis if a stye. Prescribed medication to heal the problem.
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Quick and professional
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Dr Fox was excellent!
Reviewed in
Quick and to the point. Got what I feel as a fellow healthcare professional was needed to take care of the issue and appropriate recommendation if further issues arise. I wasted $35 yesterday on this, glad to know today's cost was worth it to fix a simple issue. Provider listened well and for that I am appreciative.
Reviewed in
Nurse Kelly listened to my concerns and explained the treatment very well, was friendly and polite.
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Dr. Adam I think was his name. He was so kind and helpful. He made the best decision for me and made sure I was comfortable coming into the office for Covid testing. He went above and beyond. Thankful for today’s visit.
Reviewed in
dr jerry was unbelievably nice. he came right on to my video call & was quick to answer my questions. he was so sweet & informative. he immediately called a prescription in for me to make sure i was taken care of and told me to check in with him soon if it’s not better. i was extremely pleased with him & i will for sure be back!
Reviewed in
AFC on Kingston pike saved the day with our telacall. First we were booked with fountain city, sat on the call after paying our copay for over an hour. The call was then “cancelled”. I called multiple times, was told to call Kingston like but was given cedar bluffs phone number. I was hung up on 5 times in the middle of getting information/ spelling my child’s name, and trying to see what’s going on. When I finally googled the number for myself I got ahold of Nichole who was absolutely lovely. She helped me, was kind, and got me the call I needed to help my daughter. I typically go in person to the Chapman Highway location and loved it every time. The virtual call seemed more appealing to try for the first time since my daughter only has a rash. I almost gave up hope but it was restored and we got the help we needed. Thank you for everything AFC Kingston Pike.
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Reviewed in
They provide it was the only one in the office and so the wait was very long but it all worked out fine. Both the lady who answered the phone and the provider were very pleasant people.
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The staff and providers at UFC are amazing, truly care about their patients, and helped me so much during my time with the flu.
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The professional I spoke to was really nice and made me feel important without being in the office. I booked the telemedicine appointment and she logged in a few minutes before my scheduled time which made me feel like they really cared. Would definitely recommend AFC to other people. Thank you so much for the help!
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Doctor was super sweet and polite.
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The app created confusion for my telehealth visit but everyone on the staff was so friendly and helpful to get me in with another provider.
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All are very friendly, knowledgeable, and caring. They always actively listen and respond to my needs and questions.
Reviewed in
Telehealth is so very convenient, and the provider was helpful and very enjoyable to talk with.
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Message from the clinic:

At this time we do not test for the COVID-19 test through the virtual portal.

Please visit to find the nearest clinic for COVID-19 testing.