American Family Care, Rocky Hill

Opens at 8am

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Popular Clinic! Booked on Solv 27 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Rocky Hill. American Family Care is an urgent care center in Rocky Hill, located at 396 Cromwell Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

396 Cromwell Ave

Rocky Hill, CT, 06067

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Opening soon

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.4

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

4.0

I came in s/p a knee injury and requested XR since the pain has progressed in the past two weeks. My knee is still painful, popping, and was given no resolution or medication. I feel like I paid a copay for nothing and need to figure out what to do now.

Gayle P.

May 13, 2026

Verified

5.0

My treatment was very thorough and caring.  Thank Yoi AFC.

Barbara R.

May 12, 2026

Verified

5.0

All staff was extremely friendly although wait time was a bit long. Overall I was very satisfied with my visit and will return the next time I need care

Richard D.

May 3, 2026

Verified

5.0

Needed a quick diagnosis for a persistent cough, friendly exam and on my way quickly with prescription. I would recommend this urgent care practice.

Lawrence Z.

Apr 30, 2026

Verified

3.0

I scheduled an appointment online, but still had to wait in the same line as walk-ins.. so what’s the point of booking ahead? I was there for over two hours and was the last person called, despite the waiting room being empty. I then waited another hour in the exam room. The discharge process was just as frustrating.. very little communication about my diagnosis or next steps, no prescription sent in even though one was recommended, and I was told the pharmacy was already closed, which could have been avoided with more efficient care. Overall, a very poor experience. I won’t be returning.

Diane G.

Apr 30, 2026

Verified

5.0

This place is so well organized. Seen right away, courteous, efficient, and professional. Would recommend

Deborah S.

Apr 14, 2026

Verified

1.0

PA Will had horrible bedside manner. He was dismissive and barely looked at my ear, which was swollen and hurting. The medicine he prescribed did not relieve my symptoms. I had to go to a different provider, who prescribed an antibiotic, which finally gave me relief and improvement.

Jessica R.

Apr 13, 2026

Verified

2.0

The doctor was incredibly rude and unhelpful. I came in hoping to get an X-ray on my leg, which she told me she wasn’t going to do, then proceeded to roll her eyes at me when I was asking why and talked in a condescending tone. Aside from that, she did not ask about my pain or give me any useful information to use moving forward. The other staff in the office were very friendly but unfortunately due to the doctor I would not recommend it here.

Grace S.

Apr 11, 2026

Verified

5.0

Outstanding service nothing more to say!! From start to finish. Very attentive, answered all questions and did not rush you.

Victor D.

Apr 9, 2026

Verified

3.0

I have an AFC for sometime and most the the place I have visited the staff are very friendly, But today in Rocky hill the front desk staff wasn’t friendly trying to give me attitude, because I was in my work gear , trying to snub me because I didn’t have my id on me .But I showed her the one on my phone and she started mumbling , But never paid her no mind.  But as soon as a lady and her son came in she started smiling. Unbelievable

David D.

Mar 25, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

593 patients have shared ratings for American Family Care in Rocky Hill on Solv. The average rating is 4.6 out of 5. That includes 4.4 for wait-time, 4.6 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Rocky Hill?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Rocky Hill?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Rocky Hill located?

American Family Care is located at 396 Cromwell Ave in Rocky Hill and serves patients throughout the area.

Is American Family Care, Rocky Hill open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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