American Family Care, Pell City

Open until 7pm

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Popular Clinic! Booked on Solv 31 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Pell City. American Family Care is an urgent care center in Pell City, located at 20 Hazelwood Dr.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

20 Hazelwood Dr

Pell City, AL, 35125

Get directions

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 6:00 pm

Mon

7:30 am - 7:00 pm

Tue

7:30 am - 7:00 pm

Wed

7:30 am - 7:00 pm

Thu

7:30 am - 7:00 pm

Fri

7:30 am - 7:00 pm

Open now

Sat

8:00 am - 6:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.4

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

5.0

Took me tight in. Doctor came in within minutes. Thorough and took great care of me.

Johnny I.

Feb 16, 2026

Verified

5.0

It was a little slow but y'all were busy so not bad. The medical assistant was very friendly. Dr. Tuck was very professional. Thank you for what you do. I will recommend all my friends if they are needing urgent care.

Cheryl M.

Feb 11, 2026

Verified

3.0

The doctor (?) did no examination. Said she called in a decongestant, which was not one, and an antibiotic for a sinus infection. Should have been given a steroid injection and an antibiotic injection. Not any better, so will have to pay another copay to see the ENT anyway.  The communication at the sign in desk was nonexistent.  Do not recommend this practice. Waste of time and money!

Lydia S.

Feb 8, 2026

Verified

5.0

We were walk-ins. Got signed in, checked in by nurse, saw Dr, got two injections and a script - took about 45 mins. Thank you!

Charles S.

Feb 7, 2026

Verified

5.0

We were walk-ins. Have been there before but check-in procedures had changed. Front desk staff was very helpful getting us checked in. Promptly triaged by nurse and very limited wait for Dr. Discussion with Dr, two injections and one Rx later we were out the door.

Karen S.

Feb 4, 2026

Verified

5.0

Sinus infection. Scheduled appointment online. Waitlist did have a few people ahead of me. This was to be expected especially during peak season of cold and flu. The wait was not that long compared to doctors offices. Staff was friendly as always and so was the doctor. This location always takes great care of my needs.

Deborah K.

Feb 3, 2026

Verified

5.0

Had to return for Xray.  Everyone was efficient, friendly, making best use of time.  Dr Tuck is THE best Dr.

Sharon J.

Feb 3, 2026

Verified

5.0

Everyone was great. We were in and out in no time.

Dyllan R.

Feb 2, 2026

Verified

1.0

Did not help me at all i was obviously sick yet the doctor didn't try to figure out what was wrong. Then gave me some of the worst none helpfull medicine that has not helped at all i feel i should getva refund since i didn't receive proper medical care

Lendsey H.

Feb 2, 2026

Verified

5.0

Tweaked my back and was in serious pain. Got in quickly. And medical staff was excellent. Got help quickly. On the mend. And all processes at the urgent care and my medical care was well coordinated. Have used them in past and will continue to use this urgent care. And highly recommend them.

Robert K.

Jan 29, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

706 patients have shared ratings for American Family Care in Pell City on Solv. The average rating is 4.7 out of 5. That includes 4.4 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Pell City?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Pell City?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Pell City located?

American Family Care is located at 20 Hazelwood Dr in Pell City and serves patients throughout the area.

Is American Family Care, Pell City open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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