Bon Secours Urgent Care, Staples Mill

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Bon Secours Urgent Care - Staples Mill. Bon Secours Urgent Care is an urgent care center in Richmond, located at 8800 Staples Mill Rd, 300.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Bon Secours Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Bon Secours Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Bon Secours Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

8800 Staples Mill Rd

300

Richmond, VA, 23228

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Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Closed now

Sat

8:00 am - 8:00 pm

Insurance and payments

Insurance

While Bon Secours Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted.

Services

Office visit

Self-pay:

$149-$349

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

Self-pay:

$45-$61

Sports physicals

Self-pay:

$30-$45

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.8

Quality of care

4.8

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

5.0

What patients are saying...

5.0

We reversed our spot but actually got seen sooner the check in coordinator was extremely kind, courteous, and accommodating with my sick toddler. The MA and PA were also kind and accommodating. The ease of being seen was amazing after a long exhausting work day and caring for my child. It makes a difference to have a good and clean care to go to when you need it!

Hayden B.

Mar 31, 2026

Verified

5.0

I arrived approximately 20 minutes before closing and was concerned about being an inconvenience; however, the staff were exceptionally kind and accommodating. They took the time to assist me with my ear infection and patiently guided me through the process, especially as I was unsure of what to do. Their professionalism and compassion made a stressful situation much easier. I would highly recommend this urgent care facility.

Megan J.

Mar 31, 2026

Verified

5.0

I had an outstanding experience at Bon Secours Urgent Clinic. From the moment I checked in to the time I checked out, the entire team was incredibly kind, professional, and attentive. Everyone I encountered made me feel comfortable and well cared for, and I truly appreciated how efficiently everything was handled without ever feeling rushed.  The level of professionalism and genuine care they showed made a stressful situation so much easier. While I certainly hope I don’t need to return, I would not hesitate to come back if I ever needed their services again. Highly recommend!

Cheryl W.

Mar 31, 2026

Verified

5.0

She is Very polite, and professional the way she dealt with us was very valuable.

Safia Z.

Mar 29, 2026

Verified

5.0

Great service. Very friendly. Was in and out in 40 min.

Sharon P.

Mar 29, 2026

Verified

5.0

Extremely friendly staff, no wait time and very thorough. Thank you

Deborah R.

Mar 28, 2026

Verified

5.0

Had a minor thing that I wanted someone to look at, thinking they would also think it was minor but they treated me with great respect both in the reception area and in the exam room. The doctor I had was awesome and so thorough! I would not hesitate to go here again if I needed help.

Susan (Sue) C.

Mar 26, 2026

Verified

5.0

I was able to walk in and schedule an appointment immediately. The staff was kind and quick.

Paul J.

Mar 26, 2026

Verified

5.0

No problems. Very friendly staff and a great doctor.

Noah T.

Mar 25, 2026

Verified

5.0

Was pleasantly welcomed and everyone I met was friendly, knowledgeable and thoughtful. The staff here is incredible! I would definitely feel comfortable recommending anyone I care about to come here.

Sandra S.

Mar 24, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Bon Secours Urgent Care in reviews?

481 patients have shared ratings for Bon Secours Urgent Care in Richmond on Solv. The average rating is 4.9 out of 5. That includes 4.8 for wait-time, 4.8 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on Bon Secours Urgent Care's profile.

How do I make a booking at Bon Secours Urgent Care, Staples Mill?

You can book a visit with Bon Secours Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Bon Secours Urgent Care accept?

Bon Secours Urgent Care accepts Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Bon Secours Urgent Care

Depending on insurance status and whether Bon Secours Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Bon Secours Urgent Care will range from $149 to $349 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Bon Secours Urgent Care, Staples Mill?

As an urgent care center, Bon Secours Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Bon Secours Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Bon Secours Urgent Care, Staples Mill located?

Bon Secours Urgent Care is located at 8800 Staples Mill Rd in Richmond and serves patients throughout the area.

Is Bon Secours Urgent Care, Staples Mill open on the weekends?

Yes. Bon Secours Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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