Bon Secours Urgent Care, Carytown

Open until 8pm

Bon Secours Urgent Care - Carytown Logo

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They may be accepting walk-ins.

Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Bon Secours Urgent Care - Carytown. Bon Secours Urgent Care is an urgent care center in Richmond, located at 10 N Nansemond St, e.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Bon Secours Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Bon Secours Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Bon Secours Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

10 N Nansemond St

e

Richmond, VA, 23221

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Open now

Office photos

Insurance and payments

Insurance

While Bon Secours Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Medicaid
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.8

Quality of care

4.9

Bedside manner

5.0

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

The level of care from the front desk to the nurses and doctors was super consistent. High level of manors, eye contact and constantly checking in on my concerns and questions.

David S.

May 28, 2026

Verified

5.0

Got bitten hy a dog. I wanted to make sure i got a tetnus shot and antibiotic.

Marilynn M.

May 27, 2026

Verified

5.0

I have nothing bad to say from the moment I walked into the building to the moment I walked out. They treated me nice very very kind Work team nice and clean environment. I was very very satisfied.

Brenda S.

May 21, 2026

Verified

5.0

They were  thorough and friendly. I felt like eveyrthing was explained  to me well and I didn’t feel rushed or belittled and I felt like my concerns were taking seriously. Everyone there was great.

Skylyn H.

May 5, 2026

Verified

1.0

The urgent care location in Carytown did not have lab capability and I feel my symptoms warranted a swab for strep and labs for possible kidney infection. Had I known that they did not have that to offer, I would not have gone there. Totally floored and disappointed. Not helpful and a waste of time for me.

Allison A.

May 1, 2026

Verified

5.0

The ladies in this office were very prompt, professional, and attentive! I was in and out of the office in about 30-40 mins. Would recommend this location to anyone in the area.

Brandon W.

Apr 25, 2026

Verified

5.0

They were all wonderful. Very grateful for the quickness of their diagnosis

Sarah S.

Apr 20, 2026

Verified

5.0

Staff and visit were great. What isn’t great is the fact that I’m being bombarded by texts and emails from Bon Secours to leave a review while I’m blowing my nose raw and choking on my own mucus. Can we give a girl at least 24 hours to rest before being harassed for a review?

Christine P.

Apr 17, 2026

Verified

5.0

Having been here before, check-in was just a few button pushes, quick and easy! Everyone on staff is very caring and friendly. Everything is clean and well maintained.. I’ve never waited longer than 5 minutes or so, to be seen. My prescriptions were called in immediately. I’m more of an understated person but these guys are fantastic

Denise B.

Apr 15, 2026

Verified

5.0

wonderful staff and was in and out faster than most places in the city. everybody was really nice and friendly which definitely helps with people who have anxiety with doctors

Kyrah S.

Mar 30, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Bon Secours Urgent Care in reviews?

382 patients have shared ratings for Bon Secours Urgent Care in Richmond on Solv. The average rating is 4.9 out of 5. That includes 4.8 for wait-time, 4.9 for quality of care, 5.0 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Bon Secours Urgent Care's profile.

How do I make a booking at Bon Secours Urgent Care, Carytown?

You can book a visit with Bon Secours Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Bon Secours Urgent Care accept?

Bon Secours Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Bon Secours Urgent Care

Depending on insurance status and whether Bon Secours Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Bon Secours Urgent Care, Carytown?

As an urgent care center, Bon Secours Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Bon Secours Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Bon Secours Urgent Care, Carytown located?

Bon Secours Urgent Care is located at 10 N Nansemond St in Richmond and serves patients throughout the area.

Is Bon Secours Urgent Care, Carytown open on the weekends?

Yes. Bon Secours Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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