American Family Care, Alabaster

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Popular Clinic! Booked on Solv 14 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Alabaster. American Family Care is an urgent care center in Alabaster, located at 120 Colonial Promenade Pkwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

120 Colonial Promenade Pkwy

Alabaster, AL, 35007

Get directions

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Closed now

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.3

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

3.0

Bad experience, put in room and waited 1.5 hours, doctor did not introduce his self, will not return

Norma H.

May 11, 2026

Verified

3.0

I waited over an hour and a half for a 5 minute conversation and throughout the entire time staff were yelling to eachother up and down the hallway. Staff were friendly once I finally got seen but overall the experience was unpleasant due to the incredibly long wait times to be seen despite having an appointment.

Brock S.

May 8, 2026

Verified

5.0

Everything went well. Scheduling was simple.  the arrival time and and wait time we’re great. The staff was fantastic.

Jayne M.

May 6, 2026

Verified

5.0

This branch of AFC is hands down the friendliest group I have met in a long time. No waiting,  clean building inside and outside. fast exam and test results.

Robin W.

May 5, 2026

Verified

5.0

Staff is great along with the doctor I always go there due to knowing exactly what’s going on with me

Ronda S.

May 3, 2026

Verified

5.0

Great experience stuff everybody was very, very nice

Jose G.

May 3, 2026

Verified

5.0

The staff was great, very nice, very professional. The wait time was short. The office was clean. I was in and out. I would recommend. The only thing I would change would be when the nurses find a vein and it’s bleeding a lot, put a Bandaid, cotton ball, and a tight gauze wrap on it. I bled through the single Bandaid, bathroom paper towels, and left a trail on the clinic floor before finding a nurse. Have “gushers” stopped or slowed before the patient leaves.

Iris D.

May 3, 2026

Verified

5.0

I needed to get a TB skin test for work! I made an appt online and was able to complete all of the check in paperwork online. Once arriving and checking in I was in and out within 10 minutes. All the staff were kind and friendly. Will be back

Kylie J.

Apr 30, 2026

Verified

5.0

Everyone involved with my visit was very thorough and friendly.  Wait time was about average as any other medical facility, clean building which is always an additional plus.

Jamell N.

Apr 26, 2026

Verified

5.0

We made a great choice by coming there.  We had minimum wait time and we were very impressed with the overall experience.  The Nurse Practitioner was totally awesome and took care of every little detail.  The visit couldn’t have gone better.

Timothy L.

Apr 25, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,026 patients have shared ratings for American Family Care in Alabaster on Solv. The average rating is 4.6 out of 5. That includes 4.3 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Alabaster?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Alabaster?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Alabaster located?

American Family Care is located at 120 Colonial Promenade Pkwy in Alabaster and serves patients throughout the area.

Is American Family Care, Alabaster open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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