American Family Care, New Britain

Closed until 8am

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Popular Clinic! Booked on Solv 38 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - New Britain. American Family Care is an urgent care center in New Britain, located at 135 E Main St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

135 E Main St

New Britain, CT, 06051

Office hours

Eastern Standard Time (EST)

Sun

11:00 am - 4:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Closed now

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay
TRICARE
Triwest

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.3

Quality of care

4.5

Bedside manner

4.6

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

1.0

Made an appointment only to have to wait over an hour to be seen

Dana R.

Mar 29, 2026

Verified

4.0

Honestly just super under staffed. It's not on them but the truth is what it is.

Maliki L.

Mar 26, 2026

Verified

2.0

Walked in, got checked in and waited to be seen. Got seen by the nurse and she was very nice. Tested me for COVID and the flu. After that I waited for the doctor. Doctor finally came in and didn’t tell me my results. Only checked my ears and throat and asked my symptoms and said he’ll proscribed me medicine and said that I’ll feel better and didn’t seem to care about my symptoms.

Jaylin A.

Mar 24, 2026

Verified

5.0

Woke up with an ear ache, checked in.  Doctor was very quick with his diagnosis and got me on my way.  30-45 minutes everything sent electronically.

Edmund G.

Mar 20, 2026

Verified

5.0

It was really easy to make an online appointment and the wait time wasn’t long at all. Highly would recommend!

Desiree W.

Mar 16, 2026

Verified

4.0

Staff was great, no one has followed up yet, looking forward to hearing from someone

Thomas B.

Mar 13, 2026

Verified

4.0

Other than waiting about 40 minutes after our scheduled appointment the experience was very good. Staff was friendly and helpful. I certainly would recommend this location

Adam J.

Mar 11, 2026

Verified

1.0

They need to do better , the whole registry should be able to fill out. If my appointment is scheduled for 140 and I go in there at 1:35 I should be seen exactly at 1:40.

Cristal J.

Mar 6, 2026

Verified

4.0

So this is the 2nd time I visited for hip pain. PA prescribed same muscle relaxer I got last time that I told him didn’t work and prescribed a 50 dollar lidocaine patch that clearly I can’t afford.  So waste of time.

Rachael M.

Mar 4, 2026

Verified

5.0

I did wait a little long but everyone was very apologetic about the wait time. I was seen quickly once the provider came in. It was a simple visit so there wasn’t much she could do but I felt like she did a great job

Tanei S.

Mar 3, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

583 patients have shared ratings for American Family Care in New Britain on Solv. The average rating is 4.6 out of 5. That includes 4.3 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, New Britain?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay, TRICARE, Triwest. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, New Britain?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, New Britain located?

American Family Care is located at 135 E Main St in New Britain and serves patients throughout the area.

Is American Family Care, New Britain open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 11:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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