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CareWell Urgent Care Fitchburg - Fitchburg Logo

Offers COVID test
Business hours
Open
·
Closes 8pm
Clinic Address380 John Fitch Hwy, Fitchburg, MA, 01420
Accepted insurance types
Accepts Medicare, PPO, Self-Pay

CareWell Urgent Care Fitchburg, Fitchburg is an urgent care center and medical clinic located at 380 John Fitch Hwy in Fitchburg,MA. They are open today from 8:00AM to 8:00PM, helping you get immediate care.

While CareWell Urgent Care Fitchburg, Fitchburg is a walk-in clinic that is open late and after hours, patients can also conveniently book online using Solv.

This location is rated 2 stars by patients . They also offer labs and tests on-site.

CareWell Urgent Care Fitchburg accepts insurances including Medicare, PPO, and Self-Pay. Cash payments are accepted.

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Clinic Hours

Eastern Daylight Time (EDT)
  • Thu8:00 am - 8:00 pm
  • Fri8:00 am - 8:00 pm
  • Sat8:00 am - 8:00 pm
  • Sun8:00 am - 8:00 pm
  • Mon8:00 am - 8:00 pm
  • Tues8:00 am - 8:00 pm
  • Wed8:00 am - 8:00 pm
  • COVID Testing

    CareWell Urgent Care Fitchburg is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    • A screening may be required to check if you're eligible for a COVID test.
    • This clinic offers phone call screenings.
    • The clinic will let you know whether they are testing inside the clinic or at a drive through testing site.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.
    covid testing icon
    COVID Antibody Test
    • A screening may be required to check if you're eligible for an antibody test.
    • This clinic offers phone call screenings.
    • The test is done inside the clinic.
    • A health care worker will administer the test by drawing a blood sample.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.

    Services

    Labs and Tests

    • COVID-19 Antibody Test
    • COVID-19 Send-Out Test
    • COVID-19 Test

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
    Medicare
    PPO
    Self-Pay

    Ratings & Reviews

    Overall Rating 4.6
    Based on 532 Ratings
    Wait Time
    (7 Ratings)
    Quality of Care
    (7 Ratings)
    Bedside Manner
    (7 Ratings)
    Staff Friendliness
    (7 Ratings)
    Facility Cleanliness
    (6 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 8 Top Reviews
    Reviewed in
    I want to thank this facility for providing a COVID vaccine facility for area elderly. Because of them, my elderly father was vaccinated without having to take him to a Mass Vaccination site. It was convenient, timely and efficiently run. Thank you for your service to the community! We are beyond grateful!!!
    Reviewed in
    Care Well Urgent Care in Fitchburg is one of the most professional healthcare facilities we have ever been to. I called on Thursday morning at 9 to sign up. I was called at 3pm to set up an appointment for Saturday at 2:15 for us to get our shot. We got there at 2:10 and left there,after a 15 minute observation period , at 2:40. A well oiled machine. Everyone was extremely helpful and friendly. Thank you for a great experience. Heather and Gary Richards
    Reviewed in
    Rude ass people. I walked in for help not virus related. They told me they are not doing anymore for the virus. They looked at me dumbfounded and said there was a 5 hour wait.
    Reviewed in
    The worst place to go ever if you need to be Covid tested. I can’t say much about the nurses and doctor . But my experience with the front desk employees it’s terrible. The ladie with short curly hair, she is not kind and respectful at all. I waited 6 hours in the car with my two young kids to be tested and when finally my turn came she told me first that they don’t accept referal letter . I tried to explain and she didn’t let me talk , and I stopped her and ask if I was allowed to talk and then I said that the recorded messenger was saying that they accepted referal letter for Covid test. And the she said that the test was gone ( the cpc test I guess the one they used to bill insurance for) and we need to pay $150.00 és. At the time me and my husband we got mad because all the wait was for nothing and we were saying to her that was unfair and she was very disrespectful telling that it is for everybody not just for us and when I asked her why she wasn’t calling everybody else who was waiting and telling them that they need to pay and they don’t have the other test anymore she didn’t have a answer for that. 6 hours for nothing was brutal. She even said that she will Call the cops for us. she should because I will Now fill a complaint about them. It’s not the first time but it need to be the last . This is not the job for her. She is not kind and respectful at all. She should be working someplace else . I understand this is a difficult time. I understand that but it doesn’t take away how she treated me my family
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    Reviewed in
    The staff was nice and sweet but when signing up for covid testing there was no real confirmation besides wait in car for a call and when you go in the 1 hand sanitizer unit was broken to go into a place that has a lot of covid positive people going in it should be imperative they have working hand sanitizer or alcohol available also all there pens were in there dirty bin meaning others recently touched that were there for testing as well with no offer of a clean pen
    Reviewed in
    Waited 4 hours to be seen after checking in after high volume of people, when I came inside the guy behind the desk named Andrew I believe was being so rude to everyone, literally like screaming at patients waiting in the check in I was so happy I got to check in with the other lady with curly brown hair. She was very nice and trying to do the best she could to accommodate everyone the best she could. Nurse and doctor were both sweet. Feeling like crap in the parking lot in the sun was awful. If you have to wait 4 hours they should allow you to leave and atleast come back. It’s impossible to be seen if you don’t have symptoms which is the law you get tested after traveling etc. this method of check in def. needs to be improved!
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    Reviewed in
    They dont accept 98% of insurances
    Reviewed in
    Laceration on finger.... no suture kits. Said they don't glue for fingers. Didn't even rebandage before being sent to a different urgent care or er. Went to er... They glued it no problem. . Go to Leominster ER instead!

    Message from the clinic:

    Testing is available 7 days a week from 8 am-7 pm. This location see patients ages 8+ years.

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