American Family Care, Saugus

Open until 8pm

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Popular Clinic! Booked on Solv 15 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Saugus. American Family Care is an urgent care center in Saugus, located at 371 Broadway.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

371 Broadway

Saugus, MA, 01906

Office hours

Eastern Standard Time (EST)

Sun

11:00 am - 4:00 pm

Mon

7:00 am - 8:00 pm

Tue

7:00 am - 8:00 pm

Wed

7:00 am - 8:00 pm

Open now

Thu

7:00 am - 8:00 pm

Fri

7:00 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.7

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

3.0

I wish I was better educated on the side effects of the medicine I was on. I actually asked during the appointment. I had to go to the Internet to find out they cause sleeplessness . I would recommend

Charles B.

Mar 30, 2026

Verified

5.0

it was amazing booked an appointment online walked in did paperwork and then walked right into the office quick and easy and efficient very clean

Lisa D.

Mar 30, 2026

Verified

5.0

Great service  everyone over there try to make you comfortable and

Johnson J.

Mar 24, 2026

Verified

3.0

Please do not offer scheduled appointments if you cannot adhere to them. We were scheduled for 10 AM and we’re not brought back until almost 1150. I completely understand that emergent care is unpredictable but if that is the case, do not allow for scheduling for appointments flexibility is of course necessary, but this border is on the ridiculous.

Thomas F.

Mar 21, 2026

Verified

4.0

The receptionist was not friendly at all. I don’t know what her problem was but she was miserable and I felt miserable so that’s not what I needed. She was not helpful with the stuff I had to do to sign in on my phone., either. She needs an attitude adjustment! But the PA and the doctor were nice.

Melinda D.

Mar 21, 2026

Verified

5.0

There are many urgent care facilities to choose from but I will only go to AFC in Saugus. The front desk is always friendly and the nurses and doctors are great

Andrea A.

Mar 20, 2026

Verified

5.0

The receptionist was awesome. She was very helpful and friendly..

Avery L.

Mar 18, 2026

Verified

5.0

they are ALWAYS —efficient in there —and ALWAYS—take care of what the issue is

James C.

Mar 9, 2026

Verified

5.0

Excellent service from the minute I walked into the office until I left.

Jeff S.

Mar 8, 2026

Verified

5.0

Everyone at AFC is friendly and efficient. The quality of care by the medical assistant and PA was wonderful.

Ann W.

Mar 4, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

585 patients have shared ratings for American Family Care in Saugus on Solv. The average rating is 4.8 out of 5. That includes 4.7 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Saugus?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Saugus?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Saugus located?

American Family Care is located at 371 Broadway in Saugus and serves patients throughout the area.

Is American Family Care, Saugus open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 11:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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