American Family Care, Lookout Valley

Open until 6pm

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Popular Clinic! Booked on Solv 16 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Lookout Valley. American Family Care is an urgent care center in Chattanooga, located at 3520 Cummings Hwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

3520 Cummings Hwy

Chattanooga, TN, 37419

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Open now

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.6

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

This is an amazing place from check in to the staff was very professional caring made you feel welcomed and NP Ms dill was very caring understanding helpful she took time to listen to all my questions and carefully answered them and you could tell she wanted you to have the best care hard to find places like this anymore your actually a person not a number

James D.

May 17, 2026

Verified

5.0

The nurses are amazing and friendly. The doctor is awesome too. I’ve been here a few time in the past and have recently made this my primary care. The level of care they provide is phenomenal.

Eric S.

May 16, 2026

Verified

5.0

Quick and easy and reasonable for a sports physical

Brantley B.

May 14, 2026

Verified

5.0

I still have a little problem with online check in. Staff was great. Quick answer to problem.

Linda M.

May 12, 2026

Verified

5.0

Everything when great from arrival, scheduling (best to do at home as have to it on line anyway) to the staff.

Linda M.

May 4, 2026

Verified

5.0

The wait time was very acceptable and the staff was great.Dr. Thompson was genuinely concerned but quick and to the point, thorough, and extremely knowledgeable. I will definitely return and recommend this office for your health needs.

Donnia B.

May 4, 2026

Verified

5.0

The staff was friendly the facility was clean and Dr. Stacy was very nice and listened very well. Also very understanding and caring!!! I was well pleased!!!

Michael P.

May 3, 2026

Verified

5.0

Top mocha all the way around from scheduling to check in. The staff from the front desk to the nurse, all were professional and caring. After sharing my symptoms the doctor was quick provide a shot and meds to address my illness.

Stanley H.

Apr 26, 2026

Verified

5.0

Everything was great. From making appointment, checking in, and getting treated. I'm thankful you're there for us.

Freeda G.

Apr 20, 2026

Verified

5.0

woke up with sore throat and this was a amazing experience I was in and out

Tiffany T.

Apr 16, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,106 patients have shared ratings for American Family Care in Chattanooga on Solv. The average rating is 4.8 out of 5. That includes 4.6 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Lookout Valley?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Lookout Valley?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Lookout Valley located?

American Family Care is located at 3520 Cummings Hwy in Chattanooga and serves patients throughout the area.

Is American Family Care, Lookout Valley open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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