I booked a 9:00am appointment at 8:00am the same day. My son was in and out in under 30 minutes. Every person we encountered was super friendly and helpful. 10/10 recommend!

We booked an appointment online and still waited 45 minutes past our scheduled time with no one else in the waiting room. When we got back to a room some nurse just barged in and said stick out your tongue for a throat swab. She didn't even ask for name, birthdate, or anything. Then the doctor came in after another 45 minutes in the room waiting acting like she really wasn't happy to be there. Overall at least I was able to get an antibiotic but next time I will just wait until my regular PCP can see me then next day.

The whole team is amazing!  They take the best care of us every time we go!! Highly recommend!!

I had foot surgery two months ago and reinjured my foot a couple days ago. I couldn’t put any weight on it without sharp, unbearable pain. X-rays were taken but the NP on duty couldn’t tell me anything about what they said and didn’t even offer to show me the images. I asked for a pain medicine until I could see the ortho dr. next week (it’s a holiday weekend).  I was told they don’t give pain medication. I asked if she could make sure I get an ortho appointment on Tuesday and she got a rude tone with me that she couldn’t do anything of the kind and basically told me I’m not more important then anyone else. The assistants and office staff were nice but the NP could use a better bedside manner.

I had back spasm and lower back pain. I went online scheduled an appoint within 30 min. I saw the NP and she was very attentive and diagnosed that it was muscular. She ordered injections and prescriptions. I was in and out in 30 minutes and start feeling better in a few hours. Excellent care was given which I have experienced every time I been there.

Thank you from the front desk because of the scanning and making pay with debit cards and not receiving no cash at time  of service .

I was feeling awful when I got up. I didn’t call to schedule but I had no problem getting in rather quickly. Everyone was very nice and most importantly, very helpful! Check in was a snap when I got hang of it. The staff was very attentive and concerned about my situation. I was a bit on edge waiting for the test results to come back. When I was diagnosed, all of my questions were answered. They did a great job! I would definitely recommend the folks who provided me with professional and great care!

Everyone is kind. They welcomed us. Wait time is usually short. Everything was clean.  Mandy is great. She has treated two of my three children. Anytime I can't see the pediatrician AFC is my first choice.

Scheduling was easy. The staff was nice. The doctor and the nurse were very nice and very helpful.

I had an outstanding experience at American Family Care in Decatur. From the moment I arrived, the entire staff made me feel like my health and well-being were genuinely their priority. The timeliness of my care was exceptional—I was seen quickly without ever feeling rushed through the process. Everyone took the time to listen to my concerns, answer my questions, and make sure I fully understood my care. What impressed me most was the level of personal attention I received. The staff was professional, compassionate, thorough, and genuinely attentive to my healthcare needs. It is increasingly rare to find a medical facility that combines efficiency with such a high level of personal care, but AFC Decatur accomplished exactly that. I would highly recommend American Family Care of Decatur to anyone looking for prompt, professional, and compassionate medical care. They exceeded my expectations in every respect and made me feel like a patient they truly cared about rather than simply another person walking through the door. An easy five-star experience.