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Complete Urgent Care - Nashville West Logo

Offers COVID test
Business hours
Closed Now
Clinic Address6746 Charlotte Pike, Nashville, TN, 37209
Accepted insurance types

Complete Urgent Care, Nashville West is an urgent care center in Nashville and is open today from 9:00AM to 7:00PM. They are located at 6746 Charlotte Pike and open 7 days per week.

Patients have given an average rating of 2.3 stars out of 5 for their experience at Complete Urgent Care, Nashville West.

Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at Complete Urgent Care, Nashville West. As part of the Physicians Urgent Care group, they have a sister facility in Brentwood 9.3 miles away that you may want to consider if the wait gets too long.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Affiliated with Physicians Urgent Care
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Clinic Hours

Central Daylight Time (CDT)
  • Fri9:00 am - 7:00 pm
  • Sat9:00 am - 7:00 pm
  • Sun9:00 am - 7:00 pm
  • Mon9:00 am - 7:00 pm
  • Tues9:00 am - 7:00 pm
  • Wed9:00 am - 7:00 pm
  • Thu9:00 am - 7:00 pm
  • COVID Testing

    Complete Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    • A screening may be required to check if you're eligible for a COVID test.
    • This clinic offers in-person screenings.
    • The COVID test is done inside the clinic.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.
    covid testing icon
    COVID Antibody Test
    • A screening may be required to check if you're eligible for an antibody test.
    • This clinic offers in-person screenings.
    • The test is done inside the clinic.
    • A health care worker will administer the test by drawing a blood sample.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.


    Labs and Tests

    • Allergy test
    • Blood test
    • Diagnostic test
    • Flu test
    • Lab tests
    • Pregnancy test
    • STD testing
    • Strep test
    • TB test
    • Glucose test
    • COVID-19 Antibody Test
    • COVID-19 Send-Out Test
    • COVID-19 Test


    • Flu shot
    • Travel vaccines
    • Tetanus vaccine
    • Chickenpox vaccine
    • Hepatitis vaccine
    • Measles vaccine
    • Shingles vaccine
    • Typhoid vaccine
    • Yellow fever vaccine

    Ratings & Reviews

    Overall Rating2.3
    Based on 6 Ratings
    (5 Ratings)
    Quality of Care
    (5 Ratings)
    Bedside Manner
    (5 Ratings)
    Staff Friendliness
    (5 Ratings)
    Facility Cleanliness
    (5 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 4 Top Reviews
    Reviewed in
    had an appt for 1:30 and finally got the test done at 4:45. I wasn't given any information. Staff completely ignored me. Worse medical attention I have ever received. Watched the staff treat other patients the same way.
    Reviewed in
    Kellie the manager of this clinic is the most unprofessional & person I have ever encountered! She yelled at my husband and I after we merely asked simple questions regarding our Covid test - that they told us would be available. She told us we could wait in the parking lot for five days - basically, “you can wait as long as you want to” won’t get a test Kelly didn’t care at all! This is the worst clinic I have ever been to in my life! I do not recommend anyone go here. It is a waste of your healthcare dollars and time! Kellie should lose whatever license she has, she Is one of the rudest human beings I have ever met! She should never work in healthcare, or with people. The owners of this clinic should be fined or shut down, for stealing patient dollars, and for hiring such rude people! This clinic will not last if this is how they continue to practice. HORRIBLE SERVICE!!!!! UNPROFESSIONAL! RUDE! LIARS & THIEVES!
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    Reviewed in
    Don’t go there they take my test for COVID-19 and told me it will take 72 hours for the results and I been waiting for 6 days every time a call they give run around and when I called today and say if you guy can’t get my test results I can go somewhere else they told me you can go The refused to refund my money I did payed for the test as well . I can’t believe they play with this kind of tests and they talk to me very rude and I wrote this review after they told me now it takes up to 12 days
    Reviewed in
    Snacks and Coffee does not make for good care. I went to Complete Urgent Care on 2/4/20 and saw Dr. Whitmer (RUN!!! I'm telling you now). Dr. Whitmer refused to treat an old injury (herniated disc) that flares up from time to time with the treatment suggested by physical therapist and an old neurosurgeon that used to treat me years ago. Dr. Whitmer stated that a Steroid Dose Pack which is common treatment for such an injury was not scientifically shown to reduce acute inflammation in the back. This is a total lie and a misrepresentation of the science. after leaving unsatisfied, I attempted to call and work out my concerns with the business management. Kelly, the supposed COO was rude, and hung up in my face rather than having a calm conversation about resolving the poor patient outcome I am living. She refused to issue a refund or to give me the name of her supervisor. Likely for fear that I would detail her tone and behavior--which I most certainly would have. There are many other clinics and walk-in options available all over nashville. I would not take my family here, nor do I recommend this place to anyone. Beware - if you are looking for healthcare with humanity - go elsewhere. If you want to be belittled and treated without respect. Spend your money here.
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    A message from the clinic:

    We offer curbside service for all COVID-19 evaluations. Please book your appointment on our website, complete digital registration and proceed to the tent upon arrival. This location see patients ages 6+ years. Appointments required.