Bon Secours Urgent Care, Glen Allen

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They may be accepting walk-ins.

Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Bon Secours Urgent Care - Glen Allen. Bon Secours Urgent Care is an urgent care center in Glen Allen, located at 9851 Brook Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Bon Secours Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Bon Secours Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Bon Secours Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

9851 Brook Rd

Glen Allen, VA, 23059

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Closed now

Wed

8:00 am - 8:00 pm

Thu

Closed

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Office photos

Clinic office (0)
Clinic office (1)

Insurance and payments

Insurance

While Bon Secours Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Medicaid
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Sports physicals

Self-pay:

$60

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

1.0

Basic Service. If you’re seeking diagnosis outside of a common cold or flu don’t bother. I went in for what I thought was an ear infection but it wasn’t. No other possible causes  for ear ache investigated. ChatGPT suggested I follow up on possible TMJ spasms. Thanks to AI for pointing me in some direction because this facility was no help at all…waste of time & co pay!!

Tomisha M.

Dec 28, 2025

Verified

5.0

Woke up needing to see a doctor, the check-in process was seamless, wait time was excellent and the staff was friendly and professional

Anthony G.

Dec 28, 2025

Verified

4.0

The wait time was good. Staff was pleasant and helpful. Care was very professional and caring.

Anne J.

Dec 27, 2025

Verified

4.0

CNP Blackwell was incredibly kind and apologetic on wait time even though it wasn’t her fault

Casey P.

Dec 26, 2025

Verified

5.0

Was fighting a tooth abcess and my dentist had closed a couple days before the holiday. Dropped in to get some antibiotics for the infection. Seen within minutes. Professional, comprehensive and made sure I had no unanswered questions.

Mary J.

Dec 25, 2025

Verified

3.0

There was a miscommunication with the provider. She asked what I wanted her to give me when she’s actually the doctor. I ended up having to go to the emergency room which then cost me $1800 because she did not give me steroids which is the proper protocol

Beth G.

Dec 24, 2025

Verified

5.0

Walked in - sign in was fast and easy.  Did not have to wait but about 20 mins in waiting room.  Had to wait a little longer for Dr. but she apologized when she came in, which I appreciate and I did not think I had waited too long.  All and all a good experience.

Sally P.

Dec 22, 2025

Verified

5.0

Very quick professional service! Well done! Checked in waited to be seen and was called to the back all within 15 minutes!

Leslie W.

Dec 22, 2025

Verified

5.0

Woke up with back pain and not feeling well. Did a wslk in visit . Saw the dr and foing better now

Racine A.

Dec 22, 2025

Verified

5.0

Wait time is too long, everything else was fine.Staff seem like they truly cared once you were seen. Believe a hospital would have been a lot quicker, in getting you admitted.I would recommend this provider if they had the time to wait.

Bruce B.

Dec 21, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Bon Secours Urgent Care in reviews?

1,327 patients have shared ratings for Bon Secours Urgent Care in Glen Allen on Solv. The average rating is 4.7 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Bon Secours Urgent Care's profile.

How do I make a booking at Bon Secours Urgent Care, Glen Allen?

You can book a visit with Bon Secours Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Bon Secours Urgent Care accept?

Bon Secours Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Bon Secours Urgent Care

Depending on insurance status and whether Bon Secours Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Bon Secours Urgent Care, Glen Allen?

As an urgent care center, Bon Secours Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Bon Secours Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Bon Secours Urgent Care, Glen Allen located?

Bon Secours Urgent Care is located at 9851 Brook Rd in Glen Allen and serves patients throughout the area.

Is Bon Secours Urgent Care, Glen Allen open on the weekends?

Yes. Bon Secours Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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