My wife had been feeling ill all day. We had hoped that her symptoms would pass. Unfortunately , they did not. I telephoned the Drs. office, three times to speak with someone at the Bethesda location. the first time I was kept on hold for over 20 minutes, after which time they disconnected the call. I called back to determine the medication my wife had been prescribed for a similar occasion in Dec.Finally I was advised of the medication and was told that they would be open for walk in until 7:00PM. We arrived at 6:30 pm. After waiting 15 minutes, we were told that the Dr.Captain could not see my wife today inspite of the pain and discomfort which my wife was experiencing. We were told that she had a 6:45 appointment and could not wait to see my wife. I was surprised by the lack of empathy and professionalism of the so called Dr. After I asked to speak to her she advised that there was nothing that she could do. She just didn't have time.