Mercy Health Urgent Care, Lebanon

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Mercy Health Urgent Care - Lebanon. Mercy Health Urgent Care is an urgent care center in Lebanon, located at 1525 Genntown Dr, Suite A2.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Health Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Health Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Health Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1525 Genntown Dr

Suite A2

Lebanon, OH, 45036

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Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Closed now

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Insurance and payments

Insurance

While Mercy Health Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Humana
Medicaid
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Patient ratings and reviews

4.9

Overall rating

Wait time

4.7

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.9

Facility cleanliness

5.0

What patients are saying...

5.0

Staff was exceedingly friendly and the nurse practitioner was caring and helpful. I whole heartedly recommended this office Will definitely use again if need arises.

Kimberly C.

Dec 10, 2025

Verified

4.0

I rarely leave reviews, but I feel it’s important to share my recent experience. The PA I saw had very poor bedside manner and came across as dismissive and rude. Despite my concerns and symptoms, I did not feel listened to or taken seriously. My issue was not fully evaluated, nothing was drained, and I had to specifically request a different antibiotic just to be heard. Patients deserve providers who are compassionate, attentive, and willing to listen. Unfortunately, that was not my experience during this visit.

Chasity M.

Nov 14, 2025

Verified

5.0

Love this place! Very clean, staff was very welcoming and friendly! The NP was very willing to listen and not quick to dismiss my concerns! Very quick in and out! Love it! Thank you!!!

Braxton H.

Oct 31, 2025

Verified

5.0

I was feeling pretty awful this morning, and had a nasty cough. I walked in to schedule an appointment and was seen within 10 minutes. Carinne and Sierra were very friendly and provided me with great care.

Christian D.

Oct 23, 2025

Verified

5.0

Walked right in and was seen immediately. Entire visit from start to end took less than an hour. They sent the medication I needed immediately to the pharmacy and began treatment the same day as the visit.

Dara S.

Oct 5, 2025

Verified

5.0

They were prompt in getting me in and were kind and polite, which is exactly what you want when you’re not feeling 100%!

Katherine E.

Sep 17, 2025

Verified

5.0

NP Carinne Crouse and MA was really nice and professional. Definitely recommend going there.

Shubhpreet D.

Sep 4, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Health Urgent Care in reviews?

35 patients have shared ratings for Mercy Health Urgent Care in Lebanon on Solv. The average rating is 4.9 out of 5. That includes 4.7 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on Mercy Health Urgent Care's profile.

How do I make a booking at Mercy Health Urgent Care, Lebanon?

You can book a visit with Mercy Health Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Mercy Health Urgent Care accept?

Mercy Health Urgent Care accepts Aetna, Anthem, Humana, Medicaid, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Health Urgent Care

Depending on insurance status and whether Mercy Health Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Health Urgent Care, Lebanon?

As an urgent care center, Mercy Health Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Health Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Health Urgent Care, Lebanon located?

Mercy Health Urgent Care is located at 1525 Genntown Dr in Lebanon and serves patients throughout the area.

Is Mercy Health Urgent Care, Lebanon open on the weekends?

Yes. Mercy Health Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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